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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

See all MNHQ comments on this thread

AIBU in thinking that my coffee shouldn't of been thrown away?

137 replies

Sierraspider · 10/04/2015 15:07

I'm in Costa having a VERY rare couple of hours 'child free' time. My husband has taken my daughter out for a bit so I can relax and read for a bit. I'm in Costa and ordered a Mocha and a cake - I had been sat down 5 minutes or so and needed the loo (couldn't wait to finish drink and cake as I have a medical problem from giving birth which means when I need to go, I need to go IYSWIM!) Anyway I was probably gone 2-3 minutes and came back to find the waitress has cleared the table I was sat at and thrown my coffee and un- eaten slice of cake away! It was nearly full still and my coat was on the chair.

AIBU to be a bit annoyed at having to buy another coffee (didn't bother buying more cake) or was it perfectly reasonable for the waitress to of chucked it away while i was in the bathroom? I mentioned it to the cashier but she just said "oh dear, sorry about that "and took my money for another coffee. I'm prepared to be shot down as I've seen how aibu can be lol. But AIBU here or are Costa?

OP posts:
Sparklingbrook · 10/04/2015 16:09

I think the waitress was to blame TBH. I bet she ate the cake.

GraysAnalogy · 10/04/2015 16:10

Yeah the waitress well scoffed it, washed down my your lovely coffee OP Grin

On a related note, I was a glass collector and would only ever collect empty glasses but because I was young people used to try it on, coming to the bar claiming I'd collected their 'half full drink'. Used to make me mad Angry

Smooshface · 10/04/2015 16:11

Email them, I'm sure they will be understanding. You shouldn't have paid for another coffee, this is what "er, excuse me..." was invented for surely! especially the cake, THE CAKE

Sparklingbrook · 10/04/2015 16:11

YY that's exactly what happened Grays, the waitress saw OP get up and zoomed over quick. Cake did not touch the sides. Grin

LonnyVonnyWilsonFrickett · 10/04/2015 16:12

I can see why she might have cleared the coffee, but who leaves a full slice of cake behind?

Sparklingbrook · 10/04/2015 16:13

What sort of cake was it?

GraysAnalogy · 10/04/2015 16:15

As long as it wasn't carrot...

PrivatePike · 10/04/2015 16:15

This reply has been deleted

Message withdrawn at poster's request.

Snottybiyatch · 10/04/2015 16:15

Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake BrewCake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew Cake Brew

Okay, okay, I know when I'm beaten. And if anyone so much as LOOKS at these before I say I am finished we will ALL learn the meaning of fracas!!!

Grin
Footle · 10/04/2015 16:15

This reply has been deleted

Message withdrawn at poster's request.

Kewcumber · 10/04/2015 16:16

When DS was a baby/toddler I was so tired a lot of the time that I would very likely have paid up when asked rather than so "I don't think so you just threw away my coffee when it was obvious from my coat I was still here". I just didn't have the energy to confront anyone even when right was on my side.

I was finance director of a company at the time so hardly a pushover.

I'm amazed that so many posters don't recognise the scenario - I thought everyone was too tired to speak at that stage of family life!

Sparklingbrook · 10/04/2015 16:16

Eww if it was carrot, I withdraw my support forthwith.

slithytove · 10/04/2015 16:17

I feel sad about the cake

Sparklingbrook · 10/04/2015 16:20

www.costa.co.uk/menu/food/cakes/

I hope it wasn't the giant Jaffa or teacake. Sad

AuntyBrenda · 10/04/2015 16:20

The cake is the real tragedy.

SolidGoldBrass · 10/04/2015 16:20

Do complain, via email. TBH it's possible that the cashier was either new and inexperienced and no one had bothered to tell her that in such circumstances a customer should immediately be given a free replacement, or she thought (or had even been told) that any till discrepancies would be taken out of her own minimum wage and therefore didn't feel authorized to give you another coffee free of charge.
I don't think the profit margins on coffee and cake are quite high enough for it to be a regular racket ie throw away the customer's purchase so that s/he has to buy another still means the venue is out the costs of two coffees/cakes...

monkeysaymoo · 10/04/2015 16:21

This happened to me in Costa but I just told them and said "can you bring me another I'll be sat over there" and they did.

On a side issue when is MNHQ going to make fucking digs about grammar part of the talk guidelines and delete the tosser's that just absolutely cannot bare not to say anything and "honestly sweetheart I don't mean any offence I'm just in turmoil over your use of the the word of, it's light hearted of course and I do apologise for making you feel small but I really absolutely have no choice" Barbed wire wrapped in cotton wool and don't kid yourself otherwise.

DisappointedOne · 10/04/2015 16:22

An efficient-when-he-wanted-to-be waiter took DD's pudding from right in front of her at the weekend. She had the spoon in her mouth and 2 bites left. She went to scoop a spoon and it was gone. She politely (but loudly) said "where's my pudding gone mummy? Did that man steal it?"

He heard her and brought her a whole new pudding immediately, knocked the cost of her meal off the bill and was full of apologies. We'll eat there again!

PrivatePike · 10/04/2015 16:22

This reply has been deleted

Message withdrawn at poster's request.

OnIlkleyMoorBahTwat · 10/04/2015 16:23

I wanted to know that too Sparkling but didn't like to ask, given that the OP never got to eat hers.

I really need to stay off here as I now need to go for coffee and cake at Costa this weekend, I ended up in McDonalds yesterday after reading a thread on here, which reminds me - yes it is worth complaining OP - just a quick email about how you were disappointed that your rare relaxing time out as a new mum was spoilt because of overzealous table clearers and how, thinking about it, your coffee and cake should have been replaced for free and they shouldn't have asked you for more money.

I once had to return to McDonalds after buying food to takeaway because they'd missed off half the order and got some things wrong (cheese left in when asked for without cheese or something) and I went in and asked for it all to be replaced as it was all now cold and refunded because I had had to go back and they did that without quibble.

Do you have a receipt - sometimes there is a message on there inviting them to give feedback so you won't even have to go digging for their email address.

Sparklingbrook · 10/04/2015 16:24

I need a latte and a lemon tart now Ilkley.

monkeysaymoo · 10/04/2015 16:27

I know I know privatepike but I was struggling you see..............

PrivatePike · 10/04/2015 16:29

This reply has been deleted

Message withdrawn at poster's request.

Kewcumber · 10/04/2015 16:30

Ooh lemon tart. Please don't say it was a lemon tart OP Sad

Gruntfuttock · 10/04/2015 16:30

DisappointedOne "An efficient-when-he-wanted-to-be waiter took DD's pudding from right in front of her at the weekend."

What on earth was he thinking to have done that in the first place? Ridiculous.

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