I don't understand why my manager allows it. I'm a supervisor btw. I have name changed for very obvious reasons.
The woman is almost 19! I could slightly understand if she was 16 (although I'd still expect her to do it) it's in our policy that you can't get someone else to phone up and on the 3 occasions she has been sick (over last couple of years) it's always her mother that has phoned in, I asked my manager and he said that the DD was on a drug that makes her tired, so she couldn't get to the phone, but really? If my husband phoned in and said that, I think they'd life and tell him to put me on the phone.