Dear Mrs Nobs
Dax's Tale of New York
Thank you for your e-mail.
Please accept our apologies for the delay in responding. This is due to an exceptionally large volume of incoming correspondence to the Commission in recent weeks.
I am sorry to note your concerns. However having examined your comments and the links you have provide it is clear that this is not a charity. Moreover this would appear to be an appeal for funds which does not constitute a charity. We therefore have no remit here.
Fund-raising in itself is not a charitable purpose. The Institute of Fundraising has developed the Codes of Fundraising Practice and Code of Conduct to provide a guide to the law and best practice in relation to fundraising activity throughout the United Kingdom. These can be accessed from: www.institute-of-fundraising.org.uk
Complaints about the method of fundraising should be addressed to the organisers in the first instance. If you are not satisfied with their response the Fundraising Standards Board may be able to take forward your complaint. More information about the types of complaints they may take can be found on their website: www.frsb.org.uk
If you have grounds to believe that a fraud is in progress you should make a report to Action Fraud as they are best placed to take the appropriate action:
www.actionfraud.org.uk
If you feel that funds have not been expended on their intended purpose you are entitled to claim back your donation. You may therefore need to obtain the legal advice for this.
I trust this information is of some assistance to you.
Very often the quickest way to answer your enquiries will be to look on our website www.charitycommission.gov.uk, especially the Frequently Asked Questions covering the main issues that we are being asked about. You will also find the latest news, together with our publications and guidance including our new Trustee Handbook which contains essential information for new trustees. You can even sign up for email updates.
Kind regards
David Burrow
First Contact E-mail Team