Most ridiculous complaint

[PumpkinKlNG]

I was in McDonald’s today (I know 😬) and a woman came in to complain to the manager that her food had dropped on the floor yesterday and was demanding her money back, she said it happened on the way home. Aibu to think this is the most ridiculous complaint? I was amazed someone would actually come back the following day to complain about that, has anyone else heard of a more ridiculous complaint?

A very irate man calls and will not let me stop him, "you WILL listen to me until I am done speaking" I can't cut him off, he just shouts over me

There's way of dealing with that one ... keep absolutely silent until they run out of steam, leave a pause and then say "I'm so sorry, I got called away from the phone; could you just repeat that please?"

Otherwise known as the "light the blue touch paper and retire" technique

just remembered another , we had an offer where if you spent so much on cosmetics you got a gift box free , it was just a few standard lipsticks , blusher, eyeshdows . all in the same shades , i got dragged down to the tills as a lady was bringing back all 3 of the boxes ,
she explained that none of the shades suited her , i then explained that unfortunetely the shades are all standard , its the same in each box .
she then wanted to choose a load of different make up in exchange at which point i had to politely tell her she wasnt going to be able to get a ton of make up free in exchange for a free gift she had paid nothing for , wasnt too happy , but it baffled me then and still does how you would think you would get products that cost money in exhange for a gift you got for free

I used to manage an open air venue. Fully open to the sky and trees. One hot day an American visitor asked about the air conditioning and then demanded a refund when I said it was a wholly natural non mechanised system.

My brother was an assistant in a second hand car dealer. He had a man furiously return hoping for a refund on his recently purchased Golf because he couldn’t fit his huge golf bag in the boot…and the car was therefore sold under false pretences.

We were asked if we could remove the sheep off the military ranges as it wasn't nice for the soldiers to crawl about it and the man wanted to walk his dog without walking in the poo.

I once worked at a hotel and a lady complained her tea wasn’t hot enough. I changed it and got her a fresh one which she said still wasn’t hot enough. I then explained that I couldn’t change the temp the water came out of the boiler.. she told me I ruined her holiday.
Another customer complained because the brochure said the seaside town was the sunniest in England and it had rained throughout his holiday

My favourite ever was when a customer didn't blow out his sambuca before trying to down it, burning his moustache into a reverse Hitler and rather than accepting he was a twat and slinking off, screamed "fucking helll!!!!!!!!!!!!" and went mad about the dangers of lit alcohol being served to people in a busy restaurant. Then went berserk about the coffee beans in it. MF, you ordered it!! The barman said "sir, why would you try and put an open flame in your mouth?"

Apparently yesterday a customer was fuming about this and said she felt "They" were mistaken and that there should be newpapers on the 16th but not on the 15th. Quite what she expected a lady in a paper shop to do about it, I honestly don't know.

DH used to work for a large newspaper chain in the US. A home delivery customer rang and informed customer service that he was going away for the weekend and wanted the Sunday paper delivered on Friday so that he could take it with him.

@TheRebelle

On holiday in Turkey another guest at the hotel complained that they could hear the call to prayer from the local mosque and it was annoying them 🙄

This is one of my favourite things about being in Turkey!

Years ago DS1 worked in a now defunct furniture store. A gentleman complained that a sofa that he had purchased 4 years previously was faulty. A member of staff visited the gentleman at home and agreed that there was a fault and he could have a repair or a partial refund. The gentleman chose a repair. Unfortunately he had built a new wall between the sofa and the front door and so he couldn't get the sofa out. He demanded the shop pay for the demolition of the wall, removal of the sofa, the repair and return of the sofa - and then rebuild the wall!

Sadly, DS1 left before the issue was resolved.

Italians get a holiday for the Assumption of the Blessed Virgin and we Brits don't?
I feel a complaint to the Vatican coming on . . .

I loved teaching in a Catholic school in a Med country, we got so many Thursday off for Saints' days

I taught in Spain and they would take "bridge" days, so if Immaculate Conception day was Wednesday they'd have the whole week of, given that it wasn't worth turning up monday, tuesday, thursday or friday if you were off on the wednesday, was it?

@NotMyCat

My legs were in the way of them shopping and they were asked to leave the store A) I didn't work there B) I was doing CPR on someone...

Some people are so so self absorbed! Any decent person would offer to help, call ambulance, provide support. Hope you are OK - CPR is emotionally difficult for the provider.

Trip Advisor review for Hampton Court- lots of 5 star reviews for the ancient building and beautiful gardens

Trip Advisor reviews for Hampton Court, mainly 5 stars full of praise for a beautiful, ancient building and beautiful formal gardens but one 1 star review- she'd enjoyed the visit but was disgusted and dismayed that as she left she saw a gardner smoking in a quiet spot in the gardens- she said her DC's day was ruined by seeing this. She wasn't anywhere near him so the smoke didn't get near her but her DC had their day ruined by seeing this. I know MN isn't smoker friendly but really?

[Edited by MNHQ to fix formatting]

@BlueLobelia

Actually, I made an insane complaint to the BBC about 12 years ago.

In my defence I was newly post partum and in the midst of PND. The BBC had a radio play about a (from memory) a mother worrying about her infant not gaining weight and she fed it royal jelly and over time it turned into an insectoid.

I wrote to the BBC saying it was irresponsible because everyone knew babies should not be given bee products because everyone knew it might cause anaphylaxis and as the national broadcaster and all that they had a duty of care.

I was thinking about this other day, and felt [cringe]

That sounds like one of the Tales of the Unexpected series.

@Daleksatemyshed

Did a toddler get hold of your phone?

@Daleksatemyshed your post I kept refreshing as I thought the white space meant it wasn’t loading

The best one I've seen recently was a woman complaining to a tent company about lack of poles ruining their holiday. They had to get a hotel and travel home the next day 400 miles, crying kids upset husband months of planning etc

It was an air tent

A few years ago, when I was still working as a nurse, I had a woman complaining that I was dreadful at my job and should do as I was told instead of refusing to help feed her husband. As in, prepare his lunch and hand it to him bit by bit. Bearing in mind her husband was a healthy 30 something year old who was in hospital because of a foot fracture. Completely healthy otherwise and fully able to feed himself. Obvs.

Still gives me the rage thinking about it.

I had a customer ask me why the prices on the maps he was buying were 2 different prices. I said they were in a buy 1 get 1 half price offer so the price shouldn't affect the outcome but as to why they were 2 different prices, I didn't make the prices but the Ordance Survey did so he would have to get in touch with them to question their pricing methods as I was just the retailer who sold the maps not the price maker. It wasn't a good enough reply for him so he threw the maps at me across the till pint while yelling what a stupid c word I was and why couldn't I give him an answer that was suitable.
The customer after him just asked if I could do the lottery for him while I'm trying to find my glasses which have been knocked off while crying.
Another customer had a go at me for asking if he could put a mask on as it's policy in Wales to wear a mask while shopping. He kicked up such a fuss telling me what a cow I was as didn't I know he had PTSD from being in the army and that it was my fault that he suffered with flashbacks about events that had happened in his past. I was escorted out the back by management while security tried to get him out of the store before he actually assaulted me.
Another customer asked me for a refund while my manager was trying to assist a man who had collapsed due to a heart attack. I was trying to get customers out of store so the paramedics could come in and help.
He was very insistent that I refunded him, I told him no, the store is closed due to an emergency while people are stepping everywhere over this poor bloke on the floor.
He waited for an hour outside while glaring while the paramedics came in and took the guy away,getting in the way of all the rubber neckers and shouting what a shit company we were. The gentleman passed away due to his heart attack in hospital, the idiot man actually complained to head office and got a voucher in compensation due to his inconvenience. My manager and I got a bollocking for not being more helpful, the wife of the deceased bought us a massive box of chocolates to say thank you for all our help in regards her husband.
Some people are just absolute shit heads who need to give their heads a wobble and realise the world doesnt revolve around them.

Many years ago I worked in McDonald's and had a man return to complain that their cheeseburger was cold. We apologised and asked who had served them as to make sure procedures were being followed correctly. They pointed out which till it was and we realised that colleague using that till had finished work nearly an hour earlier. We then established he had bought his cheeseburger to eat at home which was a 30 min bus journey away. He then travelled all the way back with the burger to complain it was cold. He wouldn't accept that the burger won't remain warm after that long a journey

I will always remember the night we went out for Chinese with our best friends & my now late husband complained (only to us) that there was to much sweetcorn - in the chicken & sweet corn soup.
A very special & treasured memory

I can’t believe that a waitress spilt gravy all over 4 customers’ jackets and then laughed and refused to apologise! That’s awful!

God these are hilarious just reading through them now 😂 they are making this woman’s complaint not seem so bad that’s for sure! So many CF’s

Last week someone who had complained to my team (planning) about her neighbour changing the use of their home to a day spa. I was given the case. Turns out the neighbours had bought a hot tub which obviously didn't need planning permission or consistute a change of use. After I spoke with the complaint over the phone explaining everything (as she had asked) she put in a complaint about me phoning her! Apparently I should have personally came to her house instead.

I once had a customer complain to head office that I had ruined her son's 18th birthday by refusing to sell him alcohol the day before. Apparently one day wouldn't have made any difference.

She was told that it was illegal and I got an email praising me for following policy.