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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Re wanting to buy my daughter a rum & raisin ice cream

142 replies

DoughDoe · 11/06/2015 23:32

So we went out today to buy ice cream from Thorntons. DD, who is 7, said she wanted rum & raisin ice cream.

Woman (Muslim though I'm not sure if that was a factor in her thinking) behind the till said 'I can't serve her that'.

Bought one ice cream (there were three of us) handed it to DH and told DD & DH to go away so I could buy DD's ice cream without having the woman tell us she couldn't give it to her. DD got upset and refused, because she didn't know what was going on and thought she wasn't going to get any ice cream. So gave up trying to buy more ice creams, and just walked off, and we ended up with just one ice cream between the three of us.

Won't be going back there, either, if this woman is serving.

AIBU to think I should be able to buy my child an ice cream?

OP posts:

Myricales · 12/06/2015 15:30

Campari was exempt from prohibition in the U.S. In the 20s as it counted as medicine. Hence all the Campari cocktails, as it was proper booze you could buy to dilute the taste of poor quality gin.

Fugghetaboutit · 12/06/2015 15:33

at rum and raisin

momb · 12/06/2015 15:42

*DoughDoe Fri 12-Jun-15 14:51:35

So just to update this, the woman was 100% wrong.

It was never illegal to supply liqueur chocolates/ice cream to an adult on behalf of a child, because the law does not class these as 'alcohol' (which a child cannot buy for a child), they are a separate category 'liqueur confectionery'.

It WAS illegal to supply liqueur chocolates/ice cream TO a child (not to me), however as of 26th May 2015 this offence was abolished, under The Deregulation Act 2015, as brought into force by the The Deregulation Act 2015 (Commencement No. 1 and Transitional and Saving Provisions) Order 2015.

And by the way, yes Thorntons chocolates are shit, but I quite like the ice cream.*

Actually no OP; she was 100% right. She is employed by a company whose policy is that Rum and Raisin ice cream will not be sold to minors. If you make a massive fuss then it is more likely that the obliging people who served you before will get in trouble because they should not have done it.

Original poster

DoughDoe · 12/06/2015 15:48

Sorry momb, how do you know what the company's policy is?

OP posts:

budgiegirl · 12/06/2015 20:03

Sorry momb, how do you know what the company's policy is?

Because it's been explained up thread that it is company policy. Which you would have known, had you asked the assistant why they were unable to serve your daughter.

Myricales · 12/06/2015 22:12

Because it's been explained up thread that it is company policy.

No, it's been claimed that it was company policy in 2007. There has been a lot of legislative change since then.

budgiegirl · 12/06/2015 22:58

No, it's been claimed that it was company policy in 2007. There has been a lot of legislative change since then.

I don't know if it was company policy in 2007. I do know that it was company policy at Easter 2015, when I was told this by the assistant who explained why he couldn't serve my DD.

chlo95 · 12/06/2015 23:17

I work at Thornton's, there's no rum in our rum and raisin, it's flavouring. What branch? (Sorry if this has already been mentioned)

chlo95 · 12/06/2015 23:31

Ps to the person who said they'd been refused a diabetic egg for a non-diabetic person because it will make them ill, it's not that it will make you ill as such but it does have a laxative affect (on diabetics too in large quantities but less so than in people without diabeties). In both cases though the shop assistants should really have explained this to you, it is poor customer service and wouldn't happen in our shop.

budgiegirl · 12/06/2015 23:39

I work at Thornton's, there's no rum in our rum and raisin, it's flavouring. What branch?

Really? I'm surprised, as the server I spoke too definitely confirmed that it did have alcohol. And otherwise, What is the reasoning behind not serving it to children?
The branch I went to was in the Swindon outlet centre .

chlo95 · 15/06/2015 22:50

Yep I've worked there for just shy of 4 years, I am aware that it used to contain alcohol but that was years and years ago, they cut it out to save costs as far as I'm aware, we've certainly never been told that we can't serve them to children, the only things we can't serve to children are champagne, rum and whiskey truffles or the liqueres that we sell at Christmas, as they genuinely do contain alcohol.

Cherryblossomsinspring · 15/06/2015 23:07

Oh everybody loves to label other people as racists. Bloody hell, you can almost see the posters wringing their hands in glee at catching someone out!

I do think it highly unlikely she wouldn't serve it due to being muslim, if that was the case she wouldn't serve it to anyone.

I never would have thought there was real alcohol in most rum and raisin ice creams! You learn something new. How can they sell it in a supermarket then? Imagine the signs, 'We will not serve alcohol to persons under 18 yrs of age, you may be asked to show ID at the counter if you attempt to purchase beer, wine or rum and raisin ice-cream'. Maybe rum and raisin Ice-cream is the reason for all the anti-social behaviour on a Friday night. Bloody clogging up our A&E's!

Original poster

DoughDoe · 16/06/2015 22:36

Well final outcome is that Thorntons are going to train their staff properly, and send DD a gift of some kind. Not sure what, I'm guessing not champagne truffles though!

OP posts:

CloserToFiftyThanTwenty · 17/06/2015 01:17

Excellent outcome (shame their chocolate is crap now!)

Idefix · 17/06/2015 06:33

Good to hear you got some answers op!

Supervet · 17/06/2015 06:41

My Mum was quizzed for ages in Jersey and had stark warnings about alcohol when she asked for rum and raisin ice cream.

Aermingers · 17/06/2015 10:59

So basically the assistant had no grounds not to serve and was either ignorant or simply trying to embarrass the OP. In any case the OP was totally in the right.

Sparrowlegs248 · 17/06/2015 12:33

Wow. Even for AIBU there are some really quite unnecessary responses here.

LauraMipsum · 17/06/2015 12:53

A shop assistant refused to sell me a mojito flavoured Solero ice lolly last August because I was pregnant.

I have no idea what his religion was but I was so hot and pregnant and defeated and tired that I didn't challenge him at all, I just bought an orange one instead.

LHReturns · 17/06/2015 13:08

DoughDoe you have managed this thread so well. What a bunch of bored, but oh so perfect people have joined this discussion. I admire your tenacity and patience. Hilarious that someone even challenged you for not succeeding in getting your daughter who desperately wanted her ice cream to leave the shop....oh what poor parenting!!

And I would certainly have pondered if there was a religious angle to the refusal to sell you that ice cream for your daughter. Why on earth does that have to imply racism? It would have been an explanation not a negative racial judgement! This country is getting so boring on this subject.

ChickenLaVidaLoca · 17/06/2015 13:46

That's actually really, really appalling laura.

chlo95 · 17/06/2015 19:05

To be fair, the mojito solero ice lollies do have rum in. Though drinking in pregnancy isn't actually illegal and its non of her business so she should have served you it.

ChickenLaVidaLoca · 17/06/2015 19:19

Exactly. It doesn't matter whether they contain alcohol or not, that simply isn't the cashier's business.

budgiegirl · 18/06/2015 07:45

So basically the assistant had no grounds not to serve and was either ignorant or simply trying to embarrass the OP.

Sounds to me more like the assistant was poorly trained. Certainly the assistant who wouldn't serve me was under the impression that he wasn't allowed to by company policy. I don't think for one moment that make him ignorant, just misinformed. And he certainly wasn't trying to embarrass me, why would he?

eyebags63 · 18/06/2015 09:40

I do wonder what the world has come to when shops wont serve kids with parents Rum & Raisin ice cream for the fear of being prosecuted for supplying alcohol to underage children. Crazy.

I can remember being given boozy chocolates and rum & raisin ice cream from Thornons when I was a kid (back in the days when Thorntons made quite nice stuff rather than mass produced crap).

I can also recall being given home made sherry trifle and sips of wine as a child. I don't think it ever crossed anybodies mind this could be illegal or morally wrong.

0.7% Alcohol content? If I'm calculating correctly they would have to eat well over a litre of ice cream to get 1 unit of alcohol.

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