To be unimpressed with this substitution

[Corrag]

I know these are difficult times but FFS Sainsburys! If I order a box of wine and it's not available, surely you should sub it for another box? Or perhaps 3 bottles so it's a similar amount. Not a single 18.7cl bottle. It's neither use nor ornament!

See this is why I'm so fond of MN. I start a (semi) lighthearted thread and within a couple of hours I've been called a liar and a pisshead.

Just to put the record straight, not that I should have to justify myself to anyone, my Sainsbury's order today was click & collect, not delivery. There are tons of click & collect slots available at this store. There are free slots available every day this week so I'm not stopping someone more vulnerable from getting one.

I had loads of dodgy subs from Asda on a click and collect. I just requested a refund for the unsuitable ones and they refunded it within the hour. No mention that I need to return them so thanks ASDA!

😀😀😀
Thank you OP for a good laugh! Agree crazy sub

Recently my coffee was substituted for decaf and it nearly ruined my caffeine addicted life

Garlic bulbs for oranges!!

@BarbaraofSeville possibly , or maybe @hemuli picked the order and decided 18.7cl was more than sufficient.

Got bleach instead of baby formula once. Wasn't impressed, baby hated the taste...

My “nestle chocolate variety pack” was subbed for “Kellogg’s cereal variety pack” I can assure you my children weren’t happy that their chocolate treat was subbed for cereal 😂 they hadn’t even marked it as a sub either, so obviously just picked up the wrong one!
Also, I’m a vulnerable person who has shopping delivered and shock horror ordered four bottles of cider with our shopping a few weeks back. Anniversary of a death so me and husband had a toast to them. Shoot me now 🤷🏻‍♀️

You do realise that drinking wine will lower your immunity? And that the orders are meant for vulnerable customers.
Crap we have separate orders/pickers for our vulnerable customers. They get what they want and substitutes are approved by our manager with a phone call to the customer if necessary not a computer!

yes when we process the orders we do hope they go to vulnerable old people, not to piss heads on the internet

Well, that's not the view of your employer, is it? Because they have clearly opened up slots to other people and they clearly are happy to sell wine. One can, by the way, drink wine without being a piss head.

Oh, and you can be vulnerable and be a pisshead - my mother who is shielding drinks at least three units every day, sometimes more.

Maybe you're in the wrong job!

Bobbiepin Laughed aloud at that one!

Sainsburys are usually good at substitution, Morrisons are not, they gave me no ham, washing up liquid or orange squash once, as they said there was none ( pre pandemic too ) Presumably of any make in the whole shop.
Utter garbage, whoever the picker was, didn’t want to choose something else.
The delivery driver said he was having the same problem a lot. Lots of customers complained to him about it.

Please explain, they swim in the sea, or is 'jellied eel' not actually eel in a 'mock duck' style
They are real eels. And they do swim in the sea. And if they’re not seafood, someone’d better tell seafoodwatch.com, because they’re on their endangered list of seafood to avoid for ethical and environmental reasons.

Eel is not seafood

Please explain, they swim in the sea, or is 'jellied eel' not actually eel in a 'mock duck' style.

No, they come from rivers, they are freshwater.

Jellied eel is vile no matter what you call it though. My mum would probably eat it though.

@Pelleas I'm glad, was expecting to come back to someone horrified...

vulnerable old people, not to piss heads on the internet.
You are a laugh riot. I do picking for vulnerable people and half of them have had a bottle of whisky or wine or beer in them. Who made you the police of what vulnerable people can order?

And stop talking for all supermarket staff you sound ridiculous. We do tons of orders a day there is no stipulation normal deliveries have to be for vulnerable people we have a seperate system for those.

Can't you return substitutions with every supermarket? I've only ever used Tesco, and here at least, they put the subs in a separate bag so that if you dont want any of them you just give them back. The price is refunded pretty quickly. And substitutions are never charged as more than what you originally picked, so I never tick the "no substitution" box. Even if you get something daft you've lost nothing. It may be annoying, but in the vast majority of cases it is better than nothing. Is that not the case with other shops?

I had vegan Magnums substituted for the normal kind. Very disappointing indeed, it was going to be my treat to myself and then I had to give them to the kids instead.

I ordered Savlon and Asda subbed for Durex XL 12 pack. Not so handy when you have a cut and need antiseptic!

You do realise that drinking wine will lower your immunity? And that the orders are meant for vulnerable customers... I wonder why it is that it’s not possible to have one single thread on MN which doesn’t contain a snipe from some moronic fuckwit.

And as for the comment re slots being for the vulnerable,Tesco has a specific slot booking section for priority slots,so I think they have that one covered.

I recently ordered hollandaise sauce and they replaced it with bread sauce. WTF am I meant to do with that? I’ve never even had bread sauce at Christmas. although to be fair I’ve been shopping online almost since online shopping became available and have never had any really bad substitutions....

My worst was marzipan instead of chocolate.

I did feel for the woman my Ocado delivery person told me about who had 60 odd subs in one order early in lockdown, and rejected about half of them.

@MrsAvocet The supermarkets are not taking returns at the moment

Asda will refund if the sub is unsuitable. Not sure about Tesco

Last week we had 3 packs of mushrooms, 2 large packs of cheddar and 3 packs of sprouts delivered that we didn't order. Not substitions. The driver said he couldn't take them back. I felt awful that I'd taken someone else's shopping!

I'm finding this thread strangely comforting, and hilarious.

I'm vegetarian, and in the early days of internet grocery shopping would have to be extra vigilant to avoid having meat and fish substitutes provided for my vegetarian slices, pies and sausages. I wasn't sure if the pickers were newly arrived foreigners who didn't understand why anyone would choose to be vegetarian, or if they were just bored and making their own entertainment.

Now that I know that a computer is providing the substitutions I can take it all a bit less personally. Razor blades for hamster bedding is my favourite so far, perhaps they thought the stubble could be collected and sewn into tiny pillows and mattresses?

I've found that the best way to get round that horrible feeling when you order 4 loaves of bread and get "no substitute available" is to order your four loaves from four different varieties of bread, and tick the box to say you want substitutions. That way, when one variety isn't available you still have a change of getting the other three loaves.

Same thing with eggs, after having no eggs at all delivered when the web page still had different sized eggs available I have changed from ordering 2 cartons of 12 large free range eggs, to asking for one carton of 12 large, and one carton of 12 medium sized free range eggs which seems to increase the chance of getting at least 12 eggs with the order.

Though since the Great Egg Shortage trauma I also add a couple of boxes of long life tofu, so that all is not lost on the breakfast scramble front if eggs are orf again.

I always phone the customer number on the invoice if I get something I didn't order, because I want them to know that the poor bugger also phoning to ask why they were charged for frozen cod in batter when it wasn't included in the delivery is telling the truth. Because when that happens to me I always feel guilty, as if they won't believe me and will think I am just trying to wriggle out of paying.

Eels are both sea and freshwater fish.

"The European eel has a mysterious life cycle.
It spends its early years in our rivers before heading out to sea and across the Atlantic to the Sargasso Sea in the western Atlantic near the Bahamas.
Here, they spawn and lay eggs, the eggs hatch into transparent larvae and make the return journey to Europe floating on oceanic currents.
By the time they reach our shores, they have developed into tiny glass eels that swim against the current into Europe's rivers.
While living in our rivers, the eels can grow up to 1m long." Unless caught and jellied at the elver stage.

There are many species of seawater eel - conger is particularly delicious prepared correctly.

here ends the eel lesson ...