grockle let me say it one more time slllooowllly
We have two bank accounts
we cannot have a joint bank account (we have tried)
we have a device with mobile banking set up which is usually at home
we have two computers for which you need a keycard to use the banking
I am not my husband so cannot use his internet banking
the tax credits have come into my husbands account this morning
he has taken his bank card and the keycard to work with him (probably not on purpose)
I cannot transfer money as I usually would because the keycard and the tablet are with him (because he is staying away for a week)
Usually we would just transfer money or use the card with money on it.
It's really not 'that' hard to understanding, its a normal set up for people without a joint account.
The issue is that he didn't transfer money over when he took the card this morning, he forgot/had other things to do/assumed the keycard was here.
Yes I am going to contact his mate and tell him to get in touch urgently because I have no money and I'm pissed off about it. That is okay, that is the relationship we have.
I hope that is clearer for you. I think the answer to stop it happening again would be to point out to DH that he needs to take control of the money transfer if he has both the tablet and the card and also get another keycard thing sent to us.