To take the body lotion and soap from a £250 a night hotel? They have asked for it back!!!

[mum2sons]

DH and I spent our wedding anniversary in a v expensive boutique hotel. I took the body lotion and soap home as I usually would do (sad, but I get v excited about these things!)Yesterday we received a letter from the hotel asking for us to send the 2 items back for the future enjoyment of guests!!! Talk about humiliation! Looking forward to MNetters views

Its fine as long as you pay for them. Taking children to the supermarket is quite stressful. Anyway I digress.....

in fact the soap and lotion dispensers in question

pmsl, m'lud.

[thud] at £250 a night not being considered expensive - thinks of own battle to fork out for a £120 B & B for two nights stay. Also trip to holiday camp for 4 days for less than the cost of one night in this place.

I think it looks like avery nice hotel that trusts people not to steal, and doesnt insult peoples intelligence by putting up signs advising what can and cant be taken.....

but the photo on the website is not necessarily the product in the room?

evidently waterford cut glass bottles with silver nob ends are not for helping yourself to

But the OP said hers are plastic! (And if posting them back only cost £2.40, they're defo not glass!)

well, they're refillable dispensers so there's every chance that they are the same ones.

okay, maybe they're plastic but have metal caps, suppose that would be more practical if the chambermaids are clumsy. it's covered with a sleeve at any rate, so that ould describe plastickiness.

describe? disguise...

Lord I didn't say it wasn't expensive - not that it matters, but I couldn't afford it myself - I said it wasn't uncommon for smart boutique hotels. ie it is not as though every other similar hotel in the country charges half the price.

And the OP and her DP were obviously OK with the price, otherwise they wouldn't have gone there, would they...

perhaps they paid extra for the horney little devils adventure?

Sending the bottles back is ok - you can't be the first for this!

and 250 a night is mid-price for a hotel, regardless of how expensive it might feel to the individual. although they actually appear to charge 150, to be fair.

here is the most expensive room

And the bottles here look rather less impressive!

I am sorry Mts, but I am home alone and bored!

honestly, they look utterly refillable to me so therefore i wouldn't take them.

They are PLASTIC! Not sodding baccarat crystal decanters. Just like the L'Occitane one I have just chucked in my recycling box from my kitchen. Worth almost nothing.
I hope the hotel think it is worth upsetting and embarrassing customers over, and preventing future business. I wouldn't.
I can only think that people who think it is stealing to take hotel toiletries never stay in hotels. It is totally normal practise. I actually called a couple of £250 a night hotels to ask about this specific point and they were both utterly baffled that anyone would ask. Of COURSE they are yours.

Aloha, i think you are fighting a losing battle

Aloha - have you actually seen these containers? (this is not a dig, genuine question)

did you ask the size of bottles, aloha, as i think that is very relevant?

as i say, if the OP would have taken them with the manager in the room then there is no problem, she did not think she was stealing.

yes she deffo said plastic variety.

the ones aitch linked are obviously not the take away variety

Aloha - I'm with you!!!

250mls. Though of course, after two nights, there would be a lot less in there. It's not exactly a cut glass decanter full of Chanel no5 we are talking about. It's a crappy plastic pump dispenser! Like my ds's Kandoo hand foam.

well, none of them are of the take-away variety according to the hotel.

The OP described them. Plain plastic, pump dispensers. I have looked up their hotel products on their website. Very unimpressive indeed. Bloody hell, I even checked out how much empty pump dispensers cost hotels (just under £2 for the bottle and pump, as it happens).

Those crappy plastic dispensers arent cheap to make or buy. I used to work for a company that makes soap dispensers for hotels etc.