People who need support getting a thread pulled could be harmful no-one should be using MN as their only source of support. And tbh I think the idea that someone could never get support anywhere but on MN is supremely arrogant.
But from the other side, while you never know that the person asking for support is genuine, you don’t know that the person offering it is either.
Imagine for e.g. someone posting they were in an abusive relationship, someone tells them they will help them out, messages them offline, arranges to meet them, and has themselves nefarious intentions.
I have been on MN for years and tbh I think that people who think that everything online is genuine are naive. MN is a platform, you can write a story, be part of a life you weren’t part of before, get attention that way, there are probably even people who claim to be in happy marriages with well paid jobs and a few kids who are nothing of the sort.
In my time here there have been:
Posters who have had children dying of cancer
Posters whose dh’s have had affairs and been violent
Posters who have had premature babies
Not just one, but multiple ones.
On another website I was a member of a poster made up other persona’s, befriended vulnerable people on the site and then just as they get really close the persona commits suicide leaving a devastated friend behind who had no idea. She did this four times that I know of, but there were likely more. And the worst of it is, I know who she is in RL, I don’t know her personally but I know her name as she is part of a community I am a part of and I know people who know her personally.
This stuff can be a lot closer to home than we realise.