Funerals, how to arrange them, what happens are a murky business I am afraid rather like Bounty reps going onto maternity wards and flogging pictures of babies bound up in other stuff.
We dont talk about death in this country - we don't know what we can do when someone dies. Why didnt the funeral directors ask more about finances before doing it and come to arrangement.
I hope in years to come, more people talk about all this and we can see - basic funerals become norm, with other types of memorials instead.