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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to ask people to use 020 as the dialling code for London ?

164 replies

NetworkGuy · 28/05/2015 11:55

A long while back, the code was 01, then (in preparation for expanding the number space,) Oftel split the 01 code to be 071 and 081, later on, large cities had an extra '1' inserted, so Birmingham became 0121, and London numbers 0171 (inner) and 0181 (outer).

Later on still, there was the introduction of completely new ranges of numbers such as 023, 024, 028 (NI), 029 (Wales, currently only in use in Cardiff) and for London, 020

That's 020 not 0207, 0208 (and even London's Evening Standard paper had it wrong when proclaiming "0203 is a new code for London").

Incidentally there are also 020 0xxx xxxx numbers (used for call centres and normally unknown, but reached via 0800, 0845, 0870, 03xxx dialling codes for businesses).

*So the actual range of numbers for London is currently:

020 0xxx xxxx
020 3xxx xxxx
020 7xxx xxxx
020 8xxx xxxx*

Initially the 7xxx and 8xxx series were still the "inner" and "outer" London areas, but later on, once the "7" and "8" were in place, it meant that 020 7123 and 020 8123 could be used, and be in completely random areas of Greater London (and while BT exchanges covered only small areas, the numbers from cable firms like Virgin Media can be spread over several miles as there's not the same geographic constraints).

Why am I bothered, you may ask?

Well, the original reason for splitting the dialling "area" code from the "local" part of the number was because anyone in the area can dial without needing to add the "area" code. So in London, you can dial a local number just dialling the last 8 digits (unless it is 020 0xxx xxxx - these are defined as "National dialling" only).

I'm bothered because it is really easy to show the number the correct way, and a matter of laziness and error (brought about by poor example in the media) which has led to most Londoners being unable to show their number in the correct form. When there's some problem overseas, the error is further promoted because the Foreign Office number shown on news broadcasts (020 7xxx xxxx) is shown as 0207 xxx xxxx so no wonder few people seem capable of getting it correct. I'm not saying they are "thick", just misinformed!

Few other places have this problem, though for a while, when some other numbers (Bristol and Reading, I think) were changed to 011x xxx xxxx there were examples with spurious digits in the wrong place (making the number, if dialled, either be unavailable, or a wrong number). That was down to residents just not following the examples (because Leicester, Sheffield, Nottingham and Leeds were not affected the same way).

I understand that when the '3' series runs out, there will be '6'xxx numbers, all still using the 020 area code. Only people outside need to dial 020, or, of course, someone using a mobile phone. I believe the media are responsible for confusing the public, mostly by showing numbers as 0207 or 0208 when the "gap" should have been present. TV news and adverts have continued to show the wrong form of number (ie they show 0207 xxx etc, not 020 7xxx) and what just "did it" for me was seeing a business (which is associated with Mumsnet users trialling its service) showing 0203 xxx xxxx as their help line number.

I know many people use mobile phones, so there's no "space" shown if you see a number displayed, but given there is a standard laid down, it makes most sense if everyone follows it.

Finally, some time back I did get DCMS (which is responsible for Media) to correct their Press Releases (to show 020 xxxx xxxx rather than the wrong form of number).

After all, if a Government department most closely connected with the perpetrators of misinformation are themselves "getting it wrong" then what hope that the advertising and media firms follow their bad habits, taking their (bad) example ?

OP posts:
BeCool · 29/05/2015 00:17

There is a shop awning on my street that still has the number written 071. Miracle of modern fabric.

ChablisTyrant · 29/05/2015 00:20

OP, you are not alone. My DH talks AT me about this very issue every few months. He used to work at Oftel so I guess it is an industry quirk. Perhaps industry-wide counselling for those leaving is in order?

Dafspunk · 29/05/2015 00:30

My phone number used to be 536 and my best friend's was 505. That was in the days of dial phones. Why have I allowed myself to be dragged into this fascinatingly boring thread?

needmorespace · 29/05/2015 00:32

It bothers me op.
Irrationally so.
Especially when it is repeated in the incorrect format like I've said it wrong Confused
Just to be clear, the dialling code for London is 020 followed by xxxx xxxx.
What is so difficult to understand about that?
So, yadnbu.

LittleBearPad · 29/05/2015 00:33
Shock
ShakesBootyFlabWobbles · 29/05/2015 00:40

5 + 5 here, following by 'yes it is right' and 'no I haven't missed a digit out' and 'yes, everyone questions it, you are not the first'.

Hands off my odd phone number BT.

ShakesBootyFlabWobbles · 29/05/2015 00:41

followed... not following sigh

eastlynne · 29/05/2015 00:56

See, 7xxx xxxx or 8xxx xxxx or indeed the shocking 3xxx xxxx is technically correct.
But as a pp put it well - the cadence isn't right. Also as another pp said (about her father and I also am vintage - I have a phone number - that number stays the same however the phone people bugger around with area / prefix codes etc. )

So the truth is I know all you 020 people are right. It isn't hard to understand. I know that they have to keep messing around with the prefixes to get more numbers available. However, it just doesn't sound right to me and so I am still xxx xxxx with a prefix. If I set up a company I would do it according to the rules. Until then, I'm 0207. Grin

Prole · 29/05/2015 03:06

My number is still RELiance 1234 and that's that.

Proper London exchange names: www.rhaworth.myby.co.uk/phreak/tenp_01.htm

What a weird thread.

Diamond23 · 29/05/2015 04:53
merrymouse · 29/05/2015 05:26

land lines and remembering people's phone numbers - how retro.

merrymouse · 29/05/2015 05:38

Although op is clearly right.

Ashbeeee · 29/05/2015 05:52

Ona related topic, I get peed off at work when people incorrectly add in the country code so that you have to edit the number before dialling.

Eg +44(0) 712341234. If they just do +44 712341234 then it dials automatically without bloody failing.

Yes I need to get out more. And its exactly when I am out travelling, loaded uo with bags, laptops, tickets , cups of coffee all at once and trying to 'quickly' dial someone back home that I start to get all grumpy old woman and moan about it. First.world.problems.

FishWithABicycle · 29/05/2015 06:59

OP YANBU
we have the same problem in Bristol where people who lived here before the great number change think that the local code is 01179 and write their phone number down as the 6 digits that follow (expecting the dialler to add the 01179 if needed). They then of course have edited their own routines to tell themselves they have to add a 9 on the front of any local number to dial it.
All well and good until 3xx xxxx numbers started to be used. And they can't cope because you tell them the number is 3xx xxxx and they dial 93x xxxxx. Or you tell them it's 0117 3xx xxxx and STILL they dial 0117 93xx xxxx and get a wrong number. Scream.

Similarly lack of coping is seen with numbers of the format 0117 90x xxxx. The local number is 90x xxxx and there should be no problem with that. Except for the number of people who see it as 01179 0xxxxxx and then say 'oh that can be right - you can't have local numbers starting with a 0 can you, that must be a 6'

Aaaaaaargh.

Nolim · 29/05/2015 07:04

Ashbeeee i agree! Your potential uk callers know that they have to put a 0 in front but the international ones may be unaware that they dont need that 0.

Enjoy your trip.

Saladspork · 29/05/2015 08:48

This reply has been deleted

Message withdrawn at poster's request.

NetworkGuy · 29/05/2015 09:55

Mintyy - "0207 for inner London or 0208 for outer London. It is so simple, even a child could understand."

except the inner/ outer London distinction was lost years ago, so some with 020 7xxx xxxx numbers are, shock, horror, in outer London, and now any 020 number could be in inner or outer London... (but they only started using 020 3xxx numbers 10 years ago, as they clearly have not "made it" onto your radar yet)

Fatmomma99 - no danger of me needing you to donate yourself for some bedroom athletics, thanks, I'm very happy and totally satisfied on that score and have been for more than 30 years. Being single probably offers more options for fun, than being married :)

OP posts:
NetworkGuy · 29/05/2015 10:02

SBFW - "5 + 5 here, following by 'yes it is right' and 'no I haven't missed a digit out'..."

I can only imagine the frustration of having to explain again and again.

I think it was Co-Op Bank which had a Skelmersdale number of 5+5 (and there are perhaps 4 or 5 other places across UK with 5+5 digits, with residents and businesses no doubt getting similar comments to those you indicated).

OP posts:
NetworkGuy · 29/05/2015 10:14

DOTD - I have never lived in London, but did have to write phone call analysis software years ago to bill users, so got to know about the format of UK and international numbers.

I'm far more interested in correct data (building a database of half a million businesses now) and the search for your "local" firms works best when people can break the number into area code and local part.

For smaller towns, it's usually 5+6 digits (eg 01273 475432 - Brighton Police) but can be 5+5, 6+5 (really small villages), 4+7 (various cities), or 3+8 (regional numbers... over time more in the South will get 023 xxxx xxxx numbers, in the Midlands 024 xxxx xxxx, across Wales 029 xxxx xxxx, Scotland 027 xxxx xxxx, etc)

OP posts:
SoupDragon · 29/05/2015 10:22

mintyy you are completely wrong.

The dialling code is 020 for London. So simple even a child could understand it. But not many adults it seems.

IKnowIAmButWhatAreYou · 29/05/2015 10:23

As the kids say TLDR, but as far as things to give a shit about go - nope, not on the radar.

TBH I don't care what London does, or why it has to be different. I treat London numbers the same as every other UK phone number I have cause to use -

02083 903 144
01245 454 269
01895 257 768
07862 469 562

See - all the same, even the mobile!!

IKnowIAmButWhatAreYou · 29/05/2015 10:26

The dialling code is 020 for London. So simple even a child could understand it. But not many adults it seems.

I think you misunderstand - most adults don't give a shiny shit!!

NetworkGuy · 29/05/2015 10:34

FWAB - Except for the number of people who see it as 01179 0xxxxxx and then say 'oh that can be right ...

Hadn't known of the range of problems hitting other areas - after all, the major changes were over 10 years ago... to give lots of time for people to be accustomed to the new format (!) before additional ranges, such as that 90x xxxx sequence in Bristol, came into use.

OP posts:
TheUnwillingNarcheska · 29/05/2015 10:57

At last, I have found kindred spirits Grin

I have this as I live in Leeds, my dialling code is 0113 not 01132 ARGHHHH drives me insane. So phone numbers here are 0113 123 4567 in that phrasing.

I hate it when I see it on vans and businesses as 01132. It is 0113 you numpty.

My Grandad would answer his phone with his Leeds telephone number minus the code. Ah, memories. I can hear it now with the 3 numbers then the 4. Bless him.

SoupDragon · 29/05/2015 11:01

I think you misunderstand - most adults don't give a shiny shit!!

No, I don't misunderstand at all.

If you can't be arsed to know what the correct dialling code is for an area that's your choice. It doesn't make it any less wrong.