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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Yodel delivery driver opened my front door..

333 replies

harboromummy · 30/12/2015 13:44

This is the second time in two weeks! Same guy!

I went to go into the hall way to go upstairs and the delivery man literally came up to the door, didn't knock, opened my front door and went to put the parcel on the stairs!! He about pooed himself when he saw me then asked me to sign the thing.

The first time I heard the front door go went to check and he had done it then too!!

😡😡

OP posts:
DragonboysMum · 30/12/2015 14:24

This has just happened to me not an hour ago.
Knock at the door, I stood up, walked into the hall and the Amazon man was just walking through my front door!! WTF?? I told him he was lucky the dog hadn't gone for him ConfusedAngry

UnGoogleable · 30/12/2015 14:25

There used to be a delivery guy in our area who did this. My friend was watching TV once, and got up to find a parcel had appeared inside the front door. Delivery guy had just opened the door and popped it in while she was oblivious!

We don't lock ourselves in where I come from. And the crime rate is almost zero.

whois · 30/12/2015 14:25

I can't imagine leaving the front door unlocked at any of the places I've loved - including the 'naice' leafy suburbs.

KinkyAfro · 30/12/2015 14:25

Nope I never lock my door either when I'm in, apart from at night time. Never been burgled in the 10 years I've lived here, but that's not the point of op's thread. I wouldn't have been happy if a delivery driver had walked straight in either op

TreadSoftlyOnMyDreams · 30/12/2015 14:25

Lots of front doors don't lock automatically behind you [the PVC 3 point types in particular]. If you live on a housing estate and have young children coming in and out constantly I could see why it wouldn't be locked.

Mind is blown that someone/anyone without suspicious intent would actually try the handle though!

sashh · 30/12/2015 14:25

The last couple of deliveries I've had from Yodel they send a ninja who manages to put the parcel outside my front door without me knowing.

UnGoogleable · 30/12/2015 14:27

I'm horrified your front door will open from the outside without a key! all my new double glazed external doors need to be locked with a key. Yale locks make me nervous, I've locked myself out on more than one occasion when it has slammed behind me when taking out the rubbish etc.

Fannyupcrutch · 30/12/2015 14:28

My front door is always open in the day time, I have 4 kids that are in and out like ducks arses. Its a door with a handle, I really do not see the big deal....it doesnt give the bloody delivery people the right to let themselves in!

Dipankrispaneven · 30/12/2015 14:31

I'm horrified your front door will open from the outside without a key! The majority of locks work like that! Yales and similar are really quite new inventions - and often come attached to quite flimsy locks!

Yale locks were first patented in 1843. I've never lived in a house without a Yale lock, and I have to admit that covers several decades.

neepsandtatties · 30/12/2015 14:33

Well, here we have another Mumsnet dichtomy, to go along with the sitdown bottom wiping, toilet brushes, washing vulva with soap. I bloody love Mumsnet!

StealthPolarBear · 30/12/2015 14:34

" Fluffy40

Would you have complained if he had not delivered it, and just drove away?"

No presumably she wanted him to deliver it. What's your point?

PrettyBrightFireflies · 30/12/2015 14:36

fanny No, of course it doesn't give anyone the right to walk in.
Neither does leaving a key in the car ignition while you're in the supermarket give anyone the right to take your car. While you're at it, why not just leave cash on the front lawn - after all, it doesn't give anyone the right to take it.

Leaving your door unlocked makes it easier for people to enter uninvited. Delivery drivers, burglars and others may not respect your boundaries and they may attempt to enter your home. The best way to stop this is to lock your door! It takes less than a minute for someone to come in, look round, and leave again; if you pop to the loo, take a pile of laundry upstairs, or even just get absorbed in MN, it can happen without you realising it.

(If you do leave your door unlocked and do become the victim of crime, it's unlikely you'll be insured, either)

JacquesHammer · 30/12/2015 14:36

The delivery driver won't know if the OP is one of those people who welcome having their parcel Delivered inside or not unless she locks her door

I kind of think basic human niceties suggests that you don't just try someone's door and walk in to deliver a parcel.

And I suspect it was less concern as to whether he was being really kind and delivering OP's parcel and more he was finding another option because he couldn't be arsed to come back

OurBlanche · 30/12/2015 14:38

And non Yale locks are thousands of years old Smile

I currently live in an ancient property, no yale or other barrel lock in this house or many of the neighbours. Same in the hamlet I used to live in - all houses older than the Yale, as are many UK homes.

I have lived in a flat with a Yale style lock and we removed it it was far too easy to break into. Maybe those like yours, Dipank , is a sturdy rim lock with auto deadlatch rather than a bog standard barrel lock. I hope so as a standard Yale might mean your home insurance is invalid!

PrettyBrightFireflies · 30/12/2015 14:39

I kind of think basic human niceties suggests that you don't just try someone's door and walk in to deliver a parcel.

But lots of people on this thread have said it's perfectly acceptable and that they welcome it!
If the delivery driver is happy for people to drop off parcels into his own home, why would he think it's unacceptable to others unless the door is locked?

MirandaGoshawk · 30/12/2015 14:40

I wouldn't expect to have to lock the door when I'm in and awake. I would expect a delivery driver to ring the bell, and then, if no answer, to open the door and shove it inside if that's the alternative to taking it away and me having to pick it up from somewhere. So I'm OK with that. Opening someone's door to come in & take stuff is not the same as this! However in the OP's case it does sound as if he didn't bother checking to see if anyone was in.

TenTinyTadpoles · 30/12/2015 14:41

We don't lock the door if we are in, it's a pain running round finding the keys if somebody does knock at the door. Nobody is going to sneak in without me hearing them as the inner door creaks like crazy, I've left it like that on purpose. If they did manage it then there is no way that they'd survive the booby trap of shoes, bike, scooters and footballs that are in the entrance hall (we live in an old house and the entrance hall is another room) so we've got two early warning systems Grin

Kaytee1987 · 30/12/2015 14:41

I quite often leave door unlocked when I'm in the house and once or twice when I was popping out with the dog for 10 minutes and couldn't see where I had left my keys. An unlocked door is not an invitation to open it, you should complain as other posters have said. Why is he eveneeds trying your door?

StealthPolarBear · 30/12/2015 14:41

Why are people talking about him leaving the parcel in the rain, or having to come back? Am I missing a key point here?

Dipankrispaneven · 30/12/2015 14:41

Something that has been around for 170 years isn't a "relatively new invention". And leaving our house unlocked, even when someone is at home, is what would invalidate our home insurance.

5madthings · 30/12/2015 14:45

My postman and delivery drivers do this, but they knock first and then open the door to leave parcel in front porch. There us then another door into the house, when it's cold and we are trying to keep heat in this is shut but there are plenty of times its open esp at certain timesof day with kids coming and going. I often go out leaving the front porch door unlocked but shut, the next door into the house is locked, this is particularly useful for deliveries etc. The front door only gets locked at night or if away.

It's not Ok for the delivery driver to do this without knowing it's Ok but perhaps lots of other houses on his round say it's Ok, couriers are often working on a self employed basis and only paid for complete deliveries and are rushed. Dh worked as a courier for a while about twelve years ago, it was shit then and is worse now. Doesn't excuse it but I would gave just had a word and told the driver not to do it. For repeated offense I would complain to the compan.

Our front outside door needs a key to lock it Btw but the door from porch into house can be opened from inside without a key but unless on a certain setting on the latch you can't open it the other way without a key.

PrettyBrightFireflies · 30/12/2015 14:45

An unlocked door is not an invitation to open it

No, but it makes it bloody easy to enter a house uninvited, doesn't it?

peggyundercrackers · 30/12/2015 14:45

we never lock the doors - none of my friends or family lock their doors nor have they ever locked their doors - why would you? doors only get locked when you go to bed. I know people say lock them to to stop walk in burglaries but it just doesn't happen here - ive never known anyone to be burgled through any method.

our postie opens the door and chucks stuff in, so do 1 or 2 of the other drivers that come but that's only ones we kind of know because they have delivered here for a while. I don't mind them doing it.

girlguide123 · 30/12/2015 14:45

I've never lived in a house without a yale lock on the front door - I had no idea it was so common to have a front door that could be simply be opened from the outside.

yes they are more flimsy - that's why the mortice lock is always locked at night or when we are out of the house.

I'm still amazed - does it not invalidate your insurance? what if someone robbed your house while you were in the bath, for example? would you be insured?

OP - I do agree that Yodel should not just have opened your door.

lizzywig · 30/12/2015 14:48

Good luck complaining to Yodel. I had cause to complain last year after the yodel man came into my home, grabbed the parcel out of my hands and shoved me (after I tried to check it due to previous delivery being broken. It was a replacement and I was following instructions from the shop I purchased from). I was terribly shaken up and complained to yodel. I made it clear that I never wanted the driver to return but he did a week laterwith another delivery. He was angry I complained, threatened me and then made me beg for my delivery. When I wouldn't he left without it. I ended up raising a complaint with the police through the non emergency number. The police tried to contact Yodel several times but they just ignored them. In the end I told the police to give up because I didn't want to waste their resources. My solution is to never have things delivered to home and if I have to then I add a note asking them not to use yodel and explain why.

Yodel stick together so I can't see you getting far with a complaint. I would suggest locking your door - path of least resistance.