AIBU to expect a 'please' from a cashier when they ask me 4 money?

[ShakerattlenRoll]

I was in Marks and Spencers yesterday I had some rude cashier asking me to move my basket off the conveyer belt without even saying please.I thought I would let it go even though I was niggled by her barking an order at me and being so rude.I moved the basket and said nothing.When it came to paying the woman she asked for the money without saying 'Please'.I was so fed up with her by now that I pulled her up on it and tore a strip off of her.She subsequently apologised and I thought that would be the last of it.
I went back in this evening and went to another cashier and low and behold the same thing happened there when she asked for the money.There was no 'Please' I thought (ffs) what's going on here? I asked her whether it was Marks and Spencers policy to be so impolite when asking for the money when buying goods? She said no but she was not obliged to say 'please'.

        I thought ok then if you want to argue the point lets get a manger involved.Along came a manager and he said to me that he didn't know what all the fuss was about and that the cashiers had done nothing wrong by not saying 'Please' when asking for the money and he said he would not be reprimanding them on it.He told me that by the cashier saying 'thank you'  and 'have a nice day' was surfice and please was not needed.

       I mean to say what is this world coming to? I was brought up to say 'please' and 'thank you' and i'm not going to stop now and i expect people to say please and thank you to me especially if I am a customer at Marks and Spencers being served by a cashier.

I will be making an official complaint tomorrow to the store manager and head office. Your views please.TYIA

I'm not in the troll wagon! Have you no manners?

Maybe you didn't say please, Harold.

I was definitely in it!

This thread's brilliant.

But I've just run a bath and it'll get cold if I don't go and get in it.

Can people not say anything funny till I get back, please?

Oh well, alright.
Step this way ,madam, but mind your ps and qs. We run a tight troll wagon around these parts.

I'll drive the troll wagon if you like - to the nearest pub!

But only if you ask nicely!

"light blue touch-paper and stand well back"

I'm exhausted just reading this thread.....time for a lie-down.

The Manager deserves a promotion for his/her perceptiveness. .....

Along came a manager and he said to me that he didn't know what all the fuss was about

OP PLEASE could you tell me what you think ROFL means? As i think i may have misunderstood the meaning of it. I thought it meant Rolling on the Floor Laughing, but if thats the case it doesn't make sense in some of your posts. Well the ones that haven't been deleted anyway. Thanks in Advance.

And every other poster on this thread you have really made me giggle. I thought this thread was funny last night, tonight its just hilarious.

I think that Shakerattle has abandoned us and left us grieving.

Ofcourse they sent you an apology. I bet you will get vouchers also. Its what they do. Doesnt mean they think you are right. Doubt anything will happen to the staff either.

It's been a good un.

I can't stop thinking of Raggety from Rupert.

Why was the basket on the conveyor ?

I'm sorry but I don't understand why the cashier needs to say "please" when giving you information... she's telling you how much your order comes to... if anything YOU are asking HER how much your items come to... so YOU should be saying "How much was that please?" and "okay thanks" when told (and cashier saying thanks when you give the money).

I'm all for manners and say please and thank you a LOT and people think it's odd, but in this instance you are wrong about who needed to say please and/or thank you.

M and s only apologised to
Shut u up. It's generic! Your not special! In sure m and s, the cashier or the management wll not
Be loosing sleep over u and your stinking attitude op!

In fact, you come across as very passive aggressive !!! Shame that because that in itself can often be deemed as rude and "pig ignorant"

Pot kettle etc

Oh and karma!!!!!!

Ps why where majority of the op post deleted?

Erm, I wouldn't expect to be grateful to be told how
much an extremely profitable business wanted me to pay them. I would expect that they would say please at the point of payment.

OP, if the checkout experience at M&S wasn't naice enough for you, for your own sake, DO NOT go to Aldi.

I still have the scars from when I inadvertently failed to follow their basket protocol .

Why was the basket on the conveyor ?

Because superior people shouldn't have to take their shopping out of the basket themselves, they require minions to do that for them.
It would have been hilarious if the shopping basket had tipped up knocking the basket full of goods all over the OP. No doubt she would have been making an official complaint about the instability of the basket design.

I experimented last night..... 4 hour shift, 113 customers..... first 50 as normal - I was friendly, polite, said "that comes to £x.xx in total", plus conversation and smiles..... "thank you, bye now.."

next 50 same but "that will be £x.xx, please" substituted...

( but for one "lady" I had to wait until she finished her mobile phone conversation first - would not have wanted my "please" to go unnoticed.... she did not seem to like me waiting politely and waved her card in my face)

last 13 - can't remember a lot - it was late... I was tired

So on my one shift sample - statistically ... saying please made people unhappy....

Just been to B&M, the lovely lady, smiled , she said please and thank you .

The OP must be shopping in the wrong shops or else her face is in a temper hence why assistants don't wish to really speak more than they have to.

Your statistical sample is flawed on many levels from a research POV