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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Aibu to want to leave nursing because people are so fucking rude!!!

283 replies

Rabs6 · 14/08/2020 23:05

Iv been nursing for 11 years, worked hard for my nursing degree and am currently studying for my masters. Bare minimum I do about 2hours a week of continuing learning just to keep up to date with what's going on in my field.
Im good at my job and have lots of knowledge.

The problem I have with my job isn't the pay or the hours it's the fact that about 70% of the patients I see or their families are fucking horrible!! At least every day I get spoken to like shit from at least one person I'm trying to help and I'm so sick of it!!
In what other job would you work so hard to have such little respect? And why do so many people feel its OK to use their nurse as an emotional punch bag!!!

OP posts:
Jimdandy · 16/08/2020 17:48

Every time I’ve been in hospital, the “care” has been absolutely atrocious, left for hours and hours in pain with nothing or anyone responding etc.

I could go into the awful care my Aunty has received too, therefore when I did see someone I was never abusive or anything like that but made my feelings clear etc.

midlifeangst · 16/08/2020 17:53

Without you and your work mates, we would be stuffed. Your managers should be a lot stronger, and refuse to treat the badly behaved

linsey2581 · 16/08/2020 17:55

It could be worse you could be like me and my husband we are both Healthcare Assistants (the fancy name for auxiliary nurse). We are constantly told my families and other staff (mainly the RNs) that we aren’t proper nurses so what do we know about nursing. My husband is permanent and works in the mental health area with patients who spit, hit and verbally abuse staff. Last year my husband was off work for 12 weeks sick as he stepped in to help a female member if staff who was being attacked by a patient. Hubby ended up with a broken jaw, black eye and a perforated ear drum. But because patient doesn’t have capacity nothing was done about it. I myself am bank staff so I go every where so I’m always meeting new people but I get from some staff oh your just the bank staff. A student nurse said to me once so do you not have the brains to be an actual nurse? student was put promptly into place. Some student nurses really grind me as some of them think they are above healthcare assistants. I do feel for you OP sometimes this job is thankless.

Loobylu44 · 16/08/2020 17:58

You are not being unreasonable but rude people are everywhere. I am a teacher and people are regularly extremely rude to me, knowing very well that I am unable to respond in a similar fashion. I have worked in retail and people are regularly rude to shop workers. I don’t honestly think that you will have much luck working without rude people affecting you. Good luck though!!

Stirling2701 · 16/08/2020 18:00

I really don't like people. So many of them are just plain rude.

bigmumsymcgraw · 16/08/2020 18:05

Sadly this is the experience of many who provide a service to the public. Treated like crap when all you are trying to do is help & support. People can be vile and take everything for granted like its their right. Thank you for all that you do - keep goingx

MyWitzEnd · 16/08/2020 18:07

Ive had it loads as a teacher. Luckily enough Im old enough and past caring about employment so tend to.walk off or put the phone down.

rmdbsmummy · 16/08/2020 18:10

Sorry op but from the other side I find a lot of medical staff unwilling to listen or learn and have an overinflated sense of self. I have a condition and as soon as I mention it everything gets blamed on it. I had 6 broken bones and a serious dislocation in my foot/leg and got told it was just my chronic pain condition until I had to have an emergency ct nearly a week later. My autistic child tried to communicate pain in his stomach which I told staff at a and e and they ignored me did a head ct and after a raging argument with me where i was what they would probably call "rude" discharged him for him to then end up in high dependency for a week on morphine for a grade 4 (nearly worst) ruptured spleen and internal bleeding. I find anytime you disagree with medical staff with the rare exception or push them to look into things further that they are the rude ones but consider you the problem. Sorry.

Vynalbob · 16/08/2020 18:32

If it gets you down leave it....or do something that's less on the front line. Any job customer facing has fair degrees of crap.
If possible look on the positive 1 person a day is livable 70% would get on my Wick.

lynsey91 · 16/08/2020 18:43

Sadly I think just about job now that involves dealing with members of the public is the same.

So many people rude and abusive. It saddens me and also makes me angry. Just why are so many people like it?

I worked in retail for a while and some of the customers were so rude. Yesterday me and DH went to a wildlife park and they were making announcements that their staff should not and would not put up with abuse. Why would anyone be rude to someone in a wildlife park?

I read this morning that some eating places are pulling out of the "eat out to help out" scheme because of the abuse their staff are getting from customers.

It seems courtesy and manners are disappearing fast.

Diva66 · 16/08/2020 19:01

I am so sorry. I have needed a lot of medical care over the past few years and would not dream of being rude to the people looking after me. Some people are unbelievable.

mickey54 · 16/08/2020 19:04

Could you try working in different area of nursing like triaging referrals etc less face to face maybe. Also I don’t think the community nursing is as bad I worked in a team with district nurses once they all enjoyed job unless that’s what you do already !!!

Barney60 · 16/08/2020 19:14

TBH its not nursing, i work in a hospital. Its people in general. In shops, in the street in work driving on the roads, every where. Some are so self centred and rude. I despair at times. Nothing to do with lock down either, ive found this before it happened. Being polite, smile, courteous , giving way seems to of gone, it seems like a vast few are saying, im here im important outta my way!

SurroundedByIdiotsEverywhere · 16/08/2020 19:19

Train in a specialist area and work in the private sector! I am afraid certain sections of our society are scum and do not appreciate what workers pay tax for. If you want to stay NHS then specialize in an area for a job in a region that is not an urban location!

ilikemethewayiam · 16/08/2020 19:24

I worked in a public job and the minute someone was rude to me I called them out! I said directly ‘I’m here to help you not be abused, if you continue to speak to me like that I’m leaving the room. It usually worked. People usually apologised and we started again. My bosses backed me. Why can’t you call them out?

OhTheRoses · 16/08/2020 19:45

People in shops are polite and nice
People in banks are polite and nice
Accountants/solicitors are polite and nice
People on public transport are polite and nice
People in restaurants/bars/theatres are polite and nice
People at the garage are polite and nice

People in healthcare are very very variable. Drs are politer than nurses ime. It is quite extraordinary. If we paid them directly, I honestly believe it would be different. It is different on the Continent where healthcare is not free at the point of delivery. We have a home in France. I can put my hand on my heart and say it is different there. In France Nurses and Drs seem more to provide a service rather than do the scummy public a service because there the majority of the scummy public directly impact their bottom line.

In an NHS hospital I am always treated as though I am a subordinate stake holder and very subordinate to the Dr in charge of my care. It is a significant structural equality issue.

Raspberryberret · 16/08/2020 19:46

Litterally every single work setting! Some people are just shit. That's their problem, their issue, their hang-up. You hold your head up high, do your job and be thankful you're not the one with the problem. Likelihood is they're got whole heap of issues they're dealing with (or they're nust plain rude!). Either way, you're in a better place and for that you should be grateful!

Tubs11 · 16/08/2020 19:47

Not just healthcare, they're everywhere. Outside Halfords this evening and some guy hurling abuse at the staff for closing @5pm on a Sunday, it was 5:15pm. Another time, I witnessed a women moaning at the DVLA folk for not letting her sit her driving test.... She was an hour late! Angry

Davros · 16/08/2020 19:53

OhTheRoses well said

Hanywany · 16/08/2020 20:14

Serin what's a dgtr? Sorry if i sound stupid but wondered while I was reading your post! Smile

FelicisNox · 16/08/2020 20:14

They do it because they can get away with it.

A simple: I appreciate you are worried but if you cannot be polite you will be removed by security has always worked for me.

No one is asking you to be rude back but you are not actually required to tolerate this behaviour so don't.

VK456 · 16/08/2020 20:27

That’s awful. I must have been lucky because I never really experienced it.

30daysoflight · 16/08/2020 20:29

I have been in hospital once in my life, I had pneumonia. Treated like shit and I hope that the nurses 'looking after ' me experience the same.

Palaver1 · 16/08/2020 20:38

@rmdbsmummy
The nasty care I have had with my nonverbal autistic child cant be described.
Funny I'm always shaky when we get to our hospital because I know how nasty and impatient they can be ,consultants as well.
At the Gps practice the receptionist screamed on my child actually screamed.
I reported and was promptly told she was overwhelmed.
It's not an excuse to be rude I'feel so guilty that we are taking up the little time that the provider has .I become quite vunerable and dont say anything in protest .I just want to be recieve some sort of understanding ,my hospital is well known.for its blunders and off hand behaviour .This is why I opt to go private at every opportunity for my daughter care.
OP sorry that you feel this way ,its so unfair .

Thisistherhythmofthenight · 16/08/2020 20:42

Omg i have waited for a thread like this you have read my mind. I am year behind you qualified wise and my god the general public are rude and moronic entitled arseholes rant over im bank and agency now best thing i ever did because when i get fed up of the abuse and rudeness i just dont pick a shift up. Feel for you OP you are on my wave length x

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