Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

... to say that 'Lush' are an amazing shop?

213 replies

SupplychainNpton · 15/09/2018 20:18

This morning, my DP took my DDs shopping for my birthday gifts.
The smallest is 6, and LOVES Lush. She insisted that I needed something from there so she could play around with the bath bombs.
DP apparently found a few things, and DD trotted over to look at the pretty things. She picked up a bath bomb, and inadvertently knocked the entire display over. Bath bombs rolling all over the place!

DD burst into tears, and was mortified.
The lovely assistant brought her a tissue, laughed and said it was very funny, and not to worry.
She then asked DD which was her favorite. She picked out a bubble bar. The assistant gift wrapped it, and gave it to her for free!

That was such a kind gesture, and my DD was over the moon.
Thank you Lush! Smile

OP posts:
Thread gallery
5
AndhowcouldIeverrefuse · 15/09/2018 21:40

Seems there are alot of police or policemen's wives on this thread

Actually the reasons why I don't shop at Lush are...

Their shops stink. They make me sneeze and make my eyes sore
Their products are overpriced and not particularly effective
They are very careful with how they word their blurb and cultivate a certain image that leads many people to believe that their products are natural, organic etc when they are not
Horrible misogynistic employer. They present a cool, caring image but the way they treat their staff is not far from the Sports Direct philosophy... hypocrites.
Oh and they definitely lost me at the "trans ally" campaign. The police one was badly managed and yet another desperate attempt at jumping on some, any fashionable bandwagon.

Hope those are enough reasons for a non-police-officer-wife Smile

BuntyII · 15/09/2018 21:41

I don't really want to shop at lush again not because of the spy cops thing but because they charged me £14 for a bar of soap! And because the staff harass you the minute you walk through the door and give you faux compliments.

Teensandfuture · 15/09/2018 21:46

Ye not cheap but at least they support some good causes and not just lining shareholders pockets.

Havaina · 15/09/2018 21:49

Lush’s campaign was wrong because It was unclear - it visually linked a uniformed officer to the tagline on lying. There was no explanation on the fact it was about behaviour of undercover police.

Not true, the ad shows a policeman, half in plainsclothes, half in uniform. With hashtag *SpyCops. So pretty clear the cop is undercover.

People on this thread are misinformed or deliberately obfuscating the truth.

SilverHairedCat · 15/09/2018 21:49

The ad shows a policeman, half in plainsclothes, half in uniform. That tells you the cop is undercover

No it didn't. It said no such thing. Most people - the public, not the police - interpreted it as an image of a uniformed copper on and off duty.

It was unclear until you read the website and the long article accompanying the campaign. The short article was still unclear.

I reiterate, the campaign is valid. The window display and the way it was conducted was not.

I think you'll find you're shouting into an echo chamber about the fact that the method of undercover operation adopted up to and including the relationships and fathering of children was absolutely despicable.

smallchanceofrain · 15/09/2018 21:50

I'll be in the minority but I understood the campaign about undercover policing and I found it thought provoking. I didn't find it anti-police per se. It considered the impact on individuals and it also raised questions about whether democracy can be undermined by undercover police infiltrating activist groups. Clearly people would have been happier with a campaign featuring unicorns and flowery, glittery shit but anyone can do that and Lush like to be noticed.

Bowlofbabelfish · 15/09/2018 21:52

Oh yes that'll be what Laboratory animals endure

I’m assuming you’ve never worked with lab animals? I have, when I was a cancer researcher/human development researcher. Our lab used mice, treated them to the highest standards of welfare and produced drugs and research which directly saved lives.

I don’t support useage of animals on cosmetic testing - not that much is done for anything in the UK market now anyway. Most mainstream (supermarket/boots) stuff is BUAV approved.

The UK has some of the best regulations in The world on what animals can/cannot be used for in a lab setting. Medical research using animals is, IMO, justified. Cosmetic is not because it’s not needed.

To torture a naked young woman in a shop window where kids can see it is not helping a single animal anywhere - it’s just shock value, look at me advertising. It doesn’t further any of the excellent initiatives to reduce animal use in medical labs or to prevent animal use in cosmetic production. It’s just empty shock value.

For a woman who has experienced abuse to be confronted with that on the high street is beyond unpleasant.

Havaina · 15/09/2018 21:52

Actually the reasons why I don't shop at Lush are...

Interesting I'm sure, but who actually asked you why you don't shop at Lush? Not me that's for sure Confused

FWIW, I have sensitive skin and I have only used Sanex body wash for the past 15 years at least.

Havaina · 15/09/2018 21:55

No it didn't. It said no such thing. Most people - the public, not the police - interpreted it as an image of a uniformed copper on and off duty.

Why would you link the plainsclothes/uniform image and #SpyCops hashtag with an off-duty police officer? Confused

Give over, the public isn't that stupid Grin

Bowlofbabelfish · 15/09/2018 21:56

As I said upthread, the investigation into the undercover infiltration is important. Vital, even. The police cannot be above scrutiny and there needs to be a full inquiry on what happened.

The lush campaign didn’t have any of that - it just seemed anti-police full stop. A visual campaign like that has to express the point of the campaign quickly and fairly accurately - it didn’t do that and it implied that police=corrupt with no further nuance.

It was crap campaigning. The issue itself is important and this didn’t help it.

SilverHairedCat · 15/09/2018 21:57

Is that why there was no backlash? 😂😂😂 Give over. The campaign was badly addressed, poorly marketed and then the staff were expected by HQ to deal with the fall out from the whole thing. It was pathetic.

Havaina · 15/09/2018 21:58

Clearly people would have been happier with a campaign featuring unicorns and flowery, glittery shit

This made me LOL. So true. The undercover police men's betrayed wives said the Lush campaign received more coverage ina weekend then they had managed to get in 3 years. So it did the job, and well done to them. Lush knew it was a risky move, I applaud their balls, if not their bath bombs.

Havaina · 15/09/2018 21:59

Is that why there was no backlash? 😂😂😂 Give over. The campaign was badly addressed, poorly marketed and then the staff were expected by HQ to deal with the fall out from the whole thing. It was pathetic.

What backlash? The Lush store I passed in Westfield a few weeks ago was heaving 😂

Logits · 15/09/2018 22:00

Most people - the public, not the police - interpreted it as an image of a uniformed copper on and off duty.

Do you have anything to back this claim up?

kierenthecommunity · 15/09/2018 22:00

Many of their displays included '#Spycops' 'Spycops enquiry: truth or cover up?' 'Police spies out of lives' 'Spied on for taking a stand'. That seems pretty clear to me?

The poster was huge and took up most of the window with ‘paid to lie’ emblazoned right across at eye level.

The spycops etc hashtags were on small cubes no more than a four square mainly at the back of the display or on the floor of the window at knew level. It was very misleading

No one could disagree the spycops were reprehensible and a disgrace to policing. But they were a team of 180 of which only a handful were misleading these women. And the team was disbanded in the noughties.

Why the current day 130k cops should be libelled for their actions beats the hell out of me

Teensandfuture · 15/09/2018 22:05

logits

The campaign wasn't designed for imbeciles so nonimbeciles would have understood or researched the case before getting terminally offended.
Sorry but there you go, obvious answer.

Havaina · 15/09/2018 22:05

The spycops etc hashtags were on small cubes no more than a four square mainly at the back of the display or on the floor of the window at knew level. It was very misleading

Not true. #SpyCops hashtags were very prominent.

People like Kieren and BowlofBabel who are misrepresenting the images - you do realise we can google them right? Smile

... to say that 'Lush' are an amazing shop?
Trethew · 15/09/2018 22:07

Ghastly shop
Revolting products

70isaLimitNotaTarget · 15/09/2018 22:08

I’m assuming you’ve never worked with lab animals?
Lets take an educated guess because I'm obviously so uneducated. That's a "No"

But here's what I put in a later post ....

These are shampoos and soaps . Cosmetics not essentials.
In this day and age there is no need to test.
Theres also no need to sell in China, I;m sure China can make all the soap they want , there's no need to export it and perform their compulsary tests

Cosmetics testing has no place in a civilised state .

70isaLimitNotaTarget · 15/09/2018 22:10

Anyway , this thread has gone from a nice "Aren't the staff lovely" OP to being bloody ugly.

Let;s not bother about all the good Lush do, lets just thrash them.

I'm off now .

SilverHairedCat · 15/09/2018 22:10

Do you have anything to back this claim up?

You could have a read through the several threads that were running on MN at the time. If you were here then, you'd have seen them or maybe participated in them? No idea if you did. They'll still be here somewhere.

All social media platforms had talk across them at the time, by no means were all the conversations between coppers!

Every national and most local newspapers I saw had stories in them.

I'm not the library, I'm sure people can use Google in the same way as me to find the sources. Just be sure to differentiate between the press releases by Lush and the Police Federation and objective news stories.

As for backlash, what do you call the hoohah that followed the campaign release? I'm not suggesting the company folded!

SilverHairedCat · 15/09/2018 22:14

Yes you can Google, and not all the windows were the same size so the hash tags were not as clear in all of them.

... to say that 'Lush' are an amazing shop?
Havaina · 15/09/2018 22:17

I'm sure people can use Google in the same way as me to find the sources.

Why do people who have no proof always say this? 😂

I gave a stat to a pro-Brexiteer yesterday. When she asked for proof, I gave her the relevant link. Because it wasn't made up nonsense.

As for backlash, what do you call the hoohah that followed the campaign release? I'm not suggesting the company folded!

Yes there was some anti-Lush support, led by the spokesman for the Police Federation (who, rather hilariously, is called Che) and who tried to get the ad banned.

But there was a alot of support for Lush too, from MP's, the coppers' wives, etc.

kierenthecommunity · 15/09/2018 22:19

Not true. #SpyCops hashtags were very prominent

That’s like one shop 😂 most were like this

Anyway the main reason I don’t shop there is it triggers my asthma something chronic 😂

... to say that 'Lush' are an amazing shop?
RayRayBidet · 15/09/2018 22:19

Never been inside one of their stores, the yuck smell puts me off.

Please create an account

To comment on this thread you need to create a Mumsnet account.

This thread is closed and is no longer accepting replies. Click here to start a new thread.

Swipe left for the next trending thread