To be unimpressed with this substitution

[Corrag]

I know these are difficult times but FFS Sainsburys! If I order a box of wine and it's not available, surely you should sub it for another box? Or perhaps 3 bottles so it's a similar amount. Not a single 18.7cl bottle. It's neither use nor ornament!

I do click and collect with Asda and find that the list of things I don’t accept subs for increases every week. Yesterday I got three large bags of spinach instead of broccoli. We don’t eat spinach.

@swampytiggaa I'm sorry, I shouldn't blame the pickers. Was just grumpy at the thought of a thimble full of wine to last me until my next delivery. I'm very grateful to all the supermarket workers.

@ReadilyAvailable a lot of supermarkets were giving free Easter eggs with delivery and click and collect because they hadn’t been selling them due to lockdown. So it might have been a present from the shop 🙂

@Corrag that’s ok 🙂 I spend a lot of time muttering ffs at my machine when it’s giving me stupid suggestions 😂😂

Wanted Hamster Bedding and got Razors.. Asda is great

You do realise that drinking wine will lower your immunity? And that the orders are meant for vulnerable customers...

See I love ordering online for this reason, because I already order the cheapest stuff in the hopes it's not available and I get something fancy.

Did a Waitrose order the other week (had a £20 voucher from Xmas) and ordered Waitrose essential everything. Was not disappointed with my substitutes haul.

Definately not made up!!

@hemuli I just knew that you, or one of your ilk, would be along shortly. Do fuck off.

I once got a 23rd December Sainsbury's delivery. Had everything I ordered, plus a bag containing a small packet of lemon pancakes, and 4 tubs of jellied eels. I don't eat seafood at all. Driver long gone, late evening, wasn't sure what to do. I just remember the reply from my mum: "darling, just bin the jellied eels"

White chocolate substituted with 70% dark chocolate. Yeuch.

When I was pregnant and couldn't drive so it was hard to get a lot of the bigger baby essentials I ordered a baby bath. As in, the actual plastic bath you put the baby inside.

It was substituted for a bottle of baby bubble bath...which wasn't much good without a bath for it to go in.

@eatdessertfirst I got your oranges, I order garlic got oranges. All my dinners were a bit citrusy that week.

This entire thread is "working class item was substituted for middle class one. Horrors!" Classic mumsnet!

Trivial.

I feel your pain OP, Asda just subbed scones for a pack of malt loaf!! Soooo disappointed as we also ordered raspberry jam and clotted cream which did come! And I don't have any flour to make my own. Malt loaf with jam and clotted cream is just a big fat no

@Skybooks

My son (who chose the oranges!) has now made it a running joke in our house. He's all like 'would you like some garlic for a snack?" to his sister. Its so ridiculous its funny. I get they have to stick to set substitutes but I don't believe for one millisecond that there was no other citrus fruit in the store at that point.

I was once handed two carriers full of fags and whisky ... I can still picture DHs face as I ran up the drive to return them to the delivery driver

hemuli

I didn't see where the OP declared her medical history alongside the medical history of everyone else in her household.

I don't think the effects of wine on the immune system.are relevant either. The emotional effects of sniping at people on the internet probably damages both your and their immune system, but we're still doing that.

@hemuli I work in a supermarket. My husband works in another one. I’m still having my shopping delivered when I can get a slot. Same as I have for the past 15 years 🙂

@swampytiggaa Maybe it was s present. They should probably have made that clear on the print out - not least so they could get the credit for being nice to us.

I ordered 2x 600g packs of own brand cheddar and received 200g of a fancy cheese. The worst part was being charged the same price.

6 pack of Buxton Fizzy in place of SAN Pellegrino...Ocado. I mean Really!!?

Said in Margot Leadbetter voice

I've had my supermarket shopping delivered pretty much since the service became available and early on we got some really stupid substitutions but they seem to have got a lot better in recent years. One of the more irritating ones was when I got a pack of newborn nappies instead of the size 5 I had ordered.The driver was very apologetic when I answered the door with the nappy wearer in my arms.
I've also been sent dairy ice cream instead of dairy free. That strikes me as a bit stupid as I would think that most people who are buying dairy free stuff are either doing so for ethical reasons or, like us, because of allergies. Either way, they aren't likely to decide that a tub of regular Ben & Jerry's will do this week.
Though the thing that I find worse is no substitution when it is an absolutely key part of your meal plan. On more than one occasion I have had the entirety of a roast dinner delivered, bar the meat, and found myself thinking "Oh come on. You had absolutely NO chicken in the shop? Not some individual chicken breasts or a frozen chicken. Really? Or maybe a piece of beef or lamb? A nut roast even? Just ANYTHING to be the centre piece of Sunday lunch would be nice!" It always seems to be when guests are coming too.
I presume it is because there are algorithms driving the selection of individual substitutions but which are not sophisticated to look at what else is on the order and choose accordingly. I suspect a human exercising a bit of common sense would have looked at my order and thought " Looks like there's the stuff for a big family roast dinner in there. We are out of fresh chickens. What other roasting meat have we got? Its probably going to be better than nothing and they can always reject it if they don't want it". But the computer presumably only provides a certain number of possible swaps and if none of them are in stock then you get nothing. I would have thought the technology exists to look at what else is in your order, and if you are a regular customer, at previous orders and make an (artificially) intelligent guess at what you need and would accept. I am sure it will come.

Last week I ordered 3 x carrot and lentil soup and 3 x vegetable soup and asda subbed my carrot and lentil with vegetable soup and my vegetable soup for carrot and lentil? Just why?