To take the body lotion and soap from a £250 a night hotel? They have asked for it back!!!

[mum2sons]

DH and I spent our wedding anniversary in a v expensive boutique hotel. I took the body lotion and soap home as I usually would do (sad, but I get v excited about these things!)Yesterday we received a letter from the hotel asking for us to send the 2 items back for the future enjoyment of guests!!! Talk about humiliation! Looking forward to MNetters views

Blimey, I am surprised. I thought hotels expected you to take these.

it's there green policy

"Luxury bathroom miniatures have been replaced with refillable pump dispensers helping to reduce plastic bottles to landfill by 97%, instead one excellent product that can be used as shampoo, bath foam or shower gel, manufactured by a company which does not test on animals and has their own environmental ethics which re-endorses Strattons own position. "

their their their

Ha ha - this thread is priceless! Send the thread to teh hotel - I would!!

It is all fine and dandy boasting about being green but this hotel's schtick is that it is luxurious and welcoming, not some kind of eco-boot camp.

NB - I'm not shocked!

Why is everyone so outraged? The hotel just asked for their stuff back. Thats not a crime.

I emailed them, too.

I'm going to ring them in the afternoon.

No, not a crime but stupid and rude.

yes zippi is right

they have a policy it says refillable bottles

it does not say 'handy personalised bottles which you can take home and refill to your heart's content'

I think there is a bit of a difference between small disposable items and the hotel's pots

They're using the whole 'green' thing to embarrass and harrass their customers.

I'm getting sick of this whole use of 'green' to be rude, tight, and disgusting.

I predict a backlash soon.

Expat you have me pmsl! Go girl!

because you are making your guests feel crap and uncomfortable (mum2sons now feels like a thief!!) which is hardly conducive for return business

perhaps they don't want the likes of you back again, thieving lot

oh ffs we are all emailing to complain about a hotel with an actual green policy?

why aren't we emailing all the other ones that constantly wash unused towels and throws away hundreds of tiny little faffy bottles?

I don't believe this

If I were mum2sons I'd be humiliated enough without my online mates jumping in to email a hotel they'd never even stayed at

that looks so classy

They were plastic containers, hardly baccarat crystal!

I don't take toiletries from hotels, generally because I prefer to bring and use my own, as I have sensitive skin.

But to write a guest and demand petty items back?

That's so incredibly gauche.

the op said they were normal plastic bottles - nowt fancy.

whatever the rights and wrongs I just find it incredibly petty.

They rob you blind everytime you order a fecking bottle of wine anyway so they're not squeaky clean

email them and say it is greener for you to refill the bottles and use them for your guests than to send them back

If they really wanted to be green they'd be using glass bottles anyway.

don't most hotels say they only wash towels if you put them in the bath?

yes zippi they do

not all of them

Send it back used. Use some of teh body lotion up, and then wash your self a few times with the soap, I am assuming it is bar soap and not liquid soap. I don't have a problem with squeezy bottles being re-filled, but re-using bar soap is just bad practice

Why is everyone getting involved and emailing this hotel? Its not anyone elses place to be doing that apart from the op. Its all a bit ridiculous.