Neighbour won’t give me my parcel

[Cheeseboardandmincepies]

I ordered some things from a friend who accidentally sent my parcel to the wrong address (she put 1 in front of my actual number).
I know the neighbour has it as it’s been signed for on Hermes, I’ve knocked and knocked and I know they’re in but they won’t answer the door to me so I can’t get my parcel.
I can’t ask the seller as they have personal things going on and a very poorly DC so it’s not fair to put this on them. Anyone know where I stand please other than mailing them an envelope full of glitter? It was a lot of money and I’m very pissed off!

Jesus wept there are some really shite suggestions on this thread eg call 111, contact their landlord, contact Hermes! People simply don't read what is in front of them. It's so tiresome.

@earlydoors42

I don't want to be cynical but are you sure the seller has issues going on? This seems to happen a lot when sellers make mistakes.....

Well the seller is the OP's friend, so I'm sure she knows that the issues with her child are real.

I can’t ask the seller as they have personal things going on and a very poorly DC so it’s not fair to put this on them.

That’s ridiculous. They happily sold you stuff, and it was their error on the address that caused this. You’re quite happy to “put this on” the innocent householders who didn’t ask to be lumbered with a parcel full of unsolicited crap, but not the person who is really at fault? How odd.

TBH, they’ve quite probably binned it, and I suspect they are well within their rights to do so.

Apart from putting a note through the neighbours door,not sure what I would do. Do you know the neighbours quite well, or are they odd ball people who you would consider to be unpleasant. and would keep things that don't belong to them,and actually sign for something that isn't theirs ?

I have had a few deliveries from Hermes of late, but they always give me the option of putting a package in a safe place if preferred

@sadcatdiary

Cheeky beggars.

Perform a 15 minute Phil Collins drum solo on their window, that should sort 'em right out.

Why are they cheeky?

If I received a box full of randomness, addressed to my house but a name I hadn’t heard of, it would go in the bin. I don’t have enough spare time to start playing detective about why I’ve been sent unsolicited nonsense.

Seller needs to refund as she incorrectly addressed parcel.

It is up to her to chase up the items sorry.

If the parcel has their address on it you might not get it back without involving the person who sent it as proof it really is for you.

I agree that this is the seller’s problem to resolve, but not that the neighbour is allowed to keep this item.

I am 99% sure the police would intervene as something similar happened in my uni days, and their live chat service said they would intervene if the person ignored my latest message. They handed the parcel over so didn’t need the police in the end, but they were happy to take this on.

You’re quite happy to “put this on” the innocent householders

Opening the door is hardly onerous.

If they go out at set times. set and alarm and go out 10 minutes before, in a mask and wait for them to come out. Be polite and say My Hermes have told you they have your parcel. Don't get angry or annoyed as they may want to be difficult if you give them attitude.

@SoupDragon

You’re quite happy to “put this on” the innocent householders

Opening the door is hardly onerous.

Well no, I never understand why some people are so against opening the front door, but we know from MN that some people just do not answer the door except by prior appointment.

OTOH maybe OP is looking irate as she comes up the path so they CBA to answer the door and deal with her. OP doesn’t exactly sound reasonable.

@RickiTarr so don’t accept parcels you aren’t expecting then? Why the fuck would you take in a parcel and then bin it? I mean, have you even read the OP’s posts where she said she went round to collect and they ignored her?!

@RickiTarr please enlighten us all about what sounds unreasonable about what OP has done

OTOH maybe OP is looking irate as she comes up the path so they CBA to answer the door and deal with her. OP doesn’t exactly sound reasonable.

She was probably very reasonable the first few times but to be honest I'd be getting pissed off if I could see them watching tv and they just ignored me. It's pretty bloody obvious that as they have taken in a parcel not addressed to them that anyone coming over is most likely the intend recipient of the parcel.

[quote MustardMitt]@RickiTarr so don’t accept parcels you aren’t expecting then? Why the fuck would you take in a parcel and then bin it? I mean, have you even read the OP’s posts where she said she went round to collect and they ignored her?![/quote]
Well mine all get dropped through the porch window, so I wouldn’t get a chance to refuse it, so maybe their situation is similar or maybe they just get a lot of parcels. If you get a lot of deliveries, you don’t spot rogue ones until you open them.

I don’t think you’ve understood the OP very well @MustardMitt

[quote MustardMitt]@RickiTarr please enlighten us all about what sounds unreasonable about what OP has done [/quote]
She needs to take it up with seller who misaddressed it, but she is refusing to. That’s what she’s done wrong. Got it now?

I think some of you think this is a “neighbour took in a parcel” situation.

It isn’t. It’s a “Hermes correctly delivered unsolicited parcel to the address on the package” situation.

How does OP know her friend put an erroneous “1” in front of her house number anyway? And when did she find out? And if it was from tracking, why is her friend not also aware and fixing the issue?

it's simple... You haven't received the item... so you get a full refund.

If you don't initiate a non-delivery and request a refund, then you write off the money.

The neighbours I would report to the Police, on 101, for theft.

my neighbour took in a parcel for me, i had the signed delivery note from DPD with her name, the date and time on it. she just said no, she hadn’t taken it.

i was so gobsmacked by her blatant lie that i just sort of left it at that. the thieving cow.

The neighbours I would report to the Police, on 101, for theft.

This is the thing. If you live at 112 Jones Street, and you get a parcel addresses to “Sally Smith, 112 Jones Street” and you’ve never heard of Sally Smith, then there’s nothing you can do but return to sender. But if the sender’s details aren’t in the parcel, or you don’t fancy the expense of paying to return it, I doubt you are legally guilty of theft if you just bin it. It is the sender who is at fault for being sloppy with the address.

Sorry, wrong thread

@RickiTarr what part have I misunderstood? The OP says her parcel is showing as signed for - so what relevance is it that parcels are dropped through your door so you can’t decline them?

OTOH maybe OP is looking irate as she comes up the path so they CBA to answer the door and deal with her. OP doesn’t exactly sound reasonable

That’s from your post? So the part about being irate is completely separate to the ‘unreasonable’ portion, and actually related to not wanting to ask her friend to report the parcel as stolen, and I am supposed to glean that from your post?!

I think some of you think this is a “neighbour took in a parcel” situation

It isn’t. It’s a “Hermes correctly delivered unsolicited parcel to the address on the package” situation

More like - Hermes attempted delivery of a parcel to their address with someone else’s name on, which they accepted and signed for and now won’t answer the door to OP. They could have declined the parcel, it’s easily done. And it’s quite easy to check the tracking details when someone reports the parcel posted hasn’t yet arrived and notice the discrepancy, it’s also quite easy for the person expecting the parcel to say ‘don’t worry about it for now, I’ll drop round to the neighbours’.

But of course, you’re right, I lack basic comprehension skills and it’s not that you’re spoiling for an argument.

“Signed for” during the pandemic means “photographed on the doorstep”.