** Sorry I did the annoying thing where the OP runs away. Stupidly busy days at work yesterday and today so I am definitely glad it's Friday! This might be a bit epic as I try to address the main points that have come up.
I don’t get it. Why inconvenience yourself to save them money. But then ask whether it’s ok to keep money from them?
Well it's my budget which I have to deliver on target. The cost of training and travel was budgeted for but the difference between a peak and off peak ticket was nearly £100. It wasn't too much hardship to wait a couple of hours for an off peak train and save a bit of money for work although I knew I wouldn't be back until gone 10.
Work expected to pay and has paid a reasonable rate for my travel. I wouldn't normally claim time for train/plane travel in the evening although we do claim for travel time at weekends.
I get this All.The. Time. No official policy at work, so I think it’s: delays on outbound journey, so you miss meeting? Work is inconvenienced so refund goes to them. Delays on return, you are inconvenienced, so you keep the refund.
That was my inclination and if one of my team asked me that would be the answer I would have given. Especially if expenses are incurred for traveling to meeting via an alternative route.
I wasn't given the option to have it refunded to the card I paid on, just cheque, PayPal or vouchers. If I had booked a specified service rather than an open return though the money would have be automatically refunded to the work payment card.
Virgin website describes it as both compensation and a repay so as clear as mud there www.virgintrains.co.uk/delayrepay
I checked with my manager at work today and we have no official policy but he generally agreed re it being compensation. Told me to check with the finance team. To be honest this is probably something where it falls at least partially within my remit to set/guide the setting of policy (expenses policy set by finance but i am involved quite heavily for operational reasons) that is partially why I wanted to take this very unscientific survey of what most people think is reasonable.
Im sorry if the original post was a bit flippant. I was rather tipsy and the reason for the delay probably wasn't relevant or helpful. I like the idea of donating to the Samaritans or similar and tbh if that had been an option (and I knew was my money not works) I would have done that.
I make no apologies for the oop north though!