standing in the queue, waiting for a nice easy 30 second transaction to pay for a nice easy bottle of water or can of diet coke - and it takes absolutely ages because every fucker in front of you is ordering their tall skinny half fat decaf extra double shot latte with soya milk and hazelnut foam or whatever the fuck they want...
plus tea and coffee both taste disgusting, so why would anyone want to queue for ages for them anyway?
argh!