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how many people get amazon prime by mistake

131 replies

LittleBookofCalm · 22/10/2018 07:09

it is wicked how easy it is to sign up.
and how hard it is to cancel!

OP posts:

Juells · 22/10/2018 09:48

The only things I buy from Amazon are kindle downloads, so Prime is absolutely no use to me.


TellMeItsNotTrue · 22/10/2018 09:48

@Satsumaeater your DH can add you to his you know, so you'll only be paying once between you but both accounts get the benefits, you don't need to share an account.

My parents are linked on mine as I'm paying for it anyway and it feels like better value for money with more people using it


Amummyatlast · 22/10/2018 09:57

I’ve accidentally done it a few times, but have never had any problems cancelling. We’ve got it right now in fact and DD is watching as many Paw Patrol series as she can before the free trial runs out. But I certainly didn’t intend to sign up to the free trial, and got confused at the checkout point. And I’m fairly tech savvy.


Gottagetmoving · 22/10/2018 10:04

Accidentally joined twice.
Got free deliveries and then cancelled.


folduptheocean · 22/10/2018 10:09

I had it for 6 months without realising Shock


Lovemusic33 · 22/10/2018 10:12

I did the free month but ended up staying. It is easy to cancel.

I use amazon a lot so it’s worth it for the free delivery and I watch films. If I want to cancel it I know how too.


Alexandra2018 · 22/10/2018 10:18

I know afew people who have had it and not even realised till the funds left their account for the year! It's too easy to sign up for this it's unfair


WatchingFromTheWings · 22/10/2018 10:25

DH signed up by accident and didn't realise until the took the annual subscription for the second year! We find it money well spent and we both order a lot.....probably on average twice a week. More in the lead up to Christmas.

The tv package includes gets used by us too.


WhiteDust · 22/10/2018 10:25

i really wished there was an option to look for items that are Not prime, as they were few and far between.

Anyone can buy the 'prime' items you see when you search OP!
You don't have to join prime to buy them!! Grin

If you are a prime member AND signed into your account, a VERY small number of extra items appear on the list for prime customers eyes only. They are hidden if you haven't signed into a prime account.


Lougle · 22/10/2018 10:25

I realised that somehow I had been signed up to Audible for several months. I hadn't ever borrowed an audible book, or signed up for a free trial. I phoned customer services and they were brilliant. They said it can be glitch on the system, and they could see that I'd never used it, so they refunded me 6 month's worth of subscriptions.


Doyoumind · 22/10/2018 10:36

I've had Prime for ages but I do understand how people sign up unwittingly. I really don't understand how you can not realise you're paying for it or have it though.

Customer services are usually great. If you ever find them unhelpful just call again and complain about the previous call and it's likely they will sort everything for you.


IHopeYouStepOnALegoPiece · 22/10/2018 10:53

i have cancelled my subscription today but i really wished there was an option to look for items that Are Not prime, as they were few and far between

Er, anyone can buy the things marked just means you don’t pay delivery regardless of the price as it’s included in your prime account...if you don’t have prime then you can still buy it you just pay delivery if under £20 Confused😂😂


LittleBookofCalm · 22/10/2018 10:55

no, I was trying not to have anything to do with prime, considering i had inadvertently signed up for it!
got there in the end

OP posts:

Satsumaeater · 22/10/2018 11:02

@Satsumaeater your DH can add you to his you know, so you'll only be paying once between you but both accounts get the benefits, you don't need to share an account.

Yes but we'd be able to see what the other is buying, which we don't want to do because of birthdays and Christmas. We looked at it and weren't keen. I just get him to order something if I need it really quickly but I find the free postage option is usually fast enough.


MyDcAreMarvel · 22/10/2018 11:09

Prime is less than half the price of Netflix plus free next day delivery. Why wouldn’t you want it?


twoshedsjackson · 22/10/2018 11:14

I was manouvered into signing up by mistake, only realised when was charged for a month of services I had not used, managed to extricate myself, and have now cut down on all use of Amazon considerably, for fear of being caught again! I have heard anecdotally that it is dawning on Amazon that this not-quite-inertia-selling is bad PR, but they are such a mammoth corporation they probably don't care much.


Cronesquerness · 22/10/2018 11:17

Everyone adult in my family, but we all got refunded.


PhilODox · 22/10/2018 11:30

My extremely tech-savvy and web-wary DH fell for prime... cancelled very easily though.

It's ocado smart pass I'm stuck on... always think it's not worth it, then need to place an order last minute grrr.


TellMeItsNotTrue · 22/10/2018 14:44

@Satsumaeater I definitely can't see what my parents have ordered?


Thelastredwinegum · 22/10/2018 15:02

Not really a month's notice, I didn't explain it well. When you cancel, it looks as if you're still a Prime member, I think. But if you use any of the Prime perks over the next 30 days, you're assumed to want to continue as a Prime member.

That's not what the T&C of Prime says...
*To cancel a free trial, click Cancel free trial or Do not continue, on the left-hand side of the page.

Note: If you select Do not continue for your free trial, you'll receive benefits until your free trial period ends. Then your membership will cancel, and your payment card won't be charged. *


QuestionableMouse · 22/10/2018 15:06

@rabbitmat I've just cancelled Audible today. Took me less than two minutes.

Iirc the kids tablet comes with the subscription as standard and it tells you on the page.


KC225 · 22/10/2018 15:33

SnipsnipMrBurgess I am the person TOLD BY AMAZON CUSTOMER services that if you hover the cursor over the offer it can sign you up, even if you don't click. If you read my post prosperly, I am in a European country which does not have Amazon. Prime is useless to me in terms of streaming and deliveries so I did NOT sign up for a free trial. I got no messages saying I had signed up, no notification that I was about to be charged and as I have previously stated, nor was it on my recent orders or purchases.

If you actively sign up for a free trial and forget to cancel then you are to blame, it's the chance you take. But if you don't know that you have been signed up, it is poor practice. For all the people saying it is easy to cancel, its not the point. People are being signed up for a service in an underhand way.

Calling people technologically inept and saying you shouldn't be on the internet if you can't cancel prime is really grown up, or Amazon customer services perhaps?


Aridane · 22/10/2018 15:47

Prime is less than half the price of Netflix plus free next day delivery. Why wouldn’t you want it?

Because Amazon delivery is free anyway when you order carefully and there is nothing on Prime that you cannot get free online


ravenmum · 22/10/2018 16:36

Prime is less than half the price of Netflix plus free next day delivery. Why wouldn’t you want it?
Because I already have it in Germany, and don't need it in the UK or France just for the few odd presents for relatives. :)

The on-demand video services on Prime are free online?


CheddarIsNotTheOnlyCheese · 22/10/2018 16:58

I love Prime. I've just signed up with the Open University so am entitled to free prime for 6 months and then 3.99 a month after that. However a while back Amazon did an offer where if you spend £50 You get £10 off. I tried to use it but couldn't find qualifying items that I would use. Hmm
Still love getting my basics like loo roll washing up liquid hand wash delivered. Also my favourite l'oreal telescopic mascara is available to subscribe to and I get a fresh one for £4 every 3 months.
Oh and ds received a kindle fire from Tesco. When it broke down they sent a new one free of charge even though it was 9 months old.

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