Most ridiculous complaint

[PumpkinKlNG]

I was in McDonald’s today (I know 😬) and a woman came in to complain to the manager that her food had dropped on the floor yesterday and was demanding her money back, she said it happened on the way home. Aibu to think this is the most ridiculous complaint? I was amazed someone would actually come back the following day to complain about that, has anyone else heard of a more ridiculous complaint?

A woman shouted at me because children's shoes only went up to size 7 and her teenage son had bigger feet. I'm not sure why she thought the 16 year old weekend girl had control over how sizing was managed...

A woman at work used to accuse me of using the scroll wheel on my mouse just to annoy her. I genuinely wasn't but I used to apologise every time I did it without thinking.

My brother worked on the Customer Services desk at Tesco. A man came in and royally kicked off about something. That night, my brother met his girlfriend's parents for the first time. Yep... same man.

That old thread about the EasyJet flight is worth a read. Lord that man is an arse.

@NotMyCat

My legs were in the way of them shopping and they were asked to leave the store A) I didn't work there B) I was doing CPR on someone...

The BBC had a radio play about a (from memory) a mother worrying about her infant not gaining weight and she fed it royal jelly and over time it turned into an insectoid.

Ooh, that's a Roald Dahl 'Tales of the Unexpected' story, I remember reading the book as a teenager. Horrible one - not surprised it gave you the creeps if you had a new baby at the time.

@Daisymae15

I had a complaint made against me when I worked at Argos for NOT putting an ironing board in a carrier bag as it was a surprise present. This person wrote to the managing director and I had a mark put on my record.

The MD is a bigger twat than that customer then

@SquirryTheSquirrel

The BBC had a radio play about a (from memory) a mother worrying about her infant not gaining weight and she fed it royal jelly and over time it turned into an insectoid.

Ooh, that's a Roald Dahl 'Tales of the Unexpected' story, I remember reading the book as a teenager. Horrible one - not surprised it gave you the creeps if you had a new baby at the time.

You are very kind!

[to google or not to google]

(Mind you, said DC is now screaming at me that I have ruined his life and is slamming doors because we have run out of Nesquik, so what do I know??!! )

@nancy75

Whilst doing my A levels I had a Saturday job in Sainsbury’s. One Christmas Eve I had the pleasure of breaking up an actual fight between 2 quite well to do middle aged women over the last box of Christmas crackers in the shop. It was, of course, my fault we had run out of Christmas crackers on Christmas Eve & I should have been far more organised. I took great pleasure in telling them as they couldn’t speak to each other nicely then nobody would have the Christmas crackers & took them away

Bravo!

Years ago I worked in a shop. A woman phoned up and said she wanted to get a refund for a jumper she'd bought but changed her mind about. As she would have to drive across she wanted to check we'd do it first, fair enough. We asked if she bought it recently, if it was unworn and if she had the receipt, she answered yes, yes and yes. So we said that's fine, pop in with the receipt and return the jumper and we will refund you. Seemed a simple and cordial scenario.

She turned up without the jumper, and asked for her refund. She absolutely screamed at us when we explained we only refund returned goods, not clothes people choose to keep (and did say this on the phone!). She said she'd never had to return anything in order to get a refund in her life (in her 50s). Bear in mind it wasn't even faulty. Her husband looked mortified but not enough to intervene her ranting.

That particular clothes shop was a magnet for angry or odd customers.

Telephoned my office to complain that another office wasn't picking up the phone. The other office was in an unrelated company on a different city.

I orderd a deliveroo and as the man handed me the food the bottom of the paper bag fell out all on the floor. They had filled it to much and shoved 4 cans in there so was heavy. I got a refund for that so this reminded me of me 😂😂

Not a customer complaint but a former boss giving me a bollocking (pre Internet maps & camera phones) because I couldn't give her directions to a place from the verbal descriptions of where she was - eg I'm facing a red brick wall and there's a shop on my right.

She was in Belfast. I was in Manchester.

Was on my break and the nurse manager came through and told my colleague that she had to go and apologise to the completely alert and oriented lady that she had asked for a cup of tea and not received it for 45 minutes. During that 45 minutes the nurse was doing CPR on a young woman in the bed next to her who sadly didn't make it and contacting her family to come in ASAP. The lady waiting for tea had immediately posted her complaint to our version of pals and it had been flagged by nurse managers. My normally timid, shy in front of management colleague having a 15 minute tea break before she went back to another patient straight in the bed emptied by the deceased said 'there is absolutely no way I will be doing that and I think you had better leave'

I worked in a small supermarket, one day a woman phoned to complain saying that the dandelion seeds from the bit of grass outside the shop (council owned and nothing to do with us) were blowing across into her garden, so weeds were growing there.

Another time a man came in saying his egg he'd bought the previous week had a bit of blood in it.

The funny thing about is was he'd taken his plate in, with disgusting congealed egg, and hard grease from his sausages and bacon.

It was absolutely disgusting but we had a good laugh in the canteen about it

I work in social services. I've had quite a few complaints over the last year from parents who don't live with their children (various reasons) because their child has to isolate and therefore can't go swimming/bowling/arcades on the specified day.
I totally understand the frustration/upset, but the complaints have been over the fact I won't 'authorise it' eg by giving them a note.

I also have to pass complaints on to my manager about the fact that a school/HCP or similar haven't sent said parent some information [while they're massively overstretched during covid] My suggestion to complain to the organisation they're not happy with isn't enough, as apparently it's my job to make sure that those organisations do their job.

If I have the power to override the law and I'm in charge of schools and hospitals I'm clearly a lot more important than I think I am!

I had one parent who complained about me constantly, and when there was a change of worker (not my decision) they continued to complain to me that the new worker wasn't as good. That particular person used to complain about me above me (ie going to my line manager, their manager, and any other people they could get on the phone) and then would complain to me when they didn't get the response they wanted. Given they thought me so incompetent I'm not sure why they thought id have the authority to investigate complaints about people more senior than me. I always dealt with everyone very politely and tried to give scope for them to let off steam but it was tiring having to repeatedly meet with managers so they could respond to all of the above!

I was in a bank where the customer in front was loudly complaining that the bank clerk wouldn't let her take any money out. The Clerk kept patiently repeating over and over that the card she was trying to take money out on, was with a different bank...

@movpov

I remember a few years ago reading about a customer who tried to sue McDonald's in America I think because she had bought a tea or coffee, took it into her car and put the cup between her knees to put her seatbelt on. As it was a paper cup, obviously it burst and she sustained burns to her legs. Her grounds for suing was that nobody had expressly warned her it would be hot.

The case was thrown out. Some people really are stupid.

no.. she won the case as the coffee was proved to be served at a temperature that was way too hot, they have also reduced the serving temp after that lawsuit She shouldn't have put the coffee between her legs but it was so hot she had to have skin grafts, google the pics of her injuries.

I worked in a bank before and once a week we would have someone complain that none of their money came out the ATM. You would explain they would have to wait till the end of the day when the machines were balanced. They would never have it and just assumed we would hand over £300 (shock horror it was always that amount).

I used to be a trading standards officer and would work on the consumer advice side, so loads. Loads.

Highlight: the older gentleman who complained that he’d ordered some porn but it hadn’t turned him on because the people weren’t attractive.

My cousin works for the met police in London. Some years ago they received a complaint that a police officer had sworn when he was on duty. Fair enough, but he had just been shot at the time....

She's not called Fiona is she 🤣🤣🤣

Someone who bought loose fried fish balls that were marked down 50%, as had to be eaten that day. She left them for the following afternoon, then cam back to the shop to complain that they'd been too dry.

Well known department store.... never knowingly undersold..... customer tried to return their 5 year old TV and made a complaint that they wanted a refund as they weren't told at the time 3D TVs would be available in the future.....the person they complained to received a warning for referring the customer to the time machine department 🤣

@SisyphusDad

You weren't the only one thinking that!!

@movpov

I remember a few years ago reading about a customer who tried to sue McDonald's in America I think because she had bought a tea or coffee, took it into her car and put the cup between her knees to put her seatbelt on. As it was a paper cup, obviously it burst and she sustained burns to her legs. Her grounds for suing was that nobody had expressly warned her it would be hot.

The case was thrown out. Some people really are stupid.

movpov Liebeck vs McDonald's case. She was horrifically burned and needed skin grafts because they served coffee way too hot than was safe. It's worth wiki-ing the case because she absolutely was not in the wrong. They also started the 'split while driving isn't she an idiot story' to try and seem blameless.

I stood behind a woman at a cruise ship customer services desk, listening to her complaining that there was "a strong smell of the sea" in her stateroom - complaining loud and long too