"James Hayes is chronically disabled and can hardly walk, due to a degenerative spinal injury in his lower lumbar... "I struggle to walk fifty or one hundred yards with my sticks" he explains "I have to stop and lean against a lamp post as most of the time I'm unaccompanied."
The only salvation for James is his mobility scooter, which allows him to get out and about and do his shopping in big stores while sitting down. In February it became necessary for him to move into sheltered accommodation at Salix Homes Heraldic Court, off Langley Road South, but was told that he couldn't take the scooter onto the property.
He left it in a yard for six weeks and then confronted Salix... "They said 'You can bring it on the premises but you can't charge it'" James recalls "I can charge it in my flat but that's on the second floor and I can't charge it in the communal area, so I've had to take it to my carer's house."
A Home Safety Guide, issued by Salix Homes last year, brought complaints and accusations of discrimination, with guidelines stating that "Mobility scooters must not be stored in communal areas in blocks and sheltered schemes" and "We do not currently provide charging facilities for mobility scooters..."*
Instead, James has had to charge the scooter at his carer's house, which entails getting a taxi for a double journey three times a week at £6 a time... "It's costing me loads and I haven't got a lot of money" he says "But without it I wouldn't be able to get out...You've got a right to freedom of movement but mine is curtailed without it."
Now James and his advocate, Bill Smid, are further confronting Salix with Section 149 of the Equality Act 2010 which states that public bodies have a 'general duty' to 'have due regard to' a list of considerations, such as the need to advance equality of opportunity.
Indeed, James believes that Salix Homes could help its disabled tenants by looking at practical solutions. At Heraldic Court - scene of protests when Salix increased service charges recently** - there are three former bin bunkers which could be used as a mobility scooter parking and charging point... "It wouldn't need much to adapt them, put points in them and upgrade the facilities" he explains "I've put it to them but haven't had a reply."
He does have a meeting with Salix Homes on Friday, where it is hoped that common sense prevails...
"It's disappointing because I need the mobility scooter, I'm lost without it" James explains "It's been a nightmare.. "