To think Sainsburys delivery guys should help me pack?

[KatDubs261]

I am wondering what other peoples experiences are with their deliveries. Every time a guy brings my shopping, he plants it down and steps back for me to pack it all.

I dont get them often and order a big shop when I do so it is quite awkward him just standing here while I do it all. AIBU to think they could help?

Part of my issue is being late 20s I look young but actually have a chronic condition that really tired me out. They probably think 'oh she can do it herself' but tonight I am especially exhausted (they arrive in half an hour)

At the moment I think they are told to stand back, although perhaps you could ask for help.

Nope, especially not at the moment. Contactless delivery means no.

Of course he’s stepping back!

What if I lay bags out for them further away?

No I don't think they should. You can ask for them to take it in the kitchen for you if that's easier? I always just chuck it into bags/Hall.

Probably not allowed currently, you can certainly ask but due to covid rules will more than likely decline.

I thought this was standard practice even before COVID. They are not supposed to enter the property.

Just wondering how it is working for others

Yes but previously they offered to help me.pack the bags. Not since covid

They used to bring the bags into the kitchen. That all stopped (understandably) with covid.

Not at the moment. You can get groceries delivered in bags from other supermarkets. Maybe time to change supplier if it’s becoming an issue for you.

No not now they're really not supposed to. If you order bags it might be easier to unload. I ordered a few online shops but didn't order liners and I was frantically throwing every single item onto my porch floor before the next tray was brought up. For some reason I was all flustered! I order the liners now

I put out boxes my delivery driver was happy to do it all. Bags won't work because he has to touch them, the boxes can be filled without touching the sides

Don't know about Sainsbury's but I've had Asda deliveries and there's a flat charge of 40p to have it in bags already. I was isolating so opened the door when they were still at the van and asked them if they wouldn't mind leaving it in the porch for me. They were happy to do it. Presumably if you don't have a porch they could put it straight into your hallway that way?

They aren't currently allowed in your property. They have to keep the drivers safe or we won't be able to get deliveries at all. Why don't you order 2 smaller shops? (I know there is a minimum spend but 2 smaller shops must be easier than 1 big one...

When you book a delivery slot is there somewhere you can request assistance? Ive never used it but I'm sure my Tesco order has this option.

The default will be to social distance just now.

If it has changed since covid then you have answered your own question

YABU

They’re following social distancing to protect you and themselves. If you need help, use your voice and ask them to help you. But i wouldn’t expect them to come into your home to unpack like they might have done before the pandemic.

Order with bags, deal with chilled and frozen stuff straight away and do the rest in smaller more manageable chunks.

Can’t you pay for carrier bags with Sainsbury so you just need to pick them up ? We have Tesco and they just drop the trays by the door and step back whilst you do whatever with it .

It works exactly the same for me. They deliver and stand back whilst I get everything sorted. Always have done the same even before covid.

I also have a chronic illness that leaves me exhausted after high energy activities like sorting the shopping. However, I completely get why the delivery people cannot help at the moment - it keeps us both safe for them to step way back from my door. So I just take my time emptying the crates out into my porch. Sometimes I've even sat on the porch floor so I'm not bending down over the crates. The delivery drivers have always been really understanding and I've never felt rushed.

To help break the task into smaller chunks I make sure I put any fridge/freezer things to one side so I can whizz those away when all the shopping is out the crates. I'll often leave the cupboard items till later after I've had a rest and worked up some more energy.

Are you not able to do it yourself?

@Noflora I have a box I could put out. I'll ask if they are willing to do that then and at least then I've asked

Get your shopping delivered with Tesco as they use large plastic liners/bags so easy to get it in (not environmentally friendly I know but I do re-use the bags) 😀

Thanks @LooneyLovefood. I am feeling especially bad today and I always feel under pressure to sort it asap