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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Neighbour won’t give me my parcel

334 replies

Cheeseboardandmincepies · 13/01/2021 11:25

I ordered some things from a friend who accidentally sent my parcel to the wrong address (she put 1 in front of my actual number).
I know the neighbour has it as it’s been signed for on Hermes, I’ve knocked and knocked and I know they’re in but they won’t answer the door to me so I can’t get my parcel.
I can’t ask the seller as they have personal things going on and a very poorly DC so it’s not fair to put this on them. Anyone know where I stand please other than mailing them an envelope full of glitter? It was a lot of money and I’m very pissed off!

OP posts:
Brainwave89 · 13/01/2021 11:27

Might be they are busy or just self isolating. Put a note through with your mobile and ask them to call?

Daisydoesnt · 13/01/2021 11:28

Have you taken this up with Hermes? That's what I'd try next.

Atalune · 13/01/2021 11:28

Try a note.

Or become a curtain twitcher and watch for them and when they appear you can pounce??

Original poster
Cheeseboardandmincepies · 13/01/2021 11:28

They’re not self isolating, they’ve been out and I’ve knocked on at different times and seen them through the window sat on the sofa watching TV just ingoring me. Confused

OP posts:
Zofloratheexplora · 13/01/2021 11:29

Bang on the window

Scaredykittycat · 13/01/2021 11:30

Post a note?

bobbojobbo · 13/01/2021 11:31

Have you taken this up with Hermes? That's what I'd try next

nothing to do with them, they delivered it to the address on the label. Job done.

pumpkinpie01 · 13/01/2021 11:31

How rude of them to sit their ignoring you can you knock on the window repeatedly. Do you normally have much interaction with them ?

Oldbutstillgotit · 13/01/2021 11:32

From what I have read on MN , a lot of people never answer their door unless there is a firm appointment so why not put a not through they’d letterbox saying you will call at x time and leave your phone number .
Years ago, a relative arranged for a hamper to be delivered for my Christmas. I wasn’t in so it was left with a neighbour who flatly refused to return it . Eventually police were involved and she had eaten and drink most of it !

GlobeUs · 13/01/2021 11:32

Put a note through the door with your details and ask them to drop it off when convenient.

Knocking at different times of the day does not mean the household are not busy.

Oldbutstillgotit · 13/01/2021 11:33
  • note , their , drunk . Sorry !
tttigress · 13/01/2021 11:33

Not sure to be honest, I would keep trying.

But ultimately if your friend sent it to the wrong address where does the responsibility lie? Probably with your friend.

I guess Hermes just deliver to an address, not to a name.

SaltyTootsieToes · 13/01/2021 11:33

Post a letter through their door explaining what’s transpired and you know from Hermes that they have signed for the package and have GPS tracking, give your mobile number to please text you when they put it outside their door so you’ll pop by right then to collect so a) no inconvenience on their part b) no need to hand over in person so you’ll be socially distanced. Ask them to text you if they dispute Hermes tracking so that you can contact the police for mail theft as a crime reference number is required to lodge a claim with Hermes.

LakieLady · 13/01/2021 11:34

This is little more than stealing!

Try a friendly note through their door, explaining that they have received and signed for some goods of yours and can they ring/text you to arrange a time for you to collect them from their gate.

If you haven't heard from them in a couple of days, follow it up with another note asking them again and explaining that you really don't want to have to get the police involved to get your things back.

Lucked · 13/01/2021 11:37

What was the parcel.

Put a note through and apologise for your friends mistake in case they think you did it on purpose. Keep popping around several times a day so they know you are not going away. If they are watching tv I would be tempted to just keep knocking - a doorbell would be more annoying but shouting through the letterbox is another option.

WorraLiberty · 13/01/2021 11:37

Not answering the door is a clear indication they're a Mumsnetter Wink

If you've seen them out and about, why not approach them then?

WorraLiberty · 13/01/2021 11:38

I can’t ask the seller as they have personal things going on and a very poorly DC so it’s not fair to put this on them.

To be fair though if they're still able to sell, they should still be able to rectify their mistakes.

SparklePiggy · 13/01/2021 11:39

Have you put a note through the door explaining who you are/why you're knocking? I'd leave a contact number too.

To be honest though, if it was addressed to their home a this time of year, might they have assumed it was a gift intended for them?

If this person is running a business, and you have a legitimate business issue, you might just need to contact her and explain It Hasn't been received.

ScaredOfDinosaurs · 13/01/2021 11:48

Note through the door, saying you'll be round at X time to collect your parcel. Maybe state that you have proof it was delivered to their house.

If they refuse to engage, your only option is the police - it is technically theft, if they opt to keep it. I wouldn't threaten that at this stage though, at least give them a chance to do the right thing.

Daisysflowers · 13/01/2021 11:49

Put a note through the door asking them to contact you. Also put unless you receive the parcel by such and such date then you will have no option but to report it to the police as theft.

Boomboombroom · 13/01/2021 11:49

Oooh…
Weird.
Bang as hard as you can on the window they are in. They will get annoyed eventually. 😂

AcornAutumn · 13/01/2021 11:49

How long have you been trying and have you put a note through the door?

Wyntersdiary · 13/01/2021 11:51

I would stay there for an hour banging multiple times a day. It must have been in your name so they can't pretend they thought it was for you.

It may have been wrong address but they can't just steal someones parcel. Don't give up

OnTheBenchOfDoom · 13/01/2021 11:53

Agree note through door explaining, ask for them to either drop it to you or arrange a time by text to collect it.

If no joy from that another note telling them that you will contact the police. I assume the parcel is addressed to you, therefore it is not a mistake that they thought it was for them.

WeAllHaveWings · 13/01/2021 11:54

If it wasn't a friend you bought from the onus would be on the seller to resolve or refund, because it is a friend it leaves you in an awkward position, but it is your friends problem to resolve or refund. Hermes is not at fault so not up to them to resolve.

If they won't answer the door/window/notes from you to collect there isn't much you can do other than contact police (who I assume will say it is a civil matter) or a solicitor.

What is the value of the item(s). Is it worth it?

Have you tried speaking to their neighbour to see if they know them, or finding them in the phone book/facebook to message?

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