Squashybanana
'All words are not equal. There is what is known as 'communication load' in play as well. Generally speaking, using rote language is easier than free language ( counting and nursery rhymes with a new person easier for a shy child than saying what you did at school today, for example). Answering is easier than initiating. And phrases where the child has been subject to repeated pressure are hardest of all, because of the weight of expectation. Shy and socially anxious children go easily into 'freeze' mode. They aren't snatching stuff and running off rudely, they aren't deliberately rude or badly brought up. The very hardest words for children who have this problem to say are 'hello/goodbye' 'please/thankyou' and 'sorry'. Because for their whole lives these words are the most loaded with social pressure, these are the words they have been reminded to say, told off for not saying, the words that have caused them the thing they most dread - other people's disapproval. '
That is why I took the approach of rehearsal -- DD1 didn't have to think about what to say, didn't have to worry she would get her response 'wrong', didn't have to guess anything about the other person's intention in speaking to her.
Flomple, I agree with your comment about use of the term 'shy' too. DD1 never heard the word from me. It was exMIL who proclaimed her shy, and the 'diagnosis' really bothered DD1. It set her back in her progress towards verbal independence because she thought there was something wrong with her. I had to retrace my steps and tell her Granma was wrong to imply that people are all one thing or the other -- shy or outgoing. I had emphasised to her that everybody felt what she was feeling to some extent, that some felt it more then her and some felt it less. All of that ground had to be covered again.
I think it is really important that children are not put in boxes or defined by others. They are building their own identity as they grow and should be allowed to do that without the interjection of words that can trap them -- lazy, messy, clever, pretty, shy, good: even the compliments can be dangerous. For a child who is anxious and sensitive, such words can have inordinate power.
I think it's really important to emphasise that everybody has their own strengths and not to dwell on the glass half empty when encouraging a child. They need to know when they have done something well (not that they are 'so good at XYZ') and to develop a realistic idea of their capabilities and to understand that the way they are is perfectly fine. There was nothing that would ever change DD1 from being a serious introvert who liked listening to classical music and writing in her journal. Her peers were not all like that but it helped her immensely when I pointed out that only four or five in her class were bubbly, chirpy socialites, and even among that number each had his or her own personality, voice, talents, just as everyone else who tended to be quieter had. Not all children can empathise or see the funny and fun loving child behind a quiet exterior, so a quieter and more shy child can get overlooked. This reinforces a burgeoning negative self image and compounds the difficulty of feeling confidence in your own voice.
Comparing your child to others in a glass half empty way is never going to end well. You have to meet your child where he or she is. Shyness is not a negative. It is something that can cause much misery in the child who experiences it however, as it often goes with self consciousness and anxiety, so trying to sensitively teach ways to get around it is doing the child a favour. Sensitively is the key word.