I'm in the middle of organising a funeral and a close member of the family is unable to come to the funeral or visit the funeral home. They have asked for a photograph of the deceased to be taken in the chapel of rest as they are sad about not being able to go to the chapel and say their goodbyes.
Is this a normal request? I don't know whether to agree or not but don't want to be mean.
If it's not normal, should I agree anyway?