To be royally effed off at Tesco delivery driver

[SoddingTesco]

Managed to get a slot for delivery as am officially shielding. Tesco driver turns up so I put out a big plastic box he can decant my bags into and go to the porch window to let him know he can put the bags in there.

Says he can’t. Says my order has high value items and I have to come to the door.

Fine, whatever. I open the door and stand back, explain I’m shielding as I’m classed as vulnerable.

Just laughs and asks if I want the stuff in the box.... no, I just put it out there for a laugh obviously.

Then he decides my peppers might get squashed so leans in and puts them by my feet. He goes on to explain my substitutions and goes to hand me the paperwork. We both just stand there for a bit before I take it off him. He sees this as an opportunity to hand me more bags and unpacked items even though I’ve just bloody told him I’m shielding! My plan was to bring the untouched box into the porch and leave it there but he ended up handing me half my shopping, a receipt and a bloody leaflet about shopping with Tesco.

No gloves, no mask, nothing.

I’m a bit highly strung today as I have recently lost someone close so just want to know if IABU and need to chill out or whether I should complain?

Can’t believe people are saying YABU.

They obviously don’t understand what being in the shielded category means.

Wait ! purpleartichoke you tip the delivery people? Does everyone do that? I didn't know it was a thing.

Tip supermarket delivery people! What fresh hell is this? No wonder my orders are just dumped on doorstep!

Sorry for your loss OP Take care.

There would be no point in tipping supermarket delivery people as you are likely to get a different one each week. Some of mine had been delivering to me for years but i only see them now and again. I do thank them and tell them to be careful and stay safe. Its not their fault if there are substitutions or missing items. They didnt pick the order. I imagine they get a lot of abuse at present and are glad of a kind word.

I do give my regular parcel delivery people a bottle of vodka at Christmas.

I signed up just so I could respond to this. You are definitely not being unreasonable. I can’t believe over half of the people on here think it’s ok for a delivery driver to come within 2m of a person classed as vulnerable and at risk of dying if she contracts the virus. This is really serious and all you people who think that’s ok are ridiculous. This is why the virus is continuing to spread.
Are any of you aware that people can be “asymptomatic spreaders”? I.e have no symptoms of the virus but can pass it on to others....

I suggest you educate yourselves.

It all sounds a bit dramatic, tbh. You not thinking straight is not his fault.

It's easy enough for us to say "oh, you should have been more forceful and not taken the paperwork etc" but it's very hard to suddenly have to change the habits of a lifetime and be "rude" to people.

If someone offers you paperwork, the natural reaction is to take it!

They are trying to make excuses for the fact that we have the second highest deathrate in the world for Covid and the second highest even going by size of population. It's not positive though they are trying to say it is!😡

Sorry wrong thread!

You are over reacting. Just take the stuff. Put it down inside. Then wash your hands.

Drivers hav a hard enough job as it is ,theres delivery notes section on order or note left on door , high value items in order so driver was just doin his job

I wish the last few posters actually bothered their arses to RTFT! 🙄

@MintyMabel

“MintyMabel

@Nekoness

Bending over, towards her feet, for seconds. It is unclear why OP wouldn't have moved backwards at that point. She made a big noise about being handed stuff. Washing hands is also a large part of the guidelines and one of the main things we can do to stop the spread. How convenient you missed that out of your cut and paste.

He handed her bags. It is unclear why she took them.

Why wasn't she wearing a mask if she didn't want to be breathed on for seconds?

Or, don't open the door, talk to him from an upstairs window. If you are that concerned that you risk death by interacting in a very minor way with a delivery driver, and he isn't following your instructions, you tell him to leave. No amount of groceries (or high value items hmm) is worth death surely?

She is "officially" shielding (because it's important we know it is "official", apparently) and a tesco driver didn't follow her instructions. Not exactly something to lose sleep over if she isn't actually doing much to protect herself.”

I conveniently left out washing her hands because if helps fuck all if you breathe in a droplet carrying the virus. You sound about as bright as Trump suggesting she next disinfect the inside of her nose with some soap or bleach. Or maybe she should shine a torchlight up her nose.

Why are you victim blaming the OP? She was following a set of clear guidelines Tesco publish themselves on their website and expected the Tesco employee to be doing the same. Yeah, totally her fault for not being able to predict the guy would be an asshat and totally her fault she opened her door when he refused to deliver her groceries unless she did...

If only she could come make snappy comebacks in RL like you can on the internet. Fucksake, the more you try to justify your ignorance on the subjects, the worse you make yourself look.

Distinct lack of compassion - a new symptom of lockdown or to be expected from some posters? Another really quite disgusting thread and it just keeps on going.

When delivery people knock on my door i shout from my bedroom window to leave it on the door step. Most do but one guy wouldn't. I told him I'd been tested positive for C-19 and did he really want me to open the door to him. Funnily enough he left it on the doorstep.

Why are you victim blaming the OP?

Oh FFS, she isn’t a victim. She wasn’t attacked. A person got a little closer than she was comfortable with and instead of taking a step back she stayed where she was. The guy didn’t come at her with a knife, he handed he a bag of shopping. Easiest thing in the world to take a step backwards and ask him to put it down. No snappy come backs required, just what a person does when they are actually afraid. Instead she took the shopping then came inside and ranted on the internet about this highly dangerous individual.

i feel like there are people here who are just salty that they don’t get priority delivery slots, because their lives aren’t at risk in the same way as those in the shielding group.

nobody is staying indoors and not seeing other humans for funsies. i’m in the shielded group. asda have given me a free delivery pass until october, with a weekly recurring slot, no minimum spend and no delivery charge.

i’m very happy with this, because both the NHS directly and my GP have written to advise me that i am at a very high risk of developing complications of covid-19 because my health is utterly fucked.

life wasn’t easy before coronavirus but at least i could see other people. tomorrow marks day 45 indoors. if i catch corona and require ventilation, i will die. would that sit well with you aged 47? because it doesn’t with me.

so yes, i get delivery slots. yes, i have put a note on my account to say i’m shielding and to please leave groceries on the doorstep in bags and i will bring them in. asda know i’m shielding anyway, since they were the ones to set up my priority pass.

the vitriol and sheer unpleasantness on this thread is revolting. i hope all you posters who’ve knocked lumps out of a grieving woman feel good about yourselves. i hope none of you have to live under the shadows firstly, of being in poor health and secondly, of this poor health turning a virus into a potential death sentence.

shameful.

@aWeaponCalledtheWord I agree I have reported this thread to MN who seem to think "AIBU generally asks for opinions, so this sort of post doesn't break talk guidelines." I think MN needs new guidelines!

I see both sides to this. The driver doesn’t want to risk an “items not received claim” if he left the high value items unattended. Blame the idiots who make fraudulent claims, or those who have stolen unattended shopping for this, things being missed or a grocery delivery being stolen from outside your house should be such a rarity that supermarkets can take the risk, but evidently not.

I understand your concerns too, for what it’s worth it’s highly unlikely that this encounter would have given you covid, particularly if the driver wasn’t coughing or spluttering. It’s the droplets from coughs/sneezes that you should be worried about, a brief conversation shouldn’t pose a risk. The risk from the paperwork and bag handles should be negligible too, particularly if you’re washing your hands frequently.

Perhaps it would make you feel better to wear gloves/mask the next time you accept an order? And perhaps email the company, not to complain but to ask for clarity on their policies. If you only ordered one high value item, there was no need for them to hand you half of your shopping.

i feel like there are people here who are just salty that they don’t get priority delivery slots, because their lives aren’t at risk in the same way as those in the shielding group.

Yup. I imagine some of them are also the ones that complain that someone in a wheelchair shouldn’t have more right, than mummy with a pram, to the disabled spot on the bus.

Some seriously horrible people replying to the op in a completely unacceptable way. A few weeks ago the board was full of people baying for blood if anyone so much as blinked within a mile of a vulnerable, shielding person. Now they’re being “dramatic”.

Ok then.

YANBU, I'm on your side all the way, from what I have read, the driver was being thoughtless of your needs.
It sounds like you've made your position very clear and he's chosen to ignore you. Please don't get me wrong, I'm not having a go at the driver, he sounded like a happy chappie, just a bit thoughtless!! 😉 🚚 👍.
I am sorry to hear of your loss, and sending you a big virtual hug! 💜💜💜
I don't feel that you were being hyper (highly strung!) with him, you're obviously stressed and frightened by this virus, and being vulnerable too is an added worry for you .
I'd definitely give Tesco's a call, although I'm not sure about a complaint as I doubt that would do much good! I think maybe explain what happened and tell them your situation . I believe that a bit of education is needed here, I'd suggest that to customer support, and finally, maybe give his name (if you know it) so he can be more informed on what to do for vulnerable people when delivering goods.
I wish you all luck for the future, and stay safe 💚

My Tesco delivery person knocks on my door and walks away I open the door to let him know I know he’s there I shut the door and he leaves my shopping on my door step and than knocks again to let me know he’s done Than walks away again I than open the door to thank him Leaves my receipt in the bags

When people deliver to me I see them coming on my CCTV so I am ready to control the interaction before they even walk up the path.

I say "Hello can you please leave it on XXX" and indicate a folding trolly that Ive already placed outside and which I can easily move to my kitchen door for a big food delivery after he has gone. The distance is sufficient to be safe but close enough for the driver to tell me if there are any substitutions or missing items. He can leave the paperwork with the shopping. When the items are placed I thank him and tell him to take care. When he gets to the end of the path I bring the shopping in.

Job done.