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AIBU?

To find these retail practices annoying

338 replies

Mistlewoeandwhine · 03/12/2019 15:54

  1. Having to pay 10% service charge added to the bill (with no pre mention of the fact) in Yo Sushi - which is expensive enough for what it is anyway. I only noticed when I read it on the receipt afterwards. I always tip waiting staff 10% anyway but I give it in cash to the actual server so I know they get it. If Yo Sushi want to pay their staff higher wages, they can do it themselves.

  2. Lush - I know some people hate it but I don’t. I like their products but I can assure you that I buy FAR LESS when some stranger is standing beside me, disturbing my rare moments of peace and making me smell stuff I’ve no interest in.
    Stop it Lush!
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Autumntoowet · 03/12/2019 15:55

  1. lush
    Stained my bath pink
    And if I need help I will ask for it thank you.
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justanotherlemontree · 03/12/2019 15:56

Having to pay 10% service charge added to the bill (with no pre mention of the fact)

You don't actually have to, they just make it look as if you do!

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rosewils · 03/12/2019 15:56

When the cashier gives you your change as coins on top of notes or receipt so bloody awkward and annoying.

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Namechangeforthiscancershit · 03/12/2019 15:57

When they want to email your receipt to you and it was only a £2 pair of socks in the first place...

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Mistlewoeandwhine · 03/12/2019 16:00

Yes the email receipt thing is annoying.

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Ticklemeelmo · 03/12/2019 16:00

When they ask if you found everything you were looking for as you pay Confused

surely 9/10 times people are just browsing, and if you haven't found what you're looking for then you'd leave the shop without buying anything.

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Mistlewoeandwhine · 03/12/2019 16:01

Also I was in a long queue in Yo Sushi and by the time I’d realised, I would have had to queue up all over again to argue about a tip which I would have given voluntarily but I still object to the method. Surely it must be illegal?

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Berrylove · 03/12/2019 16:02

There was a store assistant in our lush that literally wouldn’t leave me alone, I did the usual oh I’m just looking thanks, for her to say oh but have you tried this? Come with me! Trekking me about the store showing me various products for a good 15 minutes. I actually bought something just so she would shut up and I could leave. If only I’d have had the backbone... smh

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Spied · 03/12/2019 16:02

  1. Body Shop (all branches) following me around like I'm a shoplifter.
    I often leave and spend my money elsewhere. Am going to stop going in.
  2. Savers- trying to sell me the latest 'Ted Baker' or 'Beyonce' crap at the tills. Just no.
    I've come in for paracetamol.
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chocolatesaltyballs22 · 03/12/2019 16:02

I also hate what I call the 'till tat upsell', eg in Clinton's when you go in for a birthday card and they ask if you want a pen/charity band/stamps with that? I'd have fucking asked for said piece of tat if I'd wanted it! Petrol stations also do this.

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Mistlewoeandwhine · 03/12/2019 16:03

Oh and counters so covered in stuff, there isn’t a place to set my bag so that I can get my purse out to pay, without knocking over an avalanche of small items. I find all that very stressful.

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Thedonkeyhouse · 03/12/2019 16:03

Mine at the moment is being asked to buy something else so that the original thing I was going to buy is part of a deal and is therefore cheaper - even though I don't want or need the additional thing.

I'm trying to reduce my consumption of stuff generally and also declutter my house. The last thing I want is unnecessary items cluttering up the place.

I had an almost argument with a sales assistant a few weeks back who insisted that I take advantage of the deal - even though there wasn't a single thing in the range of additional items that I wanted, could use or could even pass on to someone else.

It just encourages waste.

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Ginfordinner · 03/12/2019 16:03

I have never had 10% added on to a Yo Sushi bill. Is this a recent thing?

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Mistlewoeandwhine · 03/12/2019 16:05

The invasive Lush lady sprayed some perfume on my child asked them if they thought it was lovely. “Ugh no!“ replies child, making a sick noise 😁

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Mistlewoeandwhine · 03/12/2019 16:06

Ginfordinner, I don’t know if it is recent as I rarely go there. It was in the Trafford Centre.

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TheReluctantCountess · 03/12/2019 16:08

I like Lush, but I’ve been avoiding it because I can’t stand the intrusive sales assistants.
I hate it when cashiers ask you what you’ve been doing, what you’re doing next etc. I don’t want a conversation.

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flouncyfanny · 03/12/2019 16:22

This reply has been deleted

Message withdrawn at poster's request.

itstootsmcgee · 03/12/2019 16:28

Superdrug and their point card shite.

For the third time NO I DONT WANT YOU TO FIND MY ACCOUNT AND ADD THE POINTS, I JUST WANT TO PAY FOR MY THINGS AND LEAVE.

It might not be a bother for you but I fucking hate shopping at the best of times and have just stood in the queue for a ridiculous amount of time whilst you've done the same for people before me.

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jenthelibrarian · 03/12/2019 16:38

WH Smiths and all the crap piled up at the counter and the useless vouchers they try to hand you.
I avoid the place like the plague and if I really have to go in there I use the self checkout so I can just buy my stuff and get a receipt.

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MerchantOfVenom · 03/12/2019 16:49

Incessant bothering while you're wandering around. It makes me leave the store empty-handed.

Up-selling at the till. One store here is so bad for it, that if I had more balls I'd just say upfront, before they even launch in, that I'm only interested in what I, personally, have brought up to the till, and no, I don't need a water bottle, reusable shopping bag, to make a donation to xxx charity / your bottom line.

To sign up to your loyalty programme.

To engage in meaningless chat about how my day's going, and what my plans are for the remainder of it. It's completely insincere, and you don't give a shit. There are better ways of pleasantly passing our 90 seconds together than by asking me inane shit about my day.

I know these directives come from on high, and that it's the poor minions who have to carry it all out, but that makes it even worse.

The people actually forced to endure it - sales people and customers - hate it!

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SallyLovesCheese · 03/12/2019 16:53

Boots and their constant No. 7 vouchers. I very one every time at the till, regardless if the fact I didn't ask for it, have never used one and actually never bought a No. 7 item in my life. I always leave them at the till.

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Rosepetals30 · 03/12/2019 16:56

Haven’t been to lush in 2 years due to their over fondness
They see my hair and I’m like a red rag to a bull

Someone mentioned Savers and their bloody perfumes on offer hahahaha that is annoying

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Sparklingbrook · 03/12/2019 16:56

The pens at Clintons that they sell at the till are the best pens ever, but I found that out because I was aked if I wanted to buy one.

I don't mind an email receipt-less paper is a good thing IMO. although a lot of stores now ask if you want a receipt at all.

i feel so sorry for the cashiers at B&M and Savers having to ask everyone if they want something at the till, knowing they most likely don't.

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Dustarr73 · 03/12/2019 16:59

Oh and counters so covered in stuff, there isn’t a place to set my bag so that I can get my purse out to pay, without knocking over an avalanche of small items. I find all that very stressful.

^^^This.And also,asking for a bag,not h=getting a bag and the stuff just piles up.And then you get in everyone elses way.

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Youvegotafriendinme · 03/12/2019 17:02

I work in retail and thankfully we don’t have to sell anything at the till or take details. We do have to approach you if possible but once we’ve asked if you need help and you say no, we leave you alone.
I personally don’t speak to people about ‘how much shopping left/you been shopping long or just got here etc’ as I hate it done to me.

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