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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to ask people to use 020 as the dialling code for London ?

164 replies

NetworkGuy · 28/05/2015 11:55

A long while back, the code was 01, then (in preparation for expanding the number space,) Oftel split the 01 code to be 071 and 081, later on, large cities had an extra '1' inserted, so Birmingham became 0121, and London numbers 0171 (inner) and 0181 (outer).

Later on still, there was the introduction of completely new ranges of numbers such as 023, 024, 028 (NI), 029 (Wales, currently only in use in Cardiff) and for London, 020

That's 020 not 0207, 0208 (and even London's Evening Standard paper had it wrong when proclaiming "0203 is a new code for London").

Incidentally there are also 020 0xxx xxxx numbers (used for call centres and normally unknown, but reached via 0800, 0845, 0870, 03xxx dialling codes for businesses).

*So the actual range of numbers for London is currently:

020 0xxx xxxx
020 3xxx xxxx
020 7xxx xxxx
020 8xxx xxxx*

Initially the 7xxx and 8xxx series were still the "inner" and "outer" London areas, but later on, once the "7" and "8" were in place, it meant that 020 7123 and 020 8123 could be used, and be in completely random areas of Greater London (and while BT exchanges covered only small areas, the numbers from cable firms like Virgin Media can be spread over several miles as there's not the same geographic constraints).

Why am I bothered, you may ask?

Well, the original reason for splitting the dialling "area" code from the "local" part of the number was because anyone in the area can dial without needing to add the "area" code. So in London, you can dial a local number just dialling the last 8 digits (unless it is 020 0xxx xxxx - these are defined as "National dialling" only).

I'm bothered because it is really easy to show the number the correct way, and a matter of laziness and error (brought about by poor example in the media) which has led to most Londoners being unable to show their number in the correct form. When there's some problem overseas, the error is further promoted because the Foreign Office number shown on news broadcasts (020 7xxx xxxx) is shown as 0207 xxx xxxx so no wonder few people seem capable of getting it correct. I'm not saying they are "thick", just misinformed!

Few other places have this problem, though for a while, when some other numbers (Bristol and Reading, I think) were changed to 011x xxx xxxx there were examples with spurious digits in the wrong place (making the number, if dialled, either be unavailable, or a wrong number). That was down to residents just not following the examples (because Leicester, Sheffield, Nottingham and Leeds were not affected the same way).

I understand that when the '3' series runs out, there will be '6'xxx numbers, all still using the 020 area code. Only people outside need to dial 020, or, of course, someone using a mobile phone. I believe the media are responsible for confusing the public, mostly by showing numbers as 0207 or 0208 when the "gap" should have been present. TV news and adverts have continued to show the wrong form of number (ie they show 0207 xxx etc, not 020 7xxx) and what just "did it" for me was seeing a business (which is associated with Mumsnet users trialling its service) showing 0203 xxx xxxx as their help line number.

I know many people use mobile phones, so there's no "space" shown if you see a number displayed, but given there is a standard laid down, it makes most sense if everyone follows it.

Finally, some time back I did get DCMS (which is responsible for Media) to correct their Press Releases (to show 020 xxxx xxxx rather than the wrong form of number).

After all, if a Government department most closely connected with the perpetrators of misinformation are themselves "getting it wrong" then what hope that the advertising and media firms follow their bad habits, taking their (bad) example ?

OP posts:
evilkitten · 28/05/2015 19:01

I have to deal with numbering and OFCOM at work, and it's dull there. I come on mumsnet to get away from it.

Anyway, there are various UK standards docs explaining how a number should be written down, and you're right - it's 020 712 3456 in London, the archaic need for distributors making it a different format to the 0SABC format used elsewhere. (Oh, and mobile numbers do have a space - they are 07XXX XXXXXX - the first part identifies the rangeholding MNO)

However, all of this is likely to become academic, as due to the need for numbers, the 'local dialling' will be going in the not so distant future. This will allow local numbers starting with 0 and 1 to be introduced.

Fascinating, eh?

snowglobemouse · 28/05/2015 19:04

this should go in classics

SylvaniansAtEase · 28/05/2015 19:05

Oh I'm sure you're wrong OP, it's definitely 0207 and 0208. I always dial those and I haven't had a problem yet! HTH.

Mintyy · 28/05/2015 19:05

Oh really TheHumblePotato Wink

Are you saying I'm boring? Wink

That's fine ... I will accept that Wink

Of course I have no idea who you are as you have namechanged yesterday so I am unable to comment on what I think of your previous posts Wink

SylvaniansAtEase · 28/05/2015 19:06

01 811 8055

TheHumblePotato · 28/05/2015 19:13

Mintyy Grin "Name changed yesterday!" I NC pretty much whenever I post. - But this is my regular name nonetheless so there'll be more than just a days worth of posts.
I can't of course know whether you are speaking from higher echelons than us humble beings Wink Perhaps you know something I don't...

This thread is indeed hilarious, I do admit!

MissBattleaxe · 28/05/2015 19:21

I will say 0207 because I want to. I will also call Snickers Marathon and Starburst Opal Fruit. Someone somewhere is probably hating me for it, but I don't care and they can't stop me. And neither can you Oh Pee.

lastnightiwenttomanderley · 28/05/2015 19:25

I didn't read all of the OP but this drives me up the wall. I work in London and used to live in an area with a Reading dialing code. Made my teeth itch when people would say 's that's 01189 xxx xxx' particularly as my.phone number was 0118 3xx xxxx.

We had new business cards done recently and our receptionist has converted all of our mobile numbers to 3 4 4. Makes us look a bit thick (we design skyscrapers...)

wowfudge · 28/05/2015 19:32

I'm liking your work Sylvanians. I cannot get my head around the area code being anything other than a four digit number. It's how I remember them.

TheCatsMother99 · 28/05/2015 19:35

Tbh I didn't read you whole post, just got the jist of it.

It annoys me too when people say 0208 or 0207 rather than 020 8.... I don't let it bother me as much though, I just correct them once and make a mental note that the person is stoopid

IvanOsokin · 28/05/2015 20:34

I'm with you, OP. The London area code is 020 and I find it irritating when people get it wrong so YANBU.

I'm not sure I find it quite as annoying as you do, though!

EastMidsMummy · 28/05/2015 20:55

I feel your pain (a bit),OP. I'm in Nottingham, where we're 0115, but lots of people think're 01159. But although it makes my teeth itch, I am also aware that it doesn't matter at all, and that I am weird to care. So sorry, but YABU to write a massive post about it.

museumum · 28/05/2015 21:00

Most of us use mobiles so much we are all in the habit of using the full area code even when using a landline in the same area.

I don't understand your point about dialling from abroad at all. What difference does it make? You just drop the 0 at the start and add +44?

Mintyy · 28/05/2015 22:21

You are completely wrong evilkitten.

There are no numbers in London that would go "020 712 3456". You are missing a digit there. It might go 0207 712 3456 or 0208 712 3456.

Like I said, London numbers are 3 digits followed by 4 digits. Before those 7 digits comes the dialling code, either 0207 for inner London or 0208 for outer London. It is so simple, even a child could understand Grin.

0207 and 0208 replace the old dialling code for London in its various forms, including the original 01.

Mintyy · 28/05/2015 22:27

Or you could look at it this way:

That old number of mine I quoted, which I had in the 80s. It was 01 249 8535. I am sure that line still exists, except to reach it now you would have to dial 02072498535. Why just why is it so fucking obvious that it now goes 020 7249 8535??

Surely the logical way of looking at it now is 0207 249 8535. The line number stays the same, the area code has changed. The area code has changed because they had to divide London into two different bands, because not all land lines could be serviced by one area code.

AllPizzasGreatAndSmall · 28/05/2015 22:32

Sylvanians what have you got to swap and what would you like to swap it for?

BrockAuLit · 28/05/2015 22:38
Grin
Ubik1 · 28/05/2015 22:45

Of you've ever worked in a call centre you will know that actually no one knows their landline nor their mobile phone number.

Even in an emergency you will invariably ask fir a callback number and get someone shouting: "what's my number? Well look it up...well ask Agnes..." Etc etc

Area codes? That's advanced stuff fir most people

WhirlpoolGalaxyM51 · 28/05/2015 22:57

I must admit I only read the first few lines and have not RTFT at all.

Did you post on this at length before, some years ago? Or was there another thread about this that got very heated that you might have posted on? I am getting dejavu (sp).!

FWIW I have been 01, 081 and am now 0208. Aha see 0208.

I would say it's 50/50 round here whether people say 020 8blah or 0208 blah. The first group of people are logically correct, the second group are however being perfectly reasonable as their 7 digit phone no hasn't changed and they have changed the prefix starting with 01 for London 7 digit number and through 081 then same 7 digit number and through to 0208 then same 7 digit number.

So in summary I don't think anyone is "wrong" or being unreasonable or anything really, and it's really not worth getting in a fuss about. Thinking about it, the 0208 crowd are mainly elderly, not sure why that might be, keener to be seen to be keeping up and doing it "right" maybe.

BeenWondering · 28/05/2015 23:01

WhirlpoolGalaxyM51 I have to admit that your posts often leaving me laughing hysterically. Keep on! You must be fab in RL!

WhirlpoolGalaxyM51 · 28/05/2015 23:01

Oh

No-one would ever say just 8 then the 7 digit number. Because they knew the other person lived in London as well. That would be totally weird and it has freaked me out slightly even just thinking about it.

Fatmomma99 · 28/05/2015 23:03

I've been ignoring this thread for a couple of days, because the title was so boring. But it's been on the front page for so long I thought I should check it out.

MN is right - your instincts are correct!

WhirlpoolGalaxyM51 · 28/05/2015 23:04

xposts blimey beenwondering that's nice but I'm thinking you might be joking Grin

Fatmomma99 · 28/05/2015 23:04

Shit! I've just helped keep it here!

Does it get more interesting? Can't be bothered to go and check!

BeCool · 28/05/2015 23:05

Yes yes yes.

I have an irrational hatred of people companies etc that use 0207 0208. It drives me nuts. Nuts I tell you nuts.

I have explained it to people and they give me the "unhinged" look. Grin

Oh dear! Why can't they get the whole concept of dialling codes? What is so difficult to understand about 020

I know it's irrational I know. Still there it is. Nice to know there are kindred spirits out there.