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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Was I wrong to ask for Costa points?

147 replies

Alldaygraze · 23/09/2019 15:19

I was in the queue in Costa yesterday and the person in front of me ordered a lot of things for about 6 people, it came to around £40. The man serving asked if she had a points card/app and she said no. I couldn’t help myself doing this and have never done this before!!! Shock
I asked “would you mind if I used my Costa card for your transaction as it’s a lot of points?” She looked at me like I’d asked for her firstborn, then looked at the barista open mouthed and then at her purse carrying on paying.

I said “Sorry I shouldn’t have asked I do apologise if I’ve annoyed you” and she just did a weird passive aggressive smile, raised her eyebrows and shook her head. It’s actually really hard to describe what she did without her saying any words but I got the impression she was very taken aback, embarrassed and offended.

She went to her table with her family or whoever they were and I ordered my drink and walked out. No one said anything but on the way out I passed their table and her and (I presume) I DH stared at me with daggers.

Ok help- I feel awful now and not sure if this is just not the done thing but like I said it was spontaneous and I didn’t want those points to go to ‘waste’ if you know what I mean? Prepared to get my arse handed to me!

OP posts:
ElizaDee · 23/09/2019 15:39

Ywnbu. She was imo.

LuxuryWoman2018 · 23/09/2019 15:40

A lovely man in boots once was buying a lot of perfume, hundreds of pounds worth as colleague/staff gifts and the lady behind the counter asked him if I could swipe my card, he said ‘sure’ I got so many points I was thrilled. I don’t think I’d ever ask though.

InsertFunnyUsername · 23/09/2019 15:41

Strange reaction from her. I dont have any of the loyalty cards and have been asked for my clubcard points before, Didnt think anything of it.

I wouldn't bother asking again though OP as you can see some people are weird about this tight

SconeofDestiny · 23/09/2019 15:42

OP, don't give it another thought. She was just being a bit uptight.
I was in a supermarket queue recently and the shopper in front asked if I had a points card and then told the cashier to give me her points.
Random acts of Kindness makes the world a nicer place.
Your coffee customer obviously hasn't learnt that one yet. Wink

NewPapaGuinea · 23/09/2019 15:43

If I didn’t want the points I’d gladly let someone else benefit.

user1474894224 · 23/09/2019 15:43

You could have my points.....but then we would probably have had a chat in the queue anyway first as it's nice to talk.

InsertFunnyUsername · 23/09/2019 15:44

Reminds me of the time when a man came up to me and my DD in Burger King and gave us a booklet type thing with loads of deals. I didnt end up paying a penny towards my meal and was well chuffed GrinBlush Passed it on to the next customer. Tis nice to be nice.

Seren10 · 23/09/2019 15:45

That's so strange, my response would have been "no, of course, go ahead!"... sometimes people are very uptight!

Don't give it a second's more thought OP!

KitKat1985 · 23/09/2019 15:45

I'm sort of on the fence here. On the one hand it wouldn't have massively bothered me if you had asked me, but I guess it was a tad cheeky.

NKFell · 23/09/2019 15:45

Oh YANBU at all! I do the same and equally if I don't have mine and I see someone behind me already has theirs out I always ask if they want them.

loobyloo1234 · 23/09/2019 15:46

I'd have given them to you OP. Weird reaction from her. If she's not using them ... whats the big deal

Benefitofthedoubt · 23/09/2019 15:46

Like asking a stranger for one of their chips.

😁

boujie · 23/09/2019 15:46

I think I would have found it a bit odd, but I wouldn't have been offended. I think it would just have felt slightly invasive. But it was hardly a crime, and I don't think you should worry about it too much.

Alldaygraze · 23/09/2019 15:46

Thank you for the lovely replies 😊 They’ve helped a lot as I’ve been dwelling on this which is silly I know, but I’ve felt extremely CF-ish which I’d hate to come across as!

Aww @LuxuryWoman2018 how nice is that! Bet you were thrilled with all those points.
It’s nice to give someone else that feeling, I will keep offering to do it for others and will accept if someone asks but I won’t ask again as the feelings I got afterwards are just not worth it Blush

OP posts:
ChicCroissant · 23/09/2019 15:47

I've heard people offer before, but I've never heard anyone ask for someone's points! I would be a bit taken aback if someone did that to me, yes but I have tons of loyalty cards so it's an unlikely scenario

SpuriouserAndSpuriouser · 23/09/2019 15:47

I’m an antisocial git and I’d have let you have my points. I agree with LadyGrey1013 that she might have misunderstood what you were asking, her reaction seems totally OTT.

RezCowgirl · 23/09/2019 15:47

I would have given them to you. I often ask if the person behind wants to collect my points. I don't particularly like my data being collected but I don't mind if my transaction provides a few anomalies to their data being collected.

MediocreOmens · 23/09/2019 15:48

I would probably have been a bit surprised but that would have quickly diminished to be replaced with me thinking kudos to you! I would have happily let you have them after my initial surprise. The looks she gave you were ridiculous, it's not as if she was missing out in any way.

verticality · 23/09/2019 15:49

I think her reaction to your request was OTT and rude. And weird.

I am always delighted if I can give points or school vouchers or whatever to someone else in the queue. It feels like a little bit of sunshine you can spread at no cost whatsoever. Only a really sick person would mind that!

itbemay · 23/09/2019 15:49

she sounds rude. if i am in a shop and don't have the loyalty card I always offer them to the person behind me! Some people are odd!

justheretostalk · 23/09/2019 15:52

I would have given them to you too.

Haworthia · 23/09/2019 15:52

I’d gladly let someone have points I didn’t want to collect! I worked in Sainsbury’s many moons ago and didn’t bat an eyelid when people offered their unwanted points to the person behind them.

The woman was entitled to be offended, I suppose (and it was an overreaction IMO) but your apology was totally adequate.

FrenchJunebug · 23/09/2019 15:53

Very grabby of you OP.

ClaraThePigeon · 23/09/2019 15:53

I think that it's extremely cheeky to ask though I'm happy to offer points if I won't use them, but asking is very different.

Littlecaf · 23/09/2019 15:54

If I haven’t got my loyalty card on me (for whatever, Tescos/Costa/John Lewis) etc I always ask the server if they’d like them! Not often do they accept! I think it’s fine, it’s not like they are theirs, they are the companies and your getting something free from a corporate entity. Little wins against the ‘man’ so to speak.

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