I work in a secondary school in a Pastoral/safeguarding role. My school is large and has a very diverse population, with a catchment area that covers some very affluent areas and some really deprived areas. The majority of my time is taken up by a handful of students from one of the more deprived areas. These students are extremely challenging and disruptive, but also vulnerable.
When I think about our most challenging students (the ones who are repeatedly isolated or subject to fixed term exclusions due to persistent poor behaviour) they are, without exception, kids who are living in very difficult circumstances and this of course has on impact on their behaviour. Their teachers may not be aware (I'm not allowed to tell them due to confidentiality) that they are living with or have experienced extreme poverty, parental mental health issues or substance misuse, domestic abuse, sexual trauma, some have a parent in prison, some are young carers, some are outright neglected or abused while others live in what professionals often describe as "chaotic" households. When they come to school they bring all these issues with them and they know what's waiting for them when they get home, and we wonder why they keep 'acting out'?
These kids will be known to social services, but their thresholds are now so high due to cuts that few actually receive ongoing support. Youth offending services in our area don't have the staff or resources to do preventative work anymore so they can't help these kids until they are actually in the criminal justice system. The local youth centre, which used to do some fantastic work with our most disaffected students, has had to cut its hours and staff. Family Support Workers are as rare as hen's teeth, now only involved in the most extreme of cases where they used to be considered 'early intervention' and are now very limited in the length of time they can work with a family.
Basically all the services who used to support our most complex, vulnerable students and their parents are on their knees. So as a school we are left to try to pick up the pieces. We don't want to isolate kids. We don't want to exclude them. We want to help them and we try our best. But we can't change the home environment.