Monsoon Dress buttons caught in DD hair

[crookedwindow]

Hello. I am trying to find out if anyone one else has had a similar problem with a monsoon summer dress. The dress has tiny square buttons down the back and when my daughter wore it to her birthday party on Saturday her hair became entangled badly enough that I had to cut it away from the buttons. I have been complaining to monsoon and they have assured me that the dress was tested but were unable and possibly unwilling to tell me how this was done with a child with long hair. My daughter's hair is quite long and it was French plaited with the length of the plait coming down the middle of her back so it was testing on the buttons. I think there is nothing unusual about the my 8yr ( she was 8 on Sunday, this dress is age 9 because my daughter is very tall, she has size 3.5 feet ) old having this hair style.

Monsoon were quick to tell me that no one else has complained. IN interested in trying to find other people that have had similar clothing issues. Has anyone ?!

(also if there is a better place to place this please tell me !)

I got my hair stuck in DD's glasses yesterday when I gave her a hug.

She spent 10 minutes on holiday stuck in her tent zip.

Bald is the way to go, I tell you.

I used to work in a florists. We once had a complaint that some tulips had died after a week . No, really?

Cut your DD's hair. My DD has a chin length bob. It never gets tangled in dress buttons. Not only does it save me time as I don't have to plait it, it saves me time as I don't have to wait in a phone queue while incredulous customer service staff gossip amongst themselves on mute as to whether they should just tell me to eff off or whether it would be more amusing to quickly cobble together a French plait button testing policy in PowerPoint.

The customer is always right. Except in this case.

OP, this is AIBU... Which is always a bit combative. The assumption is that you want to know if you're being unreasonable but it's not really clear what you might be unreasonable about. You've already said you're not after compensation or a refund.

Wrong place for this thread, I don't think you're going to find anyone else who's had that specific problem with that specific dress. Might be best just to drop it now...

I feel a Change.org petition coming on.

OP, to save your daughter's life, a haircut is called for.

Love it how we have come on from children getting their hair caught in machinery in cotton mills to this...

'I clicked on this thread thinking "Please tell me you aren't going to blame the dress".'

Whereas I clicked on it hoping that you would. I like a bit of froth and harrumph of a morning.
I used to get my long hair trapped in things; doors, a sewing machine and under the occasional lover. I gave up sewing.

Sorry to use such a despised thread but actual LOL at this

KittiesInsane

She spent 10 minutes on holiday stuck in her tent zip.

I do that all the time. You'd have thought I'd have learned by now I'm almost 30 ffs

OP, I think you are mixing up testing for toys and testing for clothing. Unless your daughter got strangled or cut by her garment then I can't see the problem.

I remember that "eating" cabbage patch kid who ate some children's hair, but that was down to the scalp, and you had to basically take the doll apart in order to shut it off. That was a hair problem that should have been tested for, this is not.

Is this the MN equivalent of all the really rubbish TV that's on during the summer? DM sad face outrage because of buttons caught in hair? [confusion]

Has anyone said first world problem?

I think this is a joke.

But, I have to say that zips are no better. I don't wear knickers and caught my public hair doing up my Monsoon trousers. Couldn't detangle and had to limp to the kitchen for some scissors in agony. I didn't blame Monsoon I just keep it tidier now.

Kimaroo - arf at your 'public hair'. You're a brave woman

What next?

I got my finger stuck in my Mulberry handbag clip?
I accidentally poked my eyeball with my Lancome mascara wand?
Oh dear, some of my Space NK shampoo went in my eye?

Where are the testing procedures for these?

I'm a solicitor and we have a serious "most ridiculous letter received/sent" competition every Christmas. I bet Customer Services have similar and you, OP, have just become a contender.

My feet are an 8 by the way and I've never got my hair caught in buttons. Is this just a coincidence?

Haha! Bloody autocorrect! That'll teach me to laugh at 'ham in come' on a cooking thread. (coke)

it's alright kim, you show off your down below fro if you like

kim, I hope you don't put your trousers on eBay.

I once got my long hair caught in the over-shoulder restraint things on a ride at Alton Towers. I now feel stupid - at the time I was just relieved they eventually managed to cut me out and felt bloody stupid for putting myself in that position by not tying my hair out of the way, but now I see I should have asked for their hair-tangling test data. I'll chalk that one up to experience, and at least I know now what to do if it ever happens again.

It's not a pretty sight I can assure you. Especially with the attractive CS overhang

Perhaps buttons on men's flies should be banned as wwell.

Let's protect Gilliam Taylforth.

I have size 6.5 feet (wide) & my hair often gets tangled in necklaces.

OP - Get a grip and clean your nails.

HTH

I once got my hair caught in a (literally) priceless antique tiara I was wearing, and had to have quite a lot cut off. Who do I sue, please?

YABU

I don't think any type of buttons make it more likely for someone's hair to get caught, its just one of those things I can't see how you would complain to them? Its like a man catching his bits in a zip of jeans complaining, its not the jeans is it?

If she got her hate stuck in a hair brush you wouldn't blame the brush surely?