To call the nursery

[mylittlesandwich]

DS is 9 months and has been going to nursery 2 days a week for about a month now. They have a parent cam which you can use to have a wee look and see how they're doing. I try not to spend too much time on it because they seemed nice and I trusted them. DH dropped him off this morning because I started work early so I signed in to have a wee look. He's been sat on his own for half an hour.
There's somewhere between 10 and 15 children with 4 adults. The adults are all surrounded by small groups of children doing various activities. DS is on his own, sat on the floor with no toys. He's playing with the zip on his hoodie. The only interaction he's had in the 30 mins I've watched is when someone took a plastic apron away from him that he'd got a hold of. He's not mobile yet so he can't go and get anything for himself. I'm really upset watching it. Is this normal for nursery or should I give them a call, I don't want to be difficult but I also want DS to enjoy his time at nursery.

Call them! My DS is the same age and I’d be very upset to witness that. You’re not spying, they have installed that option themselves. You’re paying presumably a fair amount of money for him to be stimulated and cared for, not left alone. Outrageous. I’d be furious.

I don't want to be difficult - why not? Your DS needs you to advocate for him, he can’t even move! You’re not friends with the nursery, they provide a (regulated) service and are clearly falling short.

Oh this has made me so sad. Of course you should call them. You poor thing. Hopefully just a blip and it was unlucky that it happened on the day you looked. Call them now. Ask to see hid key worker on pick up and raise it in person. Keep an eye out for the next month and if it happens again look for another provider. Not good enough.

Definitely call them! That made me sad to read, I wouldn't be happy if that was my child

I’d call. X

Yes definitely call them .You are not spying because the nursery has voluntarily agreed to cameras.

As an ex nursery nurse this is not good enough, call them. You don't have to be angry or rude, let them know it has upset you.

Give them the facts. He was alone for x amount of time, no play or interaction from adults, he was playing with his zipper because he had no toys, he is not yet mobile so was stuck. Just let them know your concerns and how upsetting it was to watch. Let them know you are unhappy.

Bless him! Yes, definitely call. Shouldn't it be 1:2 at that age?

Sounds like a similar chain nursery in my area. Very expensive and very good according to Ofsted. But from staff turnover and people who have left it's a crap place. I would pull him out, sounds like minimal interaction. Poor kid

Absolutely ring, you're paying a lot of money for them to ignore your child

And update us because I want to know how they respond to it.

I would call too. Sounds like hes amusing himself and not upset so they are just leaving him to it. That's not on, it's their job to interact with him.

I totally get why its upsetting for you op, hope you get it sorted

No, the ratio is 1:3.

And yes @UndertheCedartree is right I believe.

😭 that made me so sad to read, your poor boy. I think I would definitely call them. Poor little love.

I'd call too.

Yes, call them! I’d have done it sooner personally but I have no problem being difficult.

Yes is call. Does he have an assigned key worker too? Is that person in the room?

There are plenty of good nurseries op, in a similar situation I complained and removed my ds immediately.

This was a highly recommended nursery, and it was awful. The children were just a pay check.

And it is your job to be ‘difficult’ for your child. People will walk all over you (and them) if you just take it quietly.

Awful. All the more so when they know there’s a parent cam - does that mean they think it’s ok??

Is he the only non mover in the room? On another note, are nanny cams normal in nurserys now?

I would also call. It’s not on

I've just called. Asked how he was. They said he was fine, that he'd just done a footprint and was sitting in a bouncy chair. This is true as I was them move him just before I called. I said that I was concerned as he'd spent a lot of time on his own. That he was playing with his zipper because he couldn't reach any toys and that I was a bit upset.
She said she was so sorry. But sounded surprised so she didn't seem to know. She said I was welcome to call back whenever I wanted. I'm going to keep watching. Sadly I live in a small town with only 2 options for nurseries for a child this age. The other didn't come recommended, this one did. If I have to pull him out I will. It was hard enough to leave him there as it was without him being ignored.

I think this is the problem with nurseries - the well behaved quiet babies and children just don’t get as much attention as the demanding ones. I happily sent my older daughter as she would make her feelings about being ignored extremely clear from very young, she was one of the demanding ones that didn’t give the staff a break. But am not sending my younger as she’d be the one sat in the corner being ignored.