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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think Sainsburys delivery guys should help me pack?

144 replies

KatDubs261 · 09/11/2020 18:09

I am wondering what other peoples experiences are with their deliveries. Every time a guy brings my shopping, he plants it down and steps back for me to pack it all.

I dont get them often and order a big shop when I do so it is quite awkward him just standing here while I do it all. AIBU to think they could help?

Part of my issue is being late 20s I look young but actually have a chronic condition that really tired me out. They probably think 'oh she can do it herself' but tonight I am especially exhausted (they arrive in half an hour)

OP posts:
Dreamscomingtrue · 09/11/2020 19:28

My Waitrose delivery guy helps to puts things in the bags with me. The Waitrose bags are thin and break. So I save the Iceland ones are use those to pack on the doorstep. I’m in the house he’s in the drive. Still a metre apart.

Happywith2 · 09/11/2020 19:28

They use to bring the boxes into the kitchen and some would help unpack but since covid it’s all changed.
Don’t really want them helping. I either put stuff straight in to the kitchen or on the hall floor. Could you get some big bags like the ikea one and put in there?

glitchguru · 09/11/2020 19:35

as someone who deliveries part time, we are told to leave you to it at the moment, its to protect both us and customers, if we unpacked it and then later found out you had covid, if we were there for more than 15 mins we would also have to isolate as well which means now less people get deliveries because they dont have the drivers, with us if you want the shopping moved, purchase bags and we can move them closer as long as your well out of the way, you have the option to add bags so i would try doing that, and maybe do smaller shops rather than 1 big one, if its just saving a bit of money then that would make no sense as you would be putting yourself in the situation you could easily stop

Jaxhog · 09/11/2020 19:38

They used to deliver in bags but stopped quite recently. HAving to bag up when they deliver must take more time. I hate it. If you leave bags out, some will fill them, some won't.

Stealhsquirrelnutkin · 09/11/2020 19:39

I have the same problem. It's really annoying that they decided to stop using bags again. Tesco says they do bags or crate liners, and the last couple of times the entire crate has had one large plastic liner without handles. When filled with big bottles of milk, washing powder and tins, it was so heavy I couldn't lift it, and if I had tried I bet the liner would have split. I had to keep the driver waiting while I went off to find bags to put the heavier items in before I could lift the liner out of the crate.

Morrison's, ASDA and Iceland still do bags, and I find myself using them more often, after having had regular deliveries from Sainsbury's for years.

It's true that you can ask the Sainsbury's driver to move the items from the crate and into boxes for you (I use laundry baskets with handles) but it feels wrong to make their job more difficult.

I've asked the drivers if they are allowed extra time for deliveries now that crates have to be unloaded one item at a time on the doorstep. Since it was a much quicker process when customers only had to lift out the shopping in bags. They assure me that their schedules have not been adjusted to compensate and that it is very stressful for them.

I too have invisible disabilities and feel uncomfortable asking them to do the unpacking for me, but sometimes I am just too feeble to attempt it. The situation becomes even worse when the driver is one of those blokes who doesn't seem to understand that putting tomatoes and kiwi fruit in the bottom of the basket and then laying 2L bottles of milk and 4 packs of baked beans on top of them is not advisable. The last time I had to keep saying "No, please, put the tins and heavy items in the bottom of the basket, they won't be crushed when you put the eggs and biscuits on top." I can't decide if they are just unimaginative, or if it is a passive aggressive protest, like the husband who cunningly boil washes your delicate clothes to get out of being expected to do his share of the laundry.

I wish they'd employ more female drivers. Iceland seems to manage to find women delivery drivers, so why don't the other supermarkets? It's so much less stressful dealing with women.

Jaxhog · 09/11/2020 19:39

Waitrose deliver in bags to us!

Sakesman · 09/11/2020 19:39

We asked them to provide our delivery to our back door as a one off because we had covid. They didn’t and we had to handball the whole lot. Was difficult.

Sakesman · 09/11/2020 19:40

Oops I mean we asked them to put our stuff in bags as a one off

Kolsch · 09/11/2020 19:42

Op, my husband made his elderly aunt a wheeled box that fits 2 large bags for life for her supermarket deliveries.
The delivery man decants her shopping into those on her doorstep, then she wheels it through to her kitchen, where she sits and unpacks.
If you know anyone who could make you something like that, you may find it beneficial?
The delivery man gets done quickly and you can take your time unpacking.
She also uses it to take her laundry in and out when she's line drying it.

Kolsch · 09/11/2020 19:43

By on her doorstep I mean the trolley is in her hallway at the door.

angelikacpickles · 09/11/2020 19:48

I don't understand why you are packing it into bags anyway? Don't you just have to unpack it again then? Is it that you can't carry the crates inside?

ApricotCrush · 09/11/2020 19:51

I'm over 70 and don't mind unpacking myself, but the last delivery I had the delivery guy stood right over me on my doorstep without a mask. i should have asked him to stand back but didn't like to. I feel safer in the store.

WellWeAreFuckedNow · 09/11/2020 19:53

There's a lot of ableism on this thread! I hope none of you get sick or disabled. The world is shit when you are and covid has removed what tiny bits of accessibility that was present.

I'm in the same boat OP? I cannot carry the crates so have to take items out one at a time and it takes an age. Definitely consider a wheeled crate or something to fill at the door then wheel to kitchen and leave it whilst you rest.

Sertchgi123 · 09/11/2020 20:00

@KatDubs261

Yes but previously they offered to help me.pack the bags. Not since covid
The clue is there for you.
Silvershimmering · 09/11/2020 20:06

I’m probably one of the few who thing YANBU.
Try click and collect, but not Sainsburys. They don’t put the food in bags for you, but Morrissons do.

I hate getting rid of bags, it’s the one thing getting shopping. Delivered was good for.
If you get a large shoots a fraught nightmare, trying to bag everything, on the floor at the front door.

Silvershimmering · 09/11/2020 20:07

@Silvershimmering

I’m probably one of the few who thing YANBU. Try click and collect, but not Sainsburys. They don’t put the food in bags for you, but Morrissons do.

I hate getting rid of bags, it’s the one thing getting shopping. Delivered was good for.
If you get a large shoots a fraught nightmare, trying to bag everything, on the floor at the front door.

Sorry for all of the typing errors, hope you get the gist of what I was saying
OhhCarolina · 09/11/2020 20:07

Well they should deliver in bags then. They can go back to bagless when it's appropriate to do so. The combination of bagless plus no assistance into the house excludes disabled people. Ticks the thunberg box, fucks over the vulnerable.

Flutter12 · 09/11/2020 20:10

Their job is to deliver your shopping to your door step, no more than that.

They could lose their jobs if they didn’t follow COVID rules right now.

Flutter12 · 09/11/2020 20:11

I just shove all mine in the hallway and then carry it into the kitchen once they’ve gone.

Livelovebehappy · 09/11/2020 20:11

Their job doesn’t include unpacking it for you. It’s delivery. You can ask them to help, but they really don’t need to oblige.

Notnownotneverever · 09/11/2020 20:21

How have you managed to miss the entire Covid crisis and social distancing thing! The delivery drivers are told to social distance. And they don't usually help with people's shopping unless they ask for help anyway. People didn't like drivers touching their shopping before Covid and for obvious reasons this is more so now.

nosswith · 09/11/2020 20:23

I have deliveries from them and they advised me that this would be the case, even before I placed the last couple of orders.

For me there is one thing they have always done, and that is turn up within the delivery slot. If only you could get the same from utilities, parcels and others who come to your house.

Notnownotneverever · 09/11/2020 20:25

@Stealhsquirrelnutkin The drivers don't pack the crates. These are prepacked in store by the pickers not the drivers. They just remove the appropriately labelled crate and deliver to the door.

pigcon1 · 09/11/2020 20:25

Ask for plastic bags so you can do this more quickly - this is a CV19 restriction - we are lucky to have the food delivered.

MissMarplesGlove · 09/11/2020 20:27

Of course the delivery drivers stand back.

If you have a disability, I think you can log it with Sainsbury's, and they will bring it through to your kitchen. When I had a broken arm (in plaster cast & sling) they would offer to carry my shopping through, but I preferred just to put it on my trolley & wheel it through to my kitchen.

Look these guys are paid pretty minimum wage levels, and they are often on impossible timetables. I feel bad keeping them for a second longer than I have to - they are pushed by the firm, and also customers who berate them for being a minute late!

Can't you have a trolley, or a laundry basket on a wheeled chair or something to deal with it yourself? Think laterally & be independent!

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