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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To take the body lotion and soap from a £250 a night hotel? They have asked for it back!!!

1000 replies

mum2sons · 05/04/2007 09:36

DH and I spent our wedding anniversary in a v expensive boutique hotel. I took the body lotion and soap home as I usually would do (sad, but I get v excited about these things!)Yesterday we received a letter from the hotel asking for us to send the 2 items back for the future enjoyment of guests!!! Talk about humiliation! Looking forward to MNetters views

OP posts:
AitchTwoOh · 06/04/2007 00:08

why thankyou... i'm a little in love with those Glasgow Girls now. especially the leaderene. i'm going to take her for a picnic in the botanics next week, i think i might wish to adopt her formally.

NadineBaggott · 06/04/2007 00:10

oh lemme see, lemme see.

the Times you say? impressive

lemme see, lemme see

mum2sons · 06/04/2007 00:11

Blimey, I go out for a few hours and look what happens!
Let me make myself clear:
The thread was NOT started to slate the hotel, it was started because I was genuinely upset and embaressed about being asked to send back one bottle of soap and one bottle of body lotion to a hotel that we spent our wedding anniversary in.
We did have a lovely time and I could not fault the hotel. If fellow MNetters wanted to e mail the hotel, that was really up to them. I did not start an email campaign!!

My total humiliation (some would say deserved) comes from receiving a letter from the hotel we had such a lovely time in asking for said soap and body lotion to be sent back "for the enjoyment of future guests". As a professional working woman and mother, this really upset me. It has caused a row between DH and it has essentially tarnished a luxury weekend away without the kids which happens for us very rarely.

So if Strattons are reading this, I really do hope you think again next time someone takes body lotion/soap that they genuinely thought came with the room. Next time just charge the platinum amex.

OP posts:
WotzsanEgg · 06/04/2007 00:14

Expat - I often wonder if some of the post like "have you ever done it on an office table" & "how to stop craked nips" were used for research by journalist here. Because sometimes things like that appear in the papers soon after.

I don't buy newspaper, full of rubbish. I read them at other peoples houses though and wonder why I have done it.

expatinscotland · 06/04/2007 00:14

Oh, Aitch, I was really impressed!

I worked in that field during my uni years, mostly because I speak Spanish and French and so I used to take oral deposistions from Central Americans and Haitians for Amnesty International.

That situation is so close to my heart!

I see those girls, and they are Scotland. They are the future. So strong. So real.

I'd love to meet them!

Sorry for hijack!

adamadamum · 06/04/2007 00:15

Hi, On the hotel website they have a "gossip column" full of comments from people who have stayed there...nuff said! I have only read about 1/4 of this thread so far, so this may have already been suggested, but if not...I wonder if anyone can post on it, unmoderated...!

AitchTwoOh · 06/04/2007 00:15

so seriously, would you have packed the soap into your case if the manager was standing beside you? if so, then a thousand sincere apologies.

as i have said countless times before, i do think this is an own goal for the hotel and they should have let you make off with your ill-gotten gains but i wouldn't personally take anything that wasn't clearly single use or sample size. unless, as nulnulcat observed, i was able to get it off the chambermaid's trolley...

Linnet · 06/04/2007 00:16

Which room did you stay in? I looked at the website and I'm curious.

Have to say though I don't like their website, I like to be able to see proper pictures of a room not subtle arty bits of rooms.

When dh's father got remarried the reception was in a very posh hotel in Mayfair, London. They paid for the room and I took the little plastic bottles of Molton Brown handwash, shamppo etc home with me. I was very impressed with it being an expensive product that poor little me couldn't afford to buy myself from a shop. I'm now wondering if FIL was charged to his credit card for these, lol

AitchTwoOh · 06/04/2007 00:17

expat, they are ALL wonderful women. i was quite giddy in their company. and only 17, the lot of them... so impressive and committed.

expatinscotland · 06/04/2007 00:17

I wonder, too, Wotz. I'm not a journalist, Wotz, as I wrote. And I don't know how British journalism works. My experience is very limited. My sister has been in the biz since she was 22 and graduated from uni.

She only just got her own column and she is 40 now.

I see how hard she works so I have some understanding.

WotzsanEgg · 06/04/2007 00:18

mum2sons I didn't see your post.

Sorry you had a letter and sorry you and DH have argued over it.

mum2sons · 06/04/2007 00:18

VeniV, I think I would be too embaressed to go back

OP posts:
expatinscotland · 06/04/2007 00:19

In your article, Aitch, that really shined through. That's what struck me. I cut it out and sent it to my sister. I hope you don't mind. It's part of how we keep in touch, she and I. I always admired her because she has a real career and not just BS ghost writing and romance like me.

She's always interested in women journalists from other places, and their style and what they're researching and writing about.

mum2sons · 06/04/2007 00:20

Maybe your FIL got a letter too Linnet and did nt like to say

OP posts:
expatinscotland · 06/04/2007 00:21

Sorry, mum. I'm sorry you feel that way. But really, the way they treated you is pretty bad.

AitchTwoOh · 06/04/2007 00:21

how fab, expat, thanks. although you are talking bollocks about the facewash.

AitchTwoOh · 06/04/2007 00:24

or should that be fadgewash?

wrt the piece, you would no doubt have some insight about what they told me that was, frankly, too painful for them to have in a newspaper. but it turned my hair white, tbh. that we should not want to clasp these children to our bosom should be a source of national shame.

fez · 06/04/2007 00:24

dh has just reminded me of this joke

NadineBaggott · 06/04/2007 00:27

I think its really unfair to talk about an article concerning Scottish girls when i can't see it

expatinscotland · 06/04/2007 00:28

It's soap, not world peace!

For real, man, as I'm apt to say!

I always say truth is stranger than fiction. And part of that is what I heard taking those depositions.

Those girls, if I can help them stay, I will. If they don't mind me bringing my daughters with me to help them, well, hey, drop me an email.

Honestly, though, mum2, those people are just straight up rude. Haven't they got better things to do than chase up soap and lotion?

AitchTwoOh · 06/04/2007 00:28

i don't think it's online, jools.

AitchTwoOh · 06/04/2007 00:30

i'll see what the leaderene says. if you have access to a dvd recorder at work you might be able to help as they have not much in the way of resources.

expatinscotland · 06/04/2007 00:30

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk guidelines.

NadineBaggott · 06/04/2007 00:32

is it?

expatinscotland · 06/04/2007 00:32

I'd be willing to travel. I have to for a British passport, it seems.

I need to go to Govan.

Heehee.

Last time I was in Glasgow, it was in Castlemilk.

I was kipping on an American pal's couch.

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