To think "well you don't have to shop here do you?" Isn't appropriate from a shop worker?

[littleblackdoggg]

Just that really. It's very inappropriate isn't it!? She was a young girl as well and I don't want this to sound 'ageist' but I do find a lot of younger employees rather rude? They seem to have a lot of attitude.

AIBU to complain about this girls attitude?

She was very rude.

She has my sympathies though. Sometime when you're in a lowly customer facing role you just wanna flip annoying people a few Vs instead of replying.

YANBU.
I used to work in a shop. My manager patiently explained to me that I had to love the customers because they paid my wages. Nuff said.

Sometime when you're in a lowly customer facing role

What the ever loving FUCK? Being in a customer facing role isn't "lowly". How fucking nasty of you.

That tells me everything I need to know about you and how you see the world around you.

60

Clients aka customers by any other name, pay solicitors wages and as far as I am aware, solicitors aren't inclined to accept being spoken to like they're a piece of shit.

So many people think it is acceptable to treat retail workers poorly. If you work in the private sector a "customer" even if not referred to as such, is the one "paying your wages".

The 'I pay your wages' line is the last refuge of a cunt.

The 'I pay your wages' line is the last refuge of a cunt

Very, very true.

Absolutely right Snickers

What the ever loving FUCK? Being in a customer facing role isn't "lowly". How fucking nasty of you

Oh would you ever calm down. I've had those jobs and yeah, it felt pretty lowly to me. Sorry if that offends you. (Well not really sorry, but you know what I mean)

Oh would you ever calm down. I've had those jobs and yeah, it felt pretty lowly to me. Sorry if that offends you. (Well not really sorry, but you know what I mean)

I'm not surprised it felt lowly to you considering your vile attitude. And no, you're not sorry, because you've already proved what a nasty person you are.

One cucumber flavoured biscuit for you op hand delivered fresh off the lorry just for you.

Bows down from my lowly retail position--

This does remind me of a store I worked in about 20 years ago.

Tiny little place run by a husband and wife. They would buy naice things from small artists and craftspeople to sell.
One day a customer came in looking for a gift. She knew what she wanted, silver drop earrings with opal, or something. I said that we had something just like that come in but I didn't have a price for it yet as the woman who owned the shop had just gone into labour so I didn't have a clue how much it cost.
Three days later she came in and demanded that I sold them to her. I said I couldn't as I had no idea how much they cost and there was no one else to ask as we were a very small shop. No one else knew the cost price other than the owner and she had just had a long labour and now a two day old baby.
The customer shouted 'the world doesn't stop because you have a baby you know'.
Over some earring.

I'm not surprised it felt lowly to you considering your vile attitude. And no, you're not sorry, because you've already proved what a nasty person you are.

Dial down the hysteria, there's a good girl.

Yep, more patronisation from someone who thinks they're better than others.

Iim voting for troll as nobody could be this entitled or self absorbed that, even when recalling the conversation, cannot see that they were the ones who were rude.

More hissy fitting.

And even more...

Late to the faithinthesound love-in, but you ROCK Faith.

I have worked as a cleaner in a care home, I have been the one to take 6am deliveries in a supermarket, I have been a waitress. I earned the right to view those jobs however I like.

But patronising toss dressed up as concern for the workers? Spare me.

Some customers treat retail workers like crap...like the one who wanted a particular pair of designer sunglasses. Fine. No problem you might think...except she wanted the pair on display on the mannequin in the shop window. This was in a big House of Fraser store, the window displays were locked, only the window dressers held the keys and they didn't like anyone but themselves messing about with the displays.
The customer had a right go at me for not risking life and limb to get her what she wanted when I could offer her the exact same pair as on display in the window.

THEN SHE COULD HAVE GOT SOME HELP. IT'S CUCUMBERS, NOT ROCKET SCIENCE
You should have read the fucking thread before posting, IT'S NOT ROCKET SCIENCE!!

This is what I'd have said in my former job

she wasn't explaining things! Why didn't she say at the very beginning that there isn't any available right now, instead of the teasing or oh yeah there is but you ain't having any attitude

Are you trying to wind us up op?
She's explained things very clearly!
You're just not listening or not understanding.
No wonder she had enough she did explain things!
You've got it down what she she said!

Sometime when you're in a lowly customer facing role
I agree with others on this sentence

My take on it is that when you're in a customer facing role - that's just what it is, a role. Like acting. You are representing the organisation you work for, you should play the role and be as polite as possible to customers. If they are actually abusive (and no the OP wasn't IMO, although she did make an ageist remark) then be ICILY polite and firm. I know it's hard. Feel free to moan about them to your colleagues, when all customers are out of earshot. I don't see that as demeaning in any way - it's just playing a part.

For example someone could work in a shop all morning, put up with being rushed off their feet and some awkward buggers of customers. They would say things like 'I am sorry you feel that way Madam, but there aren't any in stock' NOT 'You don't have to shop here' like a sulky brat.

Then when they clock off, say they go to a cafe or the hairdressers, they should expect the staff in there to treat them in the same polite way, in their ROLE. That's how it should work, and just being professional.

It is not some oppressed peasants v. entitled twats thing. If the customer service workers ARE being oppressed, it's by their employers, not customers.