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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be royally effed off at Tesco delivery driver

351 replies

SoddingTesco · 28/04/2020 21:10

Managed to get a slot for delivery as am officially shielding. Tesco driver turns up so I put out a big plastic box he can decant my bags into and go to the porch window to let him know he can put the bags in there.

Says he can’t. Says my order has high value items and I have to come to the door.

Fine, whatever. I open the door and stand back, explain I’m shielding as I’m classed as vulnerable.

Just laughs and asks if I want the stuff in the box.... no, I just put it out there for a laugh obviously.

Then he decides my peppers might get squashed so leans in and puts them by my feet. He goes on to explain my substitutions and goes to hand me the paperwork. We both just stand there for a bit before I take it off him. He sees this as an opportunity to hand me more bags and unpacked items even though I’ve just bloody told him I’m shielding! My plan was to bring the untouched box into the porch and leave it there but he ended up handing me half my shopping, a receipt and a bloody leaflet about shopping with Tesco.

No gloves, no mask, nothing.

I’m a bit highly strung today as I have recently lost someone close so just want to know if IABU and need to chill out or whether I should complain?

OP posts:
Peppafrig · 29/04/2020 12:26

I really think as this is the OP first contact with anyone from outside her house in 6 weeks she has built this up to some massive event in head. To go and create an account to just post this. Or to name change for this post is so OTT . I'm not saying he may have came closer to her that 2m or maybe he didn't and it's all been dramatised .

Glowcat · 29/04/2020 12:28

It’s a ridiculous pile on over something that everyone should know about because we’re UNDER BLOODY LOCKDOWN. There are posters everywhere about staying 2 meters away from people. There are even helpful illustrations.

purplegirl13 · 29/04/2020 12:31

I am also shielding and I think you are being unreasonable - be grateful you are able to get a grocery delivery.

Tuffties · 29/04/2020 12:34

I hate the thought process that just because you can get a delivery slot you should be grateful. No, he was in the wrong and it should be fed back so he can receive training and guidance on how to safely do it.

T0tallyFuckedUpFamily · 29/04/2020 12:36

A delivery driver who behaves like that is a potential Typhoid Mary.

This! ^

Has it occurred to those of you saying that he’s putting his health at risk, that by his stupid behaviour, he’s also putting all those he comes into contact with, at risk. If the OP had COVID-19 and he caught by breaking the distancing advice, then he could infect dozens of people on his route. He’s a twat,

Glowcat · 29/04/2020 12:36

If you’re still reading this OP, I’m very sorry for your loss Thanks

I hope you have some RL support. If you post in chat for support rather than on AIBU you’ll find fewer knee jerk —fuckwit— responses.

PenelopePitstopping · 29/04/2020 12:39

@SoddingTesco Do you live alone? If this is your first delivery since you began shielding, how have you managed for food till now?

Are you going out or do you have family or friends delivering your food- or do you have a very big freezer?

I have managed a delivery almost weekly for some time and have been impressed with all the drivers.

They are wearing gloves- more to protect them than me because they will be handling loads of orders with the same gloves and ringing doorbells.

I just wave out of the window, or call out to them when they are 20 ft away in the driveway.

I think you were unlucky with this driver, but you did compound his behaviour by accepting it.

A swift' Please stand back and do not come close to me' would have done the job.

If you have been out to shop over the last 4 weeks or are living in your house with others, you are far more likely to be at risk from that, compared with a very brief encounter on your doorstep.

As long as he didn't cough or sneeze on you, the risk is small if you wash your hands and remove and bin all plastic packaging from your shopping, wearing gloves, (or leave plastic wrapped food in quarantine for 3 days.)

PenelopePitstopping · 29/04/2020 12:41

If the OP had COVID-19 and he caught by breaking the distancing advice, then he could infect dozens of people on his route. He’s a twat

If you have Covid you are supposed to put that on your order form.

If the OP has not been out for 6 weeks then it's unlikely she had.

He presumably would know she was self isolating as Tesco order form asks for that info.

AryaStarkWolf · 29/04/2020 12:43

Of course you are not being unreasonable, it's not hard to just put everything in the boxes like you asked, he sounds like a dickhead

Aridane · 29/04/2020 12:44

Had Tesco delivery once, delivery driver didn’t wear gloves

Why should he be wearing gloves?

Aridane · 29/04/2020 12:46

Says he can’t. Says my order has high value items and I have to come to the door.

What were the high value items?

wednesday32 · 29/04/2020 12:47

next time explain clearly how you want the delivery to go. It sounds like he was just trying to do his job thoroughly, ensuring your food didn't get squashed. If he delivers to 20 people and each person is requiring a different style of receiving their goods he cannot know unless they say x

Peppafrig · 29/04/2020 12:48

@Aridane the op said it was £30 of razor blades .

midnightstar66 · 29/04/2020 12:48

He was BU but yo should have just repeated for him to put thing in the box rather than take things from his hands. YWNBU to complain but perhaps next time you need to just refuse any attempts as have happened

Aridane · 29/04/2020 12:49

I agree I should have been more forceful, I just feel completely out of sorts after losing someone close literally two days ago to Covid-19 so was feeling a bit spaced out by it all. I guess next time I’ll know to stand my ground a little better.

Flowers
outtathelefteyei · 29/04/2020 12:55

@SoddingTesco Total prick, I've shouted from the porch and they just dump in the driveway and go as requested, and I've ordered high value items like bottles of champagne (all got our ways of coping :D) in these orders...

I managed to get a Tesco slot for my parents and apparently the chap was even in protective gear himself and called from the van after he had dropped them on the porch to let them know and avoid contact.

Your delivery driver was a prick and sounds like one of those "it is all ridiculous" libertarian twats who we're doing all this cabin fever, anxiety inducing, don't burden the NHS ~champagne drinking~ work for.

Sorry that you had to go through that. I would definitely complain, for others too as he'll be doing that to all his deliveries. Hope you are OK x

MuthaFunka61 · 29/04/2020 12:56

I had an Amazon delivery similar to this including the laughing. I contacted Amazon via the web chat and it was immediately escalated to a manager who was grateful for the information.
I'm suggesting you do the same @SoddingTesco

I was waiting for results of lung function tests at the time.

LunaLula83 · 29/04/2020 13:11

You are being a drama queen

CottonHeadedNinyMuggins · 29/04/2020 13:30

I'm shielding too. It is on our official letter that we are not supposed to have face to face contact for 12 weeks - hell they had to even put on that we can open a window for fresh air but that's pretty much it.

You are not being unreasonable, especially whilst grieving - I'm so sorry to hear that and hope you are doing well.

We've had three deliveries since this all kicked off (not including Amazon)

2 dropped at the doorstep - one kept going back to his van to get bags whilst I brought the others in and the other stayed at my front gate whilst i brought it in. The final was dropped at my doorstep in carriers but in the crates (mostly) so i had to unpack the crates (and then lift the empty ones out the way to get to the stuff underneath) still whilst he kept (mostly) back. To be fair this was the first so it was new to everyone!

NaturalBornWoman · 29/04/2020 13:35

@LunaLula83 how helpful. What a thoughtful and useful contribution, I hope you enjoyed making it.

Minesacider · 29/04/2020 13:36

I don't think YABU at all. It wouldn't have been difficult for him to just listen to what you asked him to do.

I've done a Teaco Click and Colect and the guy was great. He took my name, asked me to stay in the car while he unloaded the crates, told me only to touch the bags, then stood well back while I put the bags into my car. There was no acceptable reason for him handing you things when you had told him you were shielding.

T0tallyFuckedUpFamily · 29/04/2020 14:27

If you have Covid you are supposed to put that on your order form.

People have caught from just one interaction with another person. Let’s put it another way, if this selfish prick is a carrier, he is putting dozens of people at risk, by his behaviour.

VeganCow · 29/04/2020 15:03

I've had 2 deliveries from Morrisons (the only one that has regular slots a week away) and both were great. Yesterdays rang me on the way and I told him no need to knock and to just leave it on the doorstep and he did.

Keepdistance · 29/04/2020 15:08

I think our asda delivery guy got too close a few weeks ago. I did say to stop there but he continued (not native english speaker so may not have got exactly what i meant)
We got ill with a nasty cough within 5 days.
Then on click and collect tesco handed dp the receipt.
So yes i think they need more training.
This time we had it dropped on the driveway. Much better all round. No risk to the driver or us.

As if we didnt catch from asda delivery we were probably contagious with something ourselves (though we havent been out)

NoMoreDickheads · 29/04/2020 15:25

YANBU they should do better than this, every package I've had anywhere or anything has beem delivered in a careful way- you'dve thought a supermarket would be even more careful.