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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To never tip a domino's delivery driver?

394 replies

Duemarch2021 · 15/11/2020 21:46

Just ordered a dominos but didn't tip.. the driver hung around like they were expecting one.. i never tip.. am i wrong for not tipping?? FYI Im the UK too by the way, i feel this makes a difference to answers i may get

OP posts:
Nikhedonia · 16/11/2020 11:37

@Backbee

You assume because they are from a deprived area their options are poorly paid delivery person or gang?

Quite, or that people only join gangs for money and ignores the plethora of other factors that are at play. Plus it seems the poster is assuming this from their post, rather than the possibility it's a young man earning money to support their studies or whatever- which is offensive in itself FFS.

Tends to happen with those who are virtue signalling. So keen to be the kind person that they are actually rather ignorant and patronising instead.
NoIDontWatchLoveIsland · 16/11/2020 11:40

Doadeer

Do you tip:
Your checkout operator in the supermarket?
Your refuse collector?
The person who comes to read your electric meter?
The person who cuts the grass in your local park?
The factory line worker who made the sandwich you buy in pret?

No?

But you tip your delivery driver. Tipping enables the minimum wage to be kept artificially low, which has a negative impact on those in jobs who don't get given the tips on top.

NoIDontWatchLoveIsland · 16/11/2020 11:43

Tipping should be discouraged because we should be fighting for people to simply be paid decently for the job they do.

It's also a bit of a horrid old fashioned concept - note that it's those in "serving" occupations who are most expected to beg for tips

ClinkyMonkey · 16/11/2020 12:06

Laughing here at the poster who said that childcare workers get tips in the form of presents etc. Might try handing the delivery driver a scented candle or a box of Thorntons and see how that goes down!!

Puzzledandpissedoff · 16/11/2020 12:20

Why not just increase the delivery charge? Far more fair than asking people to tip

Because then it'll be claimed that "the nasty boss" doesn't give any of it to staff; try going on a cruise where tips are charged to accounts daily and you'll quickly discover how common such stories are

I love America and obviously tip when there, but not everything translates well to other cultures, much as staff might wish it did
Personally I'll go right on tipping generously for "extras" but otherwise paying the headline price, while respecting staffs' choice to take it up with the boss if they don't like their employment conditions

Puzzledandpissedoff · 16/11/2020 12:32

(In the US) they "expect" a minimum of around 20% IMO for food service

Ah, so you've never experienced that thing where they add on forty percent, and then say "sorry ma'am, all our regulars do this automatically and I made a mistake"? Grin

I generally find it easier to just double the tax, round up to the next couple of dollars and leave it at that

WeBuiltThisBuffetOnSausageRoll · 16/11/2020 12:32

We always tip. My parents always taught me that it's a small polite way of thanking someone.

Just pondering out loud, but could it sometimes be the other way around? Rich diners who see no need to actually show thankfulness in their words or actions and treat the waitress brusquely and with a frown - because they figure that chucking an extra £20 on top has bought her servitude and submission to them as their inferior?

Of course, you would hope to have both, but I wonder if the average waitress (or anybody else in a job where people often tip) would prefer a rude, terse, superior-acting customer who throws them a generous tip at the end or a friendly, respectful family who engage as equals throughout and express their genuine gratitude verbally at the end, before settling the bill to the exact amount that they've been charged and no more or no less?

I would hate the North American system. From what I've heard (if it's true), in hotels, it takes you a lot longer to get on with what you're there to do, because you have to keep waiting for people to do very simple things that you can probably easily do yourself - parking your car, carrying your luggage in, opening doors, pressing buttons in lifts - and then having to get your purse/wallet out all the time to give them money as a reward for delaying you. Some of them are non-jobs that you didn't need somebody to do in the first place, much less paying them extra on top.

The expectations in restaurants and bad-mouthing/complaining if you don't give what's 'socially compulsory' just sounds horrible. If the tip is already a 'set' amount, why not add it on to the bill? In fact, why not go the other way and not bother having a bill at all: just make everything nominally free but with the high-pressure customary near-obligation that you need to pay them the amount they're expecting, but for some reason not keen to present to you as a bill?

Nat6999 · 16/11/2020 12:32

I only tip my local Indian takeaway because the service is excellent, the person who answers the phone always knows my order & the food always arrives on time. I always round the bill up to the nearest £5 giving a usual tip of £4.

Nikhedonia · 16/11/2020 12:37

I would hate the North American system. From what I've heard (if it's true), in hotels, it takes you a lot longer to get on with what you're there to do, because you have to keep waiting for people to do very simple things that you can probably easily do yourself - parking your car, carrying your luggage in, opening doors, pressing buttons in lifts - and then having to get your purse/wallet out all the time to give them money as a reward for delaying you. Some of them are non-jobs that you didn't need somebody to do in the first place, much less paying them extra on top.

That sounds phenomenally irritating.

Puzzledandpissedoff · 16/11/2020 12:38

If the tip is already a 'set' amount, why not add it on to the bill?

For the same reason mentioned - the stories will soon start (as they have already on here) that the staff don't see any of it

NoIDontWatchLoveIsland · 16/11/2020 12:40

I would hate the North American system. From what I've heard (if it's true), in hotels, it takes you a lot longer to get on with what you're there to do, because you have to keep waiting for people to do very simple things that you can probably easily do yourself - parking your car, carrying your luggage in, opening doors, pressing buttons in lifts - and then having to get your purse/wallet out all the time to give them money as a reward for delaying you. Some of them are non-jobs that you didn't need somebody to do in the first place, much less paying them extra on top.

This has been my experience in many tip seeking countries. Being offered/pushed services I neither want nor need and being expected to pay for them.

Our worst experiences have been holidays where there have been "excursions" available as add ons. We've booked and paid for these at inflated prices to the hotel, only to find that the local guy who takes you on the camel ride is expecting you to tip him for the taxi to the destination, for getting you a horrible drink you didnt want, for acting as a crap "tour guide" you didnt want. When you dont accept any of these things the guy is grumpy and starts to ignore you completely and you wonder what you actually were supposed to have paid for!

EmpressoftheMundane · 16/11/2020 12:45

The more we tip to be nice, the more we import the North American wage system.

In the US waiters get paid $2.01 per hour. That’s why tipping is a requirement and you are a bad person if you don’t.

Here, it would be better to hold the line and keep wages at a dignified level.

NoIDontWatchLoveIsland · 16/11/2020 12:45

Puzzledandpissedoff

But staff are already paid in the uk. Staff get their wages, I dont know why they are expecting more. If the wage isnt high enough, that's what needs to be addressed.

Another negative of tipping. It's a cunning way to make it much harder for staff to compare their take home pay reliably. If everything is part of the wage, a restaurant that pays less than others will lose staff, and be forced to pay better rates.

NoIDontWatchLoveIsland · 16/11/2020 12:46

Empressofthemundane

Exactly. Let's fight for better headline pay, not inconsistent unreliable tips.

knittingaddict · 16/11/2020 12:47

I always tip takeaway delivery drivers. They are paid peanuts for an unrewarding job and I can afford it. What's a £ or two if it brightens someone's day? I know that eating food I haven't cooked brightens mine.

Puzzledandpissedoff · 16/11/2020 12:47

That sounds phenomenally irritating

In principle, yes, but in a culture where they tip everything that moves, those life attendants, baggage handlers, etc, are pretty quick off the mark and many Americans keep $s ready in their pockets

Much as I love 'em, what really beats me is why so few Americans can check in without an endless Q&A session - much of it about what's already included in the room folders

Puzzledandpissedoff · 16/11/2020 12:57

If everything is part of the wage, a restaurant that pays less than others will lose staff, and be forced to pay better rates

You're bringing common sense into it now, LoveIsland - rarely a safe thing to do with something as emotive as tipping Wink

Their choice of course, but another US habit which winds me up is when some tip staff before receiving any service - in other words a bribe to "look after them", and if that's not insulting staff's professionalism I don't know what is

WiddlinDiddlin · 16/11/2020 12:59

@Nat6999

I only tip my local Indian takeaway because the service is excellent, the person who answers the phone always knows my order & the food always arrives on time. I always round the bill up to the nearest £5 giving a usual tip of £4.
Your phone number comes up on the system which is linked to your past orders.

They are not remembering you and your exact order out of the thousands of meals they make each week... they just have a better computer system than some other takeaways.

LizaE · 16/11/2020 13:05

Of course, you would hope to have both, but I wonder if the average waitress (or anybody else in a job where people often tip) would prefer a rude, terse, superior-acting customer who throws them a generous tip at the end or a friendly, respectful family who engage as equals throughout and express their genuine gratitude verbally at the end, before settling the bill to the exact amount that they've been charged and no more or no less?

What's wrong with being kind and polite AND tipping? Why is it either/or? Confused

SimonJT · 16/11/2020 13:08

[quote Fruitloops34]@SimonJT So I’m already giving someone £3 to drive a mile to my house and then I’m supposed to tip on top of that? It’s a tip however you look at it.[/quote]
Most delivery charges do not go to the driver, just as the cost of the food doesn’t go to the chef.

vanillandhoney · 16/11/2020 13:17

@Nat6999

I only tip my local Indian takeaway because the service is excellent, the person who answers the phone always knows my order & the food always arrives on time. I always round the bill up to the nearest £5 giving a usual tip of £4.
That's because your number and order details are saved on the system.

Nothing to do with good customer service and everything to do with having a decent POS system!

unmarkedbythat · 16/11/2020 13:22

Nothing to do with good customer service and everything to do with having a decent POS system!

But having and properly using a decent system is good customer service in my book.

Years ago, I ordered a takeaway as a huge treat, we were penniless in those days and had saved up for a few weeks to be able to splurge. When it came the delivery person had forgotten the drinks. She got into a real strop with me for not being prepared to pay for them anyway. I was unbothered as to whether I paid for them and she went back for them, or went without them and didn't pay for them, but no way was I going to not have them and pay for them anyway. I've never forgotten how hostile and shitty she was over it!

AdoptedBumpkin · 16/11/2020 13:24

Personally I feel it's nice to give a tip especially at the moment, but there is no obligation as such.

WeBuiltThisBuffetOnSausageRoll · 16/11/2020 13:41

For the same reason mentioned - the stories will soon start (as they have already on here) that the staff don't see any of it

But the total paid by the customer would then cover the legal/reasonable/expected wage for the staff, so wouldn't that become a non-issue then?

WeBuiltThisBuffetOnSausageRoll · 16/11/2020 13:45

That sounds phenomenally irritating

In principle, yes, but in a culture where they tip everything that moves, those life attendants, baggage handlers, etc, are pretty quick off the mark and many Americans keep $s ready in their pockets

But that still doesn't stop it being very irritating, though - just because you become resigned to it, like putting up with flies at a picnic!