Most ridiculous complaint

[PumpkinKlNG]

I was in McDonald’s today (I know 😬) and a woman came in to complain to the manager that her food had dropped on the floor yesterday and was demanding her money back, she said it happened on the way home. Aibu to think this is the most ridiculous complaint? I was amazed someone would actually come back the following day to complain about that, has anyone else heard of a more ridiculous complaint?

@KatharinaRosalie

BlueLobelia , and I'm sure she was amazed and forever grateful, right? Winning cases and getting great deals for horrible clients was sometimes such a mixed bag of emotions..

yes amazed and forever grateful

No, not at all. I did a verbal bollocking because I ended up getting her something we had told her we would most likely NOT get and she attacked me asking why i had told her what i had told her and what did that say overall about the quality of my advice.

But I do genuinely feel pride at how I handled that entire fucking long case.

It might be an urban myth but apparently there are complaints from people on Trip Advisor disappointed that they didn't see the Loch Ness monster

@KatharinaRosalie

I used to work on a ship and one very common complaint was that the sea was rough. I agreed and promised to see what we can do to turn the wind down.

That reminded me of one I read elsewhere. A customer was very unimpressed that whatever he was waiting on, had not arrived from overseas.

He told the person in the shipping company that he could easily take his business to the next nearest business, and he was sure that they would not have let him down.

No ships had sailed overnight because of severe stormy weather.

@Daisymae15

I had a complaint made against me when I worked at Argos for NOT putting an ironing board in a carrier bag as it was a surprise present. This person wrote to the managing director and I had a mark put on my record.

This is not about a complaint, because it was in the US & I was terribly British & stiff upper lip about it, but Daisymae15's post reminded me of it...

DH & I spent several hundred dollars on wedding presents from the bride & groom's chosen store list. When we paid, the assistant offered to gift wrap everything for us. Delighted, we said, "Yes, please!". She put the items in a large carrier bag. And that was it. Just a carrier bag with the store name on it.

@FannyCann

My DD1 has had some horrible angry complainers at the pub she manages, they try everything to get a FULL refund of the whole meal. She banned one couple as the staff told her they come in regularly pulling the same stunt for a free meal and they threatened to call the police and sue her for libel.

On the other hand, when DD2 was working in the same pub she walked past a row of diners with the plate slightly tilted and spilt gravy down the backs of four diners, including one with a £2500 suede jacket.

She said they made such a fuss she couldn't be bothered to apologise and blamed the chef for putting too much gravy on the plate!

I'm secretly in awe of her sang froid.

TBH - I think this is appalling!

She was sloppy in her service and damaged someone's jacket - and whether it was £2,500 or £2.50 makes no difference - it was HER fault!

The manager should have
a) offered to have the jacket cleaned - and replaced it if the stain didn't come out, and
b) handed her her ill-mannered arse on one of her own badly-presented plates!

My first proper job and a woman came in absolutely raging because the disposable camera she bought, didn’t work at a wedding she attended and she wanted to know what I was going to do about it

Ok, I get that. I wouldn’t be very happy if I pictures I took hadn’t printed either. So I got my manager who refunded her the price of the camera

Not good enough. She wanted compensation for the photographs

@ACPC

It might be an urban myth but apparently there are complaints from people on Trip Advisor disappointed that they didn't see the Loch Ness monster

Yes I was coming on to say that! Look on TripAdvisor for the family from Grimsby!

A million moons ago I worked for a data input company and the job at the time was compensation claims for BT. Guy was trying to claim personal injury as engineer that came to install his new telephone had not shown him how to use the handset correctly and he had hit himself in the eye when he went to use it.😂😂

Got a friend whose husband can't engage in any aspect of life without complaining. Meals out are his piece de resistance. Most recent complaint that I witnessed was when he was delivered 'something I could have cooked at home'. He was correct but the food was absolutely true to its description on the menu and the fact that he'd ordered the disparaged dish didn't seem to connect with him.

One of the flagship products we sell at work is available in packs of 5.

I've lost count of the customers who buy the 5 pack, receive the 5 items and then complain there were only 5, or that there were so few items in the pack.

They need to learn to read and count...

Worked in a pub chain in the early 2000's and a man complained that the female staff's shirts weren't tight enough

They WERE horrible baggy shapeless things but ewwww....

@Dsisproblem

Oh I also worked with someone who complained that I typed too loudly, and someone else clicked too loudly with their mouse. She needed ABSOLUTE silence to work.

I know someone who types loudly and it can be annoying. I wouldn't say anything though.

She also staples loudly when pissed off.

Used to work at a supermarket. Lady came in at Easter time wanting our TTD/Finest super duper fancy HCBs (as opposed to the generic store branded ones - this was in the days when you din't get all the fancy apple / marmite / choc chip ones). We had sold out as they were on offer, so I suggested she might want to pop back the next day if she really needed those particular ones, or we had plenty of the others. She went absolutely ballistic, screaming at me that I had RUINED her Easter, it went on for ages. I just stood there and stared at her totally bemused, eventually she ran out of steam and flounced off.

My fave ever complaint was a man who had bought our chinese crispy beef ready meal, which was labelled for 2 people as a main. He didn't think it was big enough to be for 2 people, so he'd actually gone and bought the same dish from his local takeaway and weighed it, and then compared the amounts. He was demanding we contact head office and tell them to relabel it as just for one person, we had to ask him to leave the store in the end and write to head office.

Some people are just totally batshit.

On an Icelanic cruise close to the Arctic Circle. A woman was complaining about the cold weather.
To paraphrase Luke's Gospel; "What went ye out into the wilderness for to see?"

I used to work in a supermarket cafe when I was a student. An elderly lady would come in twice a week and order the same food (a normal meal but with lots of substitutions and alterations). She would eat it all, thank us and leave. Then complain to head office WEEKLY that the food was bad. They would issue her gift vouchers which she would return with and pay for the same meal again. They opened an investigation on her in the end and stopped issuing vouchers. She still came in throughout it, brazen and friendly as always.

Whilst doing my A levels I had a Saturday job in Sainsbury’s. One Christmas Eve I had the pleasure of breaking up an actual fight between 2 quite well to do middle aged women over the last box of Christmas crackers in the shop.
It was, of course, my fault we had run out of Christmas crackers on Christmas Eve & I should have been far more organised.
I took great pleasure in telling them as they couldn’t speak to each other nicely then nobody would have the Christmas crackers & took them away

Possibly a bit outing, but here goes. This happened to my boss a number of years ago but funny all the same.

We work in horse racing and part of our role involves sponsorship of various races. We had a phone call from an irate trainer who ranted and raved at my boss for a good 10 minutes, calling him every name under the sun, because a horse he’d entered for one of our races had been disqualified from running. He asked my boss what he was going to do to reinstate the horse to which my boss replied “You’ve entered a colt in a fillies only race. Even I can’t fix that one.”

Stunned silence from the other end before the trainer hung up and never bothered us again 🤣

I used to work for an Internet service provider - had a customer come in one day and slam down his laptop on my desk and demand I fix it as he 'keeps getting a message on screen blocking him from Web sites - I told him that we only provide the connection and not the device he is using but he won't take no for an answer. So I open it up and lo and behold there is the massage - a nasty virus that he got from visiting dodgy sites - sites that are clearly visible in the tabs of the pages he hasn't closed down. Eli explained to him that he would have to take it to a repair shop and that that we do not provide this as part of his broadband service - he hits the roof and demands the manager.
My manager comes over as he has been quietly listening in the backround and asks the customer if he owns his home - customer replies yes and demands to know what that has to do with anything so my manager proceeds to ask him if he would call his electricity supplier if his washing machine broke! His face was a picture of outrage. My manager the went on to tell him that his laptop was probably past the point of no return because of all the dodgy zombie porn sites he had open on his browser and that it was from there the virus got on to his device. He was the best manager ever - took no prisoners when it came to unreasonable customers.

DS2 works in a supermarket. 'Turkey Day' is a reliable nightmare. Basically, turkeys are available on a first come, first served basis. But it still doesn't stop people throwing gigantic tantrums when they rock up just before closing time 12 hours later and discover that there aren't any gold standard, free-range, corn fed, (insert other desirable attributes) birds left. The complainants are inevitably referred to DS2, as a manager, and he never manages to placate them by suggesting that arranging to get into the shop earlier that day would provide so much more choice. But no, Christmas Is Ruined. Again. And again it is his fault.

@maddiemookins16mum

Ex holiday rep here. All the lemons in have pips in is a favourite of mine but my all time fave is……I’m not happy with the sea being so salty.

And there are bloody FISH in it!

No-one told us there'd be FISH!

My ex partners dad once complained to the chef in a restaurant that the lasagna he served was too hot. 🙈 I wanted the floor to swallow me up...it was one of the better establishments in the area.

@TheMarmaladeYears

DS2 works in a supermarket. 'Turkey Day' is a reliable nightmare. Basically, turkeys are available on a first come, first served basis. But it still doesn't stop people throwing gigantic tantrums when they rock up just before closing time 12 hours later and discover that there aren't any gold standard, free-range, corn fed, (insert other desirable attributes) birds left. The complainants are inevitably referred to DS2, as a manager, and he never manages to placate them by suggesting that arranging to get into the shop earlier that day would provide so much more choice. But no, Christmas Is Ruined. Again. And again it is his fault.

Ruining Christmas is the sole pastime of every shop manager in December every year. I’ve ruined so many I’ve lost count!

@Jammysod

I worked at a well known furniture manufacturer in customer service. We had a customer call to say he'd found a spider (regular old British variety) in one of the drawers. Wanted us to send someone to remove it.

This is a perfectly reasonable request.

Spiders are

www.tripadvisor.co.uk/Attraction_Review-g186548-d195083-Reviews-or20-Loch_Ness-Loch_Ness_Region_Scottish_Highlands_Scotland.html

Omg!

Sorry link didn't work. Click on the 1 star reviews...