Effing John Lewis!!!

[CallmeAngelina]

DH ordered me a surprise present from John Lewis.
It was just delivered - wrapped in thin plastic, visible for the whole world to see. No box. WHY??????
Surprise ruined!!

A bit annoying but I couldn't let it ruin my day.

If this is the biggest issue you have, you should be counting your blessings really.

Doesn’t a clear package make it even more of a thief magnet than a boxed delivery. Risk of theft as well as damage/surprise killing.

Watchingthemoon, if you had RTFT you would know that I didn't let it ruin my day and that it sure as hell isn't my biggest problem in life at the moment.

What was it btw?

I’ve ordered most of my stuff from John Lewis and everything was in unnecessarily large brown cardboard boxes so I think you were just unfortunate. I like surprises too so understand why you were a bit pissed off.

Consider yourself lucky that your surprise was from John Lewis and not Ann Summers!

I love John Lewis; great staff, customer service and guarantees on products. Perhaps DH should have ordered to his work or an alternative address instead of having you signing for your own "surprise" in the first place?

But it would already be inside her house? I mean, JL, when they deliver, they take a picture of your front door. They take your name. I had issues once because he wouldn't leave it with my neighbour. Eventually he took pictures of the delivery inside my neighbours flat. They are very thorough.

I didn't have to sign for it. I saw a delivery man in my porch carrying a large item that he was about to dump on the floor.
As I have said, many times, there would have been no issue if the item had been in a box, as most parcel deliveries usually are.
For the record, dh can't have deliveries to his workplace.

Get a life.

What was the item?

There’s a world of difference between posting items which are unlikely to need protection in transit like a teddy bear/ cushion/ bag/ coat/ book etc unboxed and in a bag to posting items such as a kettle/ lamp/ clock/ mug etc which are obviously likely to be damaged. These items would usually come in a box, although even in a box there’s no guarantee it wouldn’t give away what was inside as often the product name and photo would be printed on the box.

If your worry of damage to the item is reasonable and not just your hyperbole then you’re not unreasonable to think a bag wasn’t adequate packaging, although you are still unreasonable to think the packaging should have concealed what the item was as even with boxes that’s not always the case.

Think along the lines of a stylish but functional large ornament. Easily dented/scratched.

?

"And surely a box is more environmentally friendly than plastic poly bags anyway?"

I assume at this time of year they will leave a lot of things in 'safe places' so need waterproof packing rather than boxes.

Of course shops should put things in boxes for delivery, not just cellophane. And of course, adults are allowed surprises and to be disappointed if surprise is given away too early in such a way,

@cohle

It's December, for goodness' sake. The vast majority of parcels delivered at the moment will be Christmas presents for someone in the household. You shouldn't need to tick a "gift packaging" box, which I would presume is for something to be gift-wrapped, which was not necessary.

I do my Christmas shopping in November, and buy gifts all year round. I don’t expect retailers to second guess why I’m buying a gift

Shopped with Amazon since 2001 and never had anything delivered in see through plastic.

I’ve had plenty delivered in see through plastic.

a chance for people to virtue signal

Or, people feel differently about different things. What is so virtuous about not caring about surprises?

I have never seen this in hundreds of online orders placed!
Standard in the hundreds of online orders I’ve placed.

@mintymable yes I shop online and yes I’ve had numerous items in clear packaging. JL last week in fact.
And yes this notion that heavens to Betsy it’s Christmas!! All retailers must know any purchase is likely to be xmas presents and dispatch gift with content concealed

Are you sure it wasn't swapped out by the delivery company? I've NEVER in my years of loyal shopping with John Lewis has anything simply wrapped up in plastic. Mine have alwaya been boxed. Even cheap little £20 toys.
I bet someone's opened it along the way and removed the outer packaging.

If my life depended on guessing what is a stylish yet functional large ornament was, I couldn't do it.

An ashtray? Big ole ashtray for the fag ends of a life spoiled by John Lewis

@Idea I bought a scarf from JL last week,it was packaged in a clear bag.visible.clear
It’s a huge (and daft) conspiracy theory that delivery company opened a package removed the tab-dah its a surprise packaging to leave only visible packaging. After removing original opaque packaging the perpetrator then repackaged the item in a clear bag,with delivery note and address in tact..to be safely delivered

I await the inevitable well it’s a conspiracy to you...but....reply from someone who’ll report this very thing happened to them

Right. Apologies all. Dripfeed alert.
Just heard dh relaying this tale to someone and it turns out it wasn't even in polythene wrapping (I only saw it through patterned glass). It was just the actual item. No covering at all.

The item,no bubble wrap,or cellophane bag. Nadda?
How did the Courier know where to deliver?where was the address label?