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Original poster

To say I didn't receive this item??

182 replies

curiousgeorgie · 27/02/2014 16:02

DH ordered a camera, a very pricey camera.. ( well, to me! I don't know about cameras, it's almost 1400 pounds. Annoying, but that's a whole other thread!)

Today I've been home all day, as DD1 doesn't have nursery, my plans fell through and DD2's rash looks horrific) No one knocked on my door.. No one rang the bell. I haven't hoovered or anything loud, and I have a dog who usually barks at both of these things.

I go outside to get my charger from the car and there is a box on my doorstep.

It's the camera.

Clearly unsigned for, no attempt even made.

I do live on a lovely street, but there is a school here so lots of foot traffic. Anyone could have taken it.

It's over a thousand pounds!!

I am very very tempted to tell them I didn't get it and just cancel my order...?

OP posts:
Original poster
curiousgeorgie · 27/02/2014 17:45

Have no idea what you're grading me 2/10 for Molly!

But I guess I'll try harder next time Grin

OP posts:
LtEveDallas · 27/02/2014 17:45

We had a free iPad thanks to Yodel doing something similar OP. The only difference being that we didn't discover the delivery had been made until 6 months after! (They left the box behind a bin we didn't use at the side of our house - it was a Christmas delivery that was delayed and the. reordered and replaced by Amazon)

We did contact Amazon when we discovered it and they said basically "meh, just keep it" so we did.

SDTGisAnEvilWolefGenius · 27/02/2014 17:48

Judging by the number of threads I have seen on here, where MNers have sold things on eBay, sent them off, and the buyers have claimed not to have received them, despite the items being signed-for, and have got a refund through eBay, there are people who are that dishonest, ziggie.

I've seen posts on here where posters have cheerfully admitted keeping money they found left in cash points - in one case the sum involved was £500 - and the poster concerned thought that the fact she'd donated half of it made it OK for her to have kept the rest - despite the fact that, if she'd taken it into the bank, they could have found out who had withdrawn it and forgotten to take it, and then put it back into their account.

Not everyone is honest.

Tabliope · 27/02/2014 17:50

It's annoying but presumably the delivery man didn't know the value of what was in it so left it there. You'd risk him possibly losing his job. I'd complain about could have happened but not lie that you didn't get it.

Suttonmum1 · 27/02/2014 17:52

I can detect the sarcasm in the OPs post, and can see she wasn't seriously going to steal it. I suspect the issue is that couriers don't know how much each package is worth. How many times have you had to sign for something worth under £20.

So, courier is trying to take shortcuts without realising what a big loss it could lead to.

SDTGisAnEvilWolefGenius · 27/02/2014 17:53

But shouldn't he assume everything is expensive, and make proper efforts to deliver them properly, Tagliope?

OnlyLovers · 27/02/2014 17:54

Christ, there's an army of the professionally offended on here!

SDTGisAnEvilWolefGenius · 27/02/2014 17:56

Sorry - Tabliope.

And the same answer applies to your point, Suttonmum. Not that it should matter to the delivery an if the item is 'only' worth £20 - that is a lot, to many people these days - not a sum they can afford to,lose because the deliveryman doesn't do his job properly.

Viviennemary · 27/02/2014 17:56

If you say you didn't receive it that would be theft.

BillyNotQuiteNoMates · 27/02/2014 18:06

Regardless of how valuable a package is, the delivery driver is paid to deliver it and presumably to get a signature for it. If he doesn't do this then the company he is delivering for stands to lose a lot of money and therefore I would inform of them of the incident. I also would NOT be opening the package until after speaking to them as I would not want to be held liable of anything is missing. Stealing the package is well beyond the pale, but I think you've already covered it!

comicsansisevil · 27/02/2014 18:19

This reply has been deleted

Message withdrawn at poster's request.

mummytowillow · 27/02/2014 18:21

Err that's theft and most courier companies take a photo of your front door. Hmm

Original poster
curiousgeorgie · 27/02/2014 18:26

Mummytowillow - what good would taking a photo of my front door do?

Doesn't mean they knocked or got a signature..?

OP posts:
WherewasHonahLee · 27/02/2014 18:27

Mummy In the OP's case, what would the be the point of a photo of the front door?

silvermantella · 27/02/2014 18:33

I ordered a laptop a few years ago and the first thing I knew about the 'delivery' was receiving an email: package delivered, no answer, left in porch. But we don't have a porch, just completely open steps, in full view of the street. I sent them an email and they replied within minutes 'no worries, we'll send a new one tomorrow.' They honestly weren't bothered, didn't even say they'd have to investigate with the courier. A £300 laptop must just be a drop in the ocean for these companies!

Anyway I then found out a neighbour had taken it in. I was so tempted to just keep that and the new one, and tbh their blasé attitude made it even more tempting, but I did email them and cancel the replacement. Still can't believe they could leave it there though. It even had a picture of a laptop on the box FFS, so blatantly obvious what it was!

firstchoice · 27/02/2014 18:53

I knew someone who did this.
Their karma was the thing developed a fault within 3 weeks - not fixable.
They couldn't 'return' it as they'd never had it so they didn't get a nice 'free' camera after all! They had to spend their refund on a new camera anyway.

If you are really angry about the unsecure delivery I would do what Foxes suggests.
I too have had expensive items left in the front garden in the rain when I have been in and my signature forged, most stunningly by John Lewis with some of my wedding gifts - it is VERY annoying.

I wouldn't want £1400 on my conscience though.

SDTGisAnEvilWolefGenius · 27/02/2014 19:04

I can only imagine that the photo of your front door proves that they were there, WhereWasHonahLee - though I can't see how it can prove that they delivered the item to you (if they forged your signature, for example).

They need helmet-cams, so they can film themselves handing ove the item, and the recipient signing for it, if they want to prove they delivered the item.

candycoatedwaterdrops · 27/02/2014 19:20

Oh good god, I am so fucking sick of people wailing "professionally offended". It just makes me think they're daily mail reading nobs who can't think of anything to say.

sydlexic · 27/02/2014 19:31

I know what you mean, I received something earlier in the week that said tracked on it. It was left on my door step.

If you walk down this road near Christmas it looks like Santa had been.

foreverondiet · 27/02/2014 19:44

I would call and explain what happened by say that you'd been in all day so for no real reason the camera sat on the mat all day and you are warning them as you wouldn't want them to lose out if it happened again and it was stolen.

VivaLeBeaver · 27/02/2014 19:48

I think its fairly normal for that fleeting thought to pass through your mind in such a situation. Not seriously but just like that you could if you wanted to.

I had some £200 boots from debenhams left on my doorstep all day in full view of a busy street. Amazed they were still there. While I'm very honest and would never have done it I did think that I could and I was so cross with the courier that a little bit of me thought they'd deserve it if I did!

Tabliope · 27/02/2014 19:53

SDT - I agree with you. The delivery person should assume everything is possibly expensive and get a signature. He took a chance that it wasn't - probably got deadlines to meet, I don't know. Managers of these delivery people must know it goes on. It's wrong but very frequent. I suppose these big companies write things off. But that just pushes up prices.

digerd · 27/02/2014 20:06

Our Yodel courier is a lovely lady from eastern europe. Hermes is a lovely man from my area. DPD used to be fantastic but have changed ownership and according to one of my long-standing couriers, one lady covering my area has rapidly gained a reputation of "The Bitch". I met her today as missed her yesterday. She was OK with me but a bit formidable.
Have had nice male couriers from DPD before.
My signature comes out totally unrecognisable on their machines anyway.

IMO it is U to even consider for a split second to be dishonest.

BillyNotQuiteNoMates · 27/02/2014 20:14

I remember a friend ordering me a gift, she ordered the same thing for herself at the same time. When they arrived, the company had actually sent two cases of the items, so we had 8 instead of 2. I still feel guilty, even though I had nothing to do with the order at all, and it was her choice to return or not. (I only took my one item)

SDTGisAnEvilWolefGenius · 27/02/2014 20:21

Dbil ordered a pair of cuff links for dh for Christmas, and the company mistakenly sent a second set. I rang them, and offered to post the second pair back, and they told me we could keep them. Honesty was its own reward.

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