EasyJet

[Rainandclouds]

Has anyone been able to get hold of them? My flight (internal uk one) was understandably cancelled and they have offered for me to change the flight or have a refund. I would like a refund but can’t seem to do this on the app or the website, I have emailed and sent a message by twitter and tried calling (I am sure my bill is now more than the flight!) but guessing they might not answer the phone at all now? Should I change my flight to later date and ask for a refund when things quiet down?

@HigherFinish, thanks to your advice got refund this morning after emailing the CEO/Head of Customer Service. Took a few days to get an email back and a few more days before refund appeared. But couldn't get through on phones at all. Thanks so much.

grumpymummy72
What email address did you use please?
Mine keep bouncing back.
We should be in Euro Disney now.

Use these

[email protected]
[email protected]

I emailed them thanks to a PP and had a reply and a refund with a few days

@Cassimin what did you do about your Disney booking? We should have been there last week

Yeah! I got my refund today ❤️

So sorry to hijack the thread but I have changed an internal UK flight (meant to be going next week) to July but could I just get a refund now? I've changed it and it hadn't been cancelled so I assume not?

Great to hear about all these refunds coming in!

Have just tried emailing the two people noted above for a refund (we should be in Sicily at the moment).... fingers crossed that it will work for us and many thanks for providing those emails....!

heidbuttsupper
I hadn’t booked park tickets, was going to get them there.
My accommodation was booked on booking.com so cancelled that for free.
Had a hoppa booked, cancelled it but have heard nothing regarding refund from them either. ☹️

orangina
Did your emails go through?
Mine keep bouncing back saying no email address recognised???

Is it worth trying these emails?