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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

How do you come to terms with being screwed out of £60,000?!!

255 replies

greatbritishknee · 21/08/2019 20:06

I have posted about this before under a different user name - just in case anyone recognises the story - things have progressed further now though.

I am genuinely looking for any wise words that might help me see this whole situation in a more positive light or just help me navigate a way forward.

We had an extension built earlier this year - and I know that to own a house and be doing an extension already makes me someone who has been incredibly lucky in the general lottery of life.

We borrowed 50K from the bank which was the max we could (on top of our mortgage) according to our salaries so there is no possibility of borrowing more for a long time.

Throughout the build the relationship with the builder broke down completely as he got furious with us for ever questioning or complaining about anything. At the end of of the build he sent us a final invoice but we sent back a snagging list and also the requirement for the final building control inspection (having found out he had not organised any of the interval inspections with building control in spite of telling us he had both verbally and it was in his contract to do so).

He went mad at us and started making threats if we don't pay him all the money and has carried out some of these threats including contacting my place of work and telling them I am mentally unstable and have post natal depression and am aggressive and volatile (our second child was born prematurely during the build and we also have a just turned 2 year old), he contacted social services and told them the same, that we were a risk to our children and my husband is abusive. He contacted the GMC and told them I was not safe to see patients (I am a doctor). He has threatened to contact my husband employers with similar and also my Dad's. He has threatened to send bailiffs round. He has told us he wants us to lose everything including our home. Just for the record there is absolutely no basis to any of his assertions about our character.

It was hell. Eventually we got the police involved and the harassment side of things has now stopped. Nothing has come of any of his accusations as they are all baseless but it was a terrifying time - never knowing what his next move might be.

Now he has backed off but cut a long story short it turns out he did a terrible job of the build - to the extent that it will have to be knocked down and re-built. No part of it complies with building regs not least the foundations are not deep enough. He told us he was getting building control in but he wasn't. Quotes for the re-build are coming in at £60,000 plus but we won't be able to afford to this for a long time - this means we are tied to the house and the area until we can which was not our plan.

I know we will eventually cobble the money together through a few years of hard saving and contributions from family and we are incredibly lucky to be in the position to do that. But I can't get my head round all the other things we could have done with that money - not least for our children. I can't believe how hard he went after us - and me in particular - having recently given birth - and all along he had completely screwed the whole thing up. We will have to change the way we live for the next few years to save the money.

The reason I am posting today is because we finally found out for sure there is no point in pursuing him for the money - he is personally liable but doesn't seem to have any assets - so we would win in court but never actually get the money.

Can anyone help me frame this in a more positive light? I know I am so fortunate in SO many ways - I just need to get my head around this so I can move on. Anyone got any stories of having been though similar and come out the other side?

OP posts:
Turquoise123 · 22/08/2019 17:46

This - He should have professional indemnity insurance or something. Think about contacting professional bodies ...

keffie12 · 22/08/2019 17:47

It sounds like it needs to be on one of these for the tv programme Cowboy Builders as that what he is.

I am not surprised you are upset and scared. You can talk to trading standards as they maybe able to prosecute.

He will have form for this. You wont be the first or the last. That is no comfort I know

Northernlassie1974 · 22/08/2019 17:52

Omg this sounds horrendous! Echoing so e other people, I couldn't just let it lay. He may already have a CCJ but surely there has to be legal repercussions for him if he has a history and continues to rip people off? Also, as others have said, he will continue to rip people off, id be doing everything I could to make sure everyone knows who he is, what he's done to try to stop him doing it again.

That all said, understand that under the circumstances, you may feel not keen to go through all that especially as he's so obviously bullying.

You may not want to go public but somethibg like rogue traders on the television could be helpful here, this is appalling and he obviously has done similar before. You may even get some offers to rebuild it for cheaper off of the back of it.

X

Jaxhog · 22/08/2019 17:59

There is a special place in hell for b**ds like him. I'd also suggest going the CCJ route, if only for the satisfaction of it restricting his ability to rip someone else off.

It's not much consolation, but at least he didn't destroy your house too.

KatieHack · 22/08/2019 18:00

This reply has been deleted

Message withdrawn at poster's request.

Jaxhog · 22/08/2019 18:01

He should have professional indemnity insurance or something. Think about contacting professional bodies ...

I wondered about this too, but suspect he's just the sort who wouldn't bother with anything like this.

PositiveVibez · 22/08/2019 18:07

My union wouldn't help with this as not work related

Apols if someone has already mentioned this as not rtft (don't shoot me!), but there should be some sort of legal team attached to your union who offer free legal services to their members for non work-related issues.

Not many members are aware of this side of the benefits they receive, but they help with all kinds of personal legal issues. The union I am in would definitely offer free advice for this.

AnTeallach · 22/08/2019 18:16

I'm appalled by your experience OP and those of so many other pp's. Heartfelt sympathies to all of you. A close family member gutted and modernised his large house and chose his builder from three, all recommended by his architect. The one he went for was particularly recommended. Turned out they were in cahoots and the quality of the build was so poor, that most of the work failed building regs and had to be redone. The family member had to pay for all of that (hugely expensive - well into 6 figures), plus additional rent until the house was habitable enough for his family to move back. Restitution works continued for years.
He got legal costs paid from his home insurance policy and took the builder to arbitration. Although he didn't have to pay the final tranche of money owed, he didn't get any compensation from the builder, who was by then operating under a different, but similar company name. He also went after the architect's indemnity insurance and got some, but by no means all of his money back. All this took years and a huge amount of effort on his part. Thankfully he's been able to draw a line under the experience and is now enjoying his home.
How is it possible that so many rogue traders and conmen are still out there and that the law makes it so difficult to stop them? Best of luck to all of you trying to move on from these awful experiences.

ButtonMoonLoon · 22/08/2019 18:20

Do you have legal cover included with your home insurance?
That should cover this!

greatbritishknee · 22/08/2019 18:26

Thank again all - I've been reading replies with interest. Just to those who are questioning the £60,000.

The quotes coming in to demolish and rebuild are £60,000 - £64,000 so far. We owed him some money still so yes that would be taken off but when you add the solicitors and surveyor's fees (which we'd be entitled to add on as all a result of him messing up) it comes in just shy of £60,000. It would probably seem unfair to him as its more than we paid him but that's what we'd be suing him for if we thought we'd get any more out of him (as per our solicitor btw).

However it's all immaterial as we can't do it.

A few other things that keep coming up - getting the BMA to help is a definite non starter.

He has personal liability insurance but not indemnity sadly.

OP posts:
SiberianCake · 22/08/2019 18:27

Book a trip to Vegas. See a bunch of shows, have a good time. Take £10 with you to gamble that you won't mind losing.

After you have gambled that £10 away, convince yourself that you have actually gambled away your house in a drunken mistake.

Now feel relieved that you still have it and you only gambled away the £60k instead.

A trip to Vegas might help your mental health if you can do this.

The guy is evil btw.

LewScroose · 22/08/2019 18:29

Definitely go for a CCJ - I work in insurance and he will have to declare this for ALL of them (car, house etc). Loads of companies will either decline his business or put their premiums up. Small things but better than nothing

lilybetsy · 22/08/2019 18:35

I do feel for you. If it helps at all a few years ago I was screwed out of about £80,000 by my ‘partner’. I almost lost my house. I’m also a Dr and I struggled to understand how I could have been so stupid.

I have let the anger go now, 3 years later .. in a lifetime of good earnings it is not the most important thing. You and your loved ones ( and mine) have their health and your future ... that’s what matters and it’s something no money can buy. It will take time for your anger and
Bitterness to settle, but settle it will .

Best wishes
Lily

Fwaltz · 22/08/2019 18:35

Did you have much equity in the house before you did the work? And would it be possible to simply demolish the extension and the back wall in place (or did you move kitchens and bathrooms too?)? I’m just wondering whether it would be a possibility to try and do a minimal, (but safe and building regs compliant), reversion that won’t cost tens of thousands of pounds and then flog the place so you can move on?
It won’t get you your money back, but at least it won’t cost loads more, and you won’t have the insult of looking at it every day.
Sorry it happened - it’s pants.

LakieLady · 22/08/2019 18:38

How is it possible that so many rogue traders and conmen are still out there and that the law makes it so difficult to stop them?

Because there's no mandatory register of general builders and no formal registration scheme. When you get someone to put in a new boiler, you can check if they're Gas Safe registered. If they're not, you know not to touch them with a bargepole.

There's no equivalent for cowboy general builders. I really think there ought to be, but I suppose the best you can do is ask for references from previous clients.

My builder BIL always offers references when he gives quotes, and at completion he asks his customers if they'd be prepared to be approached by other prosepctive customers. Mostly they say yes. He never advertises and gets all his work by word of mouth, which I suppose is a recommendation in itself.

And MN would love him - he always hires a portaloo so he doesn't have to use clients' toilets!

I'd sue the arse off him, go to Watchdog, local press and every other damn thing I could think of. But then I'm a vindictive cow!

JaneEB · 22/08/2019 18:41

Have you checked your household insurance to see if you have legal insurance attached to it?

greatbritishknee · 22/08/2019 18:42

I spoke to a previous client... apparently - now of course I think it was probably all bollocks. He said he didn't have any written references because he felt they could have been written by anyone! I thought at the time it was weird but argghhh honestly - how stupid was I?!!

OP posts:
31RueCambon · 22/08/2019 18:42

Wow, that is awful.

YOu poor thing.

yabloooo · 22/08/2019 18:44

OP getting your friend to look at it sounds great. I suggested the structural engineer as I assumed the main issue was structure, and a SE would be likely to focus just on what needs to be done, and are less like to make a drama out of it. Though it may be that no drama has been made of it, impossible to know. Work in construction can be subjective, not all professionals will agree with one another. Can you be more specific about what the problems were, other than the foundations which you have already mentioned? Only if you feel like it though - it sounds as though your friend will be a great help!

Prof indemnity is held by design professionals - architects, engineers etc. Many contractors won't carry it, if they don't have inhouse design expertise. I imagine most smallish builders wouldn't carry it.

patq1967 · 22/08/2019 18:53

have you thought about the media route , local press, national press eg Metro ,the sun , national tv like BBC TV rogue traders ect chances are they would be interested , they could door step him and harass him, you will most probably not get your money back but at least you may stop some one else being fleeced and make his life crap for a week or two ,,,,,.as the say it would be karma

StarWanderer · 22/08/2019 18:54

We had similar problems with a large extension too. Our builder lied about so many things! Many issues were pointed out to us by the plumber (who the builder 'employed' and had fallen out with by refusing to pay him) and we ended up in county court. It was a horrid 18 months-putting things right, getting building regs sign off, getting evidence for court, builder said some really nasty things about us which were so obviously untrue but still hurtful, and it was just not at all how we envisaged our new family home life to be!
Anyways, we very easily 'won' the case and got some money back, but the main part for me was when the judge asked if builder was proud of his work to which he said 'no I'm not'. That was the closure I needed and many other local tradespeople heard all about it and have since given him a very wide birth!
Do whatever you need to do to get closure. Good luck.

HedgehogsRock · 22/08/2019 19:12

Really sorry, I don't have time to read all of the replies but I would be very tempted to check with the tax office if your payments have been declared. You have the bank account details to provide to them too. He might even be claiming benefits.

What a horror story, it's a disgrace that so many scumbuckets like him get away with wreaking havoc and causing so much distress and financial worries. Flowers Wine

Windmillwhirl · 22/08/2019 19:15

Are you sure there is no way it can be salvaged at least in part? I'd be getting more opinions, personally.

caringcarer · 22/08/2019 19:21

I would still drag him to court. It will make you feel better. Once you have won case in court if he does get any money you can.claim it.

Passthecherrycoke · 22/08/2019 19:24

It’s not just dragging him to court. It will cost OP a fortune in legal fees, you don’t chuck good money after bad just to try and find some kind of satisfaction in bureaucracy. Not to add, the potential for him to turn nasty again

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