Dd9 has an account on a popular online gaming platform. During lockdown she spent a reasonable amount of time playing this game with her class friends from school. One particular girl and DD have butted heads a few times and fell out, which to me seemed like normal kid like behaviour and I wasn't concerned.
Despite me trying to persuade DD not to, she opted to spend some of her birthday money on 'diamonds' to enhance her game experience. I think she spent roughly £100 in dribs and drabs, which I wasn't impressed about, but it is her money when all is said and done.
Last week she came to me and said her account had been 'hacked' and all her diamonds, special objects etc had been stolen. She was then shut out of her own account. It finally transpired that she'd given the girl in her class who she frequently argues with her log in details.
Ordinarily I wouldn't particularly care but this child has stolen the things she bought with her birthday money as well as all the credits she had accrued in game play.
The girls had a brief exchange on WhatsApp and the class friend admitted she had taken my daughters diamonds etc and then changed her password.
I'm pretty sure I can take back control of the account for her, but everything is now lost. Her friend meanwhile, has all of my daughters diamonds and credits.
I messaged the mother of the child in question and whilst the message was read, it was ignored. So I approached her in a polite and friendly way in the playground this afternoon. I was hoping that she'd be shocked at her daughter's behaviour and perhaps we'd get an apology at least. I do not want to be reimbursed for the lost money, and stated that from the start.
The mother's reaction was just to shrug and waffle about not getting involved. Am I right to be mildly pissed off, or ridiculous for making an issue of it to begin with?