Tawdrylocalbrouhaha · 22/10/2018 07:43
I've done it. I didn't find it hard to cancel, but I don't think that makes the trickery ok.
They are relying on the fact that people won't notice, or won't bother to sort it out, or are desperately confused by computers (I have relatives who fall into this category). I really disapprove of the tactics.
Laiste · 22/10/2018 07:56
Been using amazon for about 100 years and never done it by accident. Maybe it's easier to make the mistake using a phone though? I'm always on a laptop with a bloody great screen.
At the mo i'm doing the free trial for a month thing. I've done it twice before. Was wary the first time but in fact they're always good about telling you you're about to go into 'not free anymore' time and it's a couple of clicks on a link to cancel.
Satsumaeater · 22/10/2018 07:59
It is really easy to sign up by mistake. I had managed to avoid it for years but finally fell into one of their newer traps a few weeks ago. It really isn't that clear, you really have to be on your guard.
However, as people have said it is really easy to cancel. And I did get the benefit of it for a month. DH has it but we don't want to share an account.
gamerwidow · 22/10/2018 08:00
I don’t understand how people sign up by accident though. It says when you click on it that you’ll be charged after a month unless you cancel it. Obviously it happens because other people have done it but that’s on you for not paying attention. It’s not hidden, I didn’t have to search for the billing information. I’m not sure what else they could do to signpost the fact it’s chargable?
GoldilocksAndTheThreePears · 22/10/2018 08:06
I was bought a year Prime as a gift a while ago, sadly couldn't use it as it was bought by a Canadian friend and couldn't be added to a UK account. The frustrating thing was it didn't just tell me that, using the code opened a .com account linked to my .co.uk but separate, only able to use on .com products and the Prime didn't count for overseas so essentially useless. It all makes sense but they don't tell you any of this, buying the gift, applying the code, nothing to tell you it won't work on other Amazon countries. The gifter eventually got the money back as for some reason you can buy gifted Prime there but there is no similar thing here at all, so they couldn't even open a .co.uk account in order to send the gift.
I've had Prime for a coupel fo years now but next month I stop it, they've ended the Twitch integration so pretty much everything I want it for is gone. I'll miss the delivery but it doesn't offer enough fro the money now.
Natsku · 22/10/2018 08:09
I got tricked into the free trial - ordering something and one box was clearly click here to start free trial and get free delivery and then the box below it was the same thing but not clear. I could not see any box to click to not start the trial. Really pissed me off.
Cancelling was easy though, I used the free trial until the day it ran out and then cancelled it (though the free trial wasn't much use to me except for watching a couple of films as don't get prime delivery in Finland)
KioreWahine · 22/10/2018 08:14
I got caught out and didn't realise I had it. It autorenewed for a couple of years before I noticed. I'd had no emails from them and they only contacted me when my bank card expired!
They did refund the 79 quid when I asked as I clearly hadn't ever used it. Bloody bandits.
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