School leavers hoodie is wrong

[Namechangedforthispost18]

We ordered a school leavers hoodie for our dd, at a cost of nearly £20.
The PTA were in charge all proceeds going to the school, we recently changed DD surname however old surnames is now a middle name.

So we asked for previous surname and new one to be on it so the kids in class would know who it was and it would have the new surname we legally have to use on too.

The front has the initials on and is correct, both surnames.

The back is completely wrong.

They've left out punctuation within her name, and it only includes her old surname.

The school are claiming it is the PTA's fault, PTA are claiming it is a data protection issue (although it was handed from 1 person to the next to another) and that they couldn't clarify names however we confirmed it via facebook and have screenshots, we are not the only one to have a child with an incorrect name on the hoodie.

The pta and school are refusing to recall the hoodies or communicate with us or update us. Yet they've updated another parent and told them the wrong name will be scraped off and the right one stuck on top (it will look shit).

AIBU to expect all hoodies to be recalled and corrected? Her friends will have the wrong name on.

Also we the leavers are wearing theirs but the children without correct named hoodies have had them taken and are left out. This is causing other kids to laugh at these pupils.
The pta member who royally f up, her child is blaming the parents for giving her mother the wrong spellings etc and is intimidating the kids.

The school arent touching the issue with a barge pole.

Do I have rights as a consumer?

No there will not be dm faces.

We've told them we want a refund and no hoodie.

Perhaps if you have a younger child next year you could organise the hoodies? That way you can be absolutely sure such a travesty of injustice can never happen again

This is primary school

Amen to this.

Tbh I can’t stand people who moan about PTA as normally they are the people who volunteer for no events ever.
As for hoodie I think you need a hobby. Perhaps volunteering for PTA?

Ours are worn instead of school jumpers for the second half of their last term so they are well used. They have the school logo embroidered on the front. Every colour of the rainbow was chosen from hot pink to sunset yellow and lime green. Last years chose mainly burgundy and navy.
I offered to organise them this year and it is quite a task to co - ordinate, ( especially as all bar 2 chose a different colour hoody). I was terrified until they actually arrived and read the proof over and over as I was worried re spelling mistakes etc.
The kids love them and as someone said upthread you'd think it was a major catastrophe if it's not clean to wear one day!

This seems a significant overreaction to a very small event. The PTA are volunteers, next time volunteer for the task and ensure it is done properly.

Can l ask what may be a silly question? We have also been told by the school the school nor the PTA are involved and the list of names were given to a parent, and it is they who ordered them! So much for data protection!!. Is this not the same list of names that would then be printed on something that would be worn for all to see?

Already said my husband and I HAVE volunteered many times between us.

End of the matter now, we are getting a refund.

And this is why so many schools struggle to get parents involved in the PTA.
Sounds like an honest mistake. Parents on the PTA volunteer their time and you are treating them like a business. Massive over reaction. Perhaps you'd like to take over as PTA chair?

Use the refund to get your own one made up

Can l ask what may be a silly question? We have also been told by the school the school nor the PTA are involved and the list of names were given to a parent, and it is they who ordered them! So much for data protection!!. Is this not the same list of names that would then be printed on something that would be worn for all to see?

Not a silly question.

Woman who did it just called

The school sent off a list to the printers of names, not the list of names the parent's gave to the school on their slips however.

The proof was sent to a parent in charge - not on pta.

She couldn't cross-check the names as school refused to give her the list, so she said it was fine. So it was not proofread.

Hoodies were printed.

School are blaming everyone but themselves.

Parent in charge is saying she couldn't proof read the proof because of data protection.

School just text me and used the same incorrect spelling of her name too, so it is wrong on their system! The fault lies with the school it seems, school who refuse to discuss the matter.

Forgot to add ours are nothing to do with PTA , a parent each year just offers to take on the task, get quotes and collect the money etc. Parents pay for the hoodies not PTA.
One badge was wrong and I just contacted the company and they sent a replacement.
Surely if a parent gave the names you made sure you told them exactly what name ( and how it was spelt) before they placed the order. It was up to you to make sure you gave them the correct details and not just assume. Hardly a data protection issue and I can't see how the proceeds were going to the school surely they were going to pay for the hoodies!!

My own daughter will be getting a school leavers hoodie shortly (by the way, we had to pay £30 so you got a good deal, £10 e tea to have name on the front so she didn’t order that).

I asked her, if they spelled your name wrong, would you want the school to recall all the hoodies to have them redone. She asked me if that were a wind up, how stupid (her words). She said it would be annoying but not the end of the world, accidents happen.

Out of the mouth of babes...

The hoodies were overmarked so a few £ went to the school.

We paid for them not PTA.

We gave correct details, school have had her name wrong on their system. They didn't use the slips for the design just printed off a list off their system.

Initials are correct as they were done after the backs were printed, using info parents gave.

It's a mess.

Doesn't matter now, we will get a refund and that is the end of it. Thankfully don't have any younger kids.

I understand that you're frustrated but it doesn't matter if it was the school or PTA.

If it was the printers that messed up then you'd have a case for compensation.

Neither the school or PTA will have funds to cover this.

It is what is it.

So your daughter was originally called (for example) Mary-Jane Forsythe, but her name has now been changed to Mary-Jane Forsythe Smith. On the front of the hoodie it says M-J.F.S. (which is what you wanted). On the back it says Mary Jane Forsythe. Is that about it?

Personally I would say, as most of the others have, that it is a huge non-problem. Mildly irritating, but that is all. My son's name was wrong on his leaver's hoodie too - but get this. I can't remember what the actual mistake was. I just have a recollection there was one. Cos it really doesn't matter that much.

Anyway - the easiest solution is to just suck it up, take the hoodie and let your child wear it to school.

The more complicated solution is to take the refund, find out where they got them printed and get your own version made with the correct names on. Perhaps you could miss out the children who are treasing your child to. That'll learn 'em. Or maybe they won't care too much about what is or isn't written on another child's hoodie.

Dear God. Some people are way to involved in their kids stuff! Get a job or a hobby. Have another baby. Holy crap.

Also, I'd advise taking a day or two to think it over. You seem really upset. Maybe tomorrow you'll see things in a different light. Don't burn bridges over this.

That is nice for you crafty.

However like I said I said that as I wrote the post, in the moment. On reflection I didn't expect that and we never asked for that.

I did say another parent expects 4 to be recalled for the same issue. That is why I thought should I ask, yes I was wrong and I see that.

YABU to demand a complete recall. As an ex teacher who has co-ordinated similar projects I can confirm the mass hysteria that, sadly, often ensues. In 15 years I have had complaints about quality of fabric and size in addition to the (very occasional indeed) odd names. Also had parents who’ve missed payment/printing deadlines on the phone in tears then sourcing their own replica versions. Never charged more than cost price. Agree with previous posters that while they do capture a moment, they are worn a few times then disregarded.

I can see why you are annoyed tbh. Its a keepsake from school and spelling a childs name wrong is pretty poor form.

In the greater scheme of world events obviously its something you will just move on from, but I know my dd would have been pretty disappointed if this had been her leavers hoodie, including if it was one of her friends names which was spelt wrong.

It is just one of those things that the school should have checked. What was the point of them asking you to check the name you wanted on it and then totally ignoring that!

You're right I was BU to think of the school would recall them on reflection I don't expect that.

I expect my daughters to be right, and us not to be told like it or lump it.

I don't usually agree with pointing out written errors but you have made a very basic mistake in your writing. This is easily done and is obviously what happened with your poor PTA volunteer. I'm just wondering if you have helped out at school to the extent of arranging something like this because you don't seem to be very ungrateful that people have given their time to arrange something for the children? I am astonished at the sense of entitlement that you are showing. And all the other OP's are right when they say nobody else will even notice the mistake. It is a Hoodie not a tattoo!

Hoodie not a tattoo 😂😂😂