To be unimpressed with this substitution

[Corrag]

I know these are difficult times but FFS Sainsburys! If I order a box of wine and it's not available, surely you should sub it for another box? Or perhaps 3 bottles so it's a similar amount. Not a single 18.7cl bottle. It's neither use nor ornament!

@justonecottonpickingminute I’m not sure that’s true. But, you know, keep cultivating the chip on your shoulder.

Garlic for oranges certainly isn’t a ‘working class’ item (whatever that might actually be). Nor is bisto for tinned sardines. Both are pretty incomprehensible as substitutions though. The algorithm clearly isn’t working there.

Ah, we had that Phantom River wine box this week, very nice too!

clearly the picker was too thick to realise one is not in the salad vegetables section.

Their handheld device tells them suggestions to sub. Personally, as I use courgette in salad, I don't think that's the worst sub ever.

My colleagues got a watermelon as a sub for looroll.

I think the pickers do just get bored!

When we finalised our ASDA click & collect order on Thursday a particular item was out of stock; we swapped it for the suggested alternative. Went to collect yesterday and they had substituted it back to the original item.

4 tubs of jellied eels. I don't eat seafood at all.

Eel is not seafood :)

My last Sainbury's order I got a spare pack of apples (as in, I didn't order any so they were all 'spare') and one of chicory, it was only the chicory that made me realise I had stuff I hadn't ordered in there. I gave the apples to a neighbour because I already had some - I quite like chicory so that was OK.

It’s probably apocryphal, but the funniest one of these I’ve ever heard was the woman who had ordered tampons and was both disappointed and delighted to find that they had been substituted by paracetamol and a big bar of Dairy Milk.

@hemuli It’s possible to be both vulnerable and a piss head on the Internet, you know.

How would you know someone’s reasons for using online delivery? And who are you to judge?

There was a long running thread on MSE about substitutions (probably still going!), and that was started by a person who received a Twix instead of tampons.

It could be worse OP, I ordered a bottle of white through Tesco's and they didn't substitute it WITH ANYTHING AT ALL. Furious!!

@VanGoghsDog whatever they are I don't eat them!

I work in a supermarket and nothing you write here will make any difference to how I view the crap you write here...and yes when we process the orders we do hope they go to vulnerable old people, not to piss heads on the internet.

@hemuli Why don't you tell your employer about how you view the customers who pay your wages, eh? And fuck off with the royal 'we'. You don't speak for anyone except your judgey little self. I bet the others are ashamed of you.

Just before the shortage of anti bac hand wash etc, I ordered 4 small bottles of antic bac hand gel to keep in my handbags/car.
ASDA subbed it for 4 large anti bac hand washes...2 weeks later you couldn't buy that anywhere. I reckon the ASDA picker that day was a mumsnetter and knew what was coming!

I ordered watermelon.... Got a box of Tampax Pearl tampons!!

Pissed myself laughing!! 😂😂

Whattodo
Shame they didn’t sub with Tena Lady then 😂
In the early days of online shopping my friend ordered 7 bananas but didn’t realise she’d ticked the Kgs box instead of items. 7kgs is a lot of bananas I can tell you.

I don't believe these either. The hand held machines the pickers use suggest the sub because the pickers don't have time to look for alternatives.

Tesco substituted a trifle for a raspberry turnover this week. I hate trifle.
And also a towel for dishcloths, I suppose I can cut up the towel so not entirely useless.the rest of the subs were fine, in my favour even.
I

@Judashascomeintosomemoney

😂😂😂😂😂😂

Orders are prioritised for vulnerable customers. If you weren’t allowed to make an order you wouldn’t be able to. Seeing as I haven’t been offered a refund on my delivery pass I’ll keep using it thanks @hemuli

we do hope they go to vulnerable old people, not to piss heads on the internet

You sound lovely. Not.

ODFOD

On the reverse of this I've had some epically good subs. Twice I've ordered a 500g meat joint for a sunday lunch only to have it subbed for a 2kg joint costing 4 x as much. I cut them both up and froze them and had free meat for months.

Our order this week had no bread, apparently there were no alternatives to thick white bread.....

Ocado subbed a specifically labelled gluten free pie for a non gluten free pie one last week. Normally with subs at the minute I’ve been accepting them and giving to the food bank. But the food bank won’t take a fresh pie. No way am I paying £4 for something I can’t eat. You’d think the algorithm would think someone ordering something labelled as gluten free probably can’t eat the gluten one.

Had a click and collect at Tesco today for the first time. The person in front of me was told when she had her order wheeled to her that there were subs. I had no such information given to me so thought I was ok. Got home to find they’ve subbed honeydew melon for a watermelon. Not the worst sub I guess but I hate watermelons. The chickens think it’s their birthday!

We're shielding and disabled here meaning supermarkets are out of the question at the moment. Had a Tesco delivery (and wasn't able to get another slot for a fortnight) so ordered 4 loaves of bread and got none. I can't believe there was no substitute.
Same delivery got a large chicken we hadn't ordered or payed for couldn't send it back as it had come into the house. Had two lovely meals out of that one.
Pizza is always a good one for us I get ds a gluten free pepperoni pizza it weighs slightly more than a margarita when they sub it they send two margaritas.

Eel is not seafood

Please explain, they swim in the sea, or is 'jellied eel' not actually eel in a 'mock duck' style.

OP, maybe they're trying to tell you something. Have you been ordering too much wine recently? Might they think you need to cut down .

I was subbed a bag of quinoa - I wanted a bag of stir fry veg. Yes, you guessed it. Bloody Ocado!