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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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AIBU to expect a 'please' from a cashier when they ask me 4 money?

654 replies

ShakerattlenRoll · 21/01/2014 20:41

I was in Marks and Spencers yesterday I had some rude cashier asking me to move my basket off the conveyer belt without even saying please.I thought I would let it go even though I was niggled by her barking an order at me and being so rude.I moved the basket and said nothing.When it came to paying the woman she asked for the money without saying 'Please'.I was so fed up with her by now that I pulled her up on it and tore a strip off of her.She subsequently apologised and I thought that would be the last of it.
I went back in this evening and went to another cashier and low and behold the same thing happened there when she asked for the money.There was no 'Please' I thought (ffs) what's going on here? I asked her whether it was Marks and Spencers policy to be so impolite when asking for the money when buying goods? She said no but she was not obliged to say 'please'.

        I thought ok then if you want to argue the point lets get a manger involved.Along came a manager and he said to me that he didn't know what all the fuss was about and that the cashiers had done nothing wrong by not saying 'Please' when asking for the money and he said he would not be reprimanding them on it.He told me that by the cashier saying 'thank you'  and 'have a nice day' was surfice and please was not needed.

       I mean to say what is this world coming to? I was brought up to say 'please' and 'thank you' and i'm not going to stop now and i expect people to say please and thank you to me especially if I am a customer at Marks and Spencers being served by a cashier.

I will be making an official complaint tomorrow to the store manager and head office. Your views please.TYIA
OP posts:
HaroldLloyd · 22/01/2014 19:06

Are you going to report ALL of us?

Maryz · 22/01/2014 19:06

This reply has been deleted

Message withdrawn at poster's request.

JassyRadlett · 22/01/2014 19:07

Quite politely, too, which is more than you've managed.

ShakerattlenRoll · 22/01/2014 19:07

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

everlong · 22/01/2014 19:07

This reply has been deleted

Message withdrawn at poster's request.

JassyRadlett · 22/01/2014 19:08

LetsFace, I have The Grumpy Old Troll song from Dora in my head whenever I contemplate a troll wagon.

PerpendicularVince · 22/01/2014 19:08

This reply has been deleted

Message withdrawn at poster's request.

JodieGarberJacob · 22/01/2014 19:08

Again, I need clarification. This is my understanding of stalkers and trolls. A stalker is someone who tracks you over multiple threads trying to intimidate you. A troll is someone who sucks people in with sob stories or means to mislead with false information. I can't see anyone doing that on this thread. Sorry to be so dense. Thank you. Please.

MoominsYonisAreScary · 22/01/2014 19:09

I thought this was funny in the begining but now im just thinking needs to try harder.

Come on op you seem to be running out of steam now, maybe you should make another trip to m&s

LetsFaceTheMusicAndDance · 22/01/2014 19:11

Oh come on Shake, jump on the troll wagon with the rest of us. It's quite sturdy but a bit bumpy on account of the wooden wheels. The flowers round the sides are a nice touch though. And the birds fluttering after it. I'm thinking it's pulled by Shrek with Donkey trotting alongside. Grin

HaroldLloyd · 22/01/2014 19:12

I'll let you hold my club.

HaroldLloyd · 22/01/2014 19:12

If you say please.

EduCated · 22/01/2014 19:12

So in conclusion, OP is definitely right and has the backing of major supermarkets, I am officially polite (even though I didn't say please as a cashier Shock) and you lot or bullying, stalking trolls.

Glad that got sorted.

PerpendicularVince · 22/01/2014 19:14

This reply has been deleted

Message withdrawn at poster's request.

Berryglitter · 22/01/2014 19:15

I'm imagining us being driven to live under a bridge, plagued by trip trapping goats.

hmc · 22/01/2014 19:21

I don't think she is going to report me, I've conducted myself admirably well without throwing insults or resorting to ridicule [preens smugly]

Anniegetyourgun · 22/01/2014 19:22

This thread has gone a long way since I last dipped into it. It's been great catching up. It's the passive-aggressive use of "hth" that gets me every time.

DawnMumsnet · 22/01/2014 19:36

Evening all,

We're having trouble keeping up with all the reports this thread is generating! Can you please try to bear in mind our talk guidelines

Maryz · 22/01/2014 19:42

This reply has been deleted

Message withdrawn at poster's request.

JassyRadlett · 22/01/2014 19:49

I think most of us are being ever so good, Dawn, though. Saying please and thank you and everything.

wonders if first ever deletion is imminent

Salmotrutta · 22/01/2014 19:51

Report me, report me!!

...oh, wait. I haven't posted anything until now.

OP you are comedy gold.

Or a wind-up merchant.

Or both.

And maybe just a little bit "tired and emotional"??

Salmotrutta · 22/01/2014 19:53

Actually, don't report me.

I got into trouble for saying something rude to a poster once before.

EduCated · 22/01/2014 19:53

Thee seems to have been some mistake, nearly all the deleted messages are OP's, but she's far too polite and spiritually gifted to be delete worthy Grin

Salmotrutta · 22/01/2014 19:55

I'll bet all those deleted posts would have made the world a better place too. Sad

KareKare · 22/01/2014 20:02

YABU and haughty in the extreme. Do you expect staff to tug a forelock and bob a curtesy too?

Is this a wind up? If not, I bet all the staff you spoke to had a great time laughing at you afterwards!

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