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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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AIBU to expect a 'please' from a cashier when they ask me 4 money?

654 replies

ShakerattlenRoll · 21/01/2014 20:41

I was in Marks and Spencers yesterday I had some rude cashier asking me to move my basket off the conveyer belt without even saying please.I thought I would let it go even though I was niggled by her barking an order at me and being so rude.I moved the basket and said nothing.When it came to paying the woman she asked for the money without saying 'Please'.I was so fed up with her by now that I pulled her up on it and tore a strip off of her.She subsequently apologised and I thought that would be the last of it.
I went back in this evening and went to another cashier and low and behold the same thing happened there when she asked for the money.There was no 'Please' I thought (ffs) what's going on here? I asked her whether it was Marks and Spencers policy to be so impolite when asking for the money when buying goods? She said no but she was not obliged to say 'please'.

        I thought ok then if you want to argue the point lets get a manger involved.Along came a manager and he said to me that he didn't know what all the fuss was about and that the cashiers had done nothing wrong by not saying 'Please' when asking for the money and he said he would not be reprimanding them on it.He told me that by the cashier saying 'thank you'  and 'have a nice day' was surfice and please was not needed.

       I mean to say what is this world coming to? I was brought up to say 'please' and 'thank you' and i'm not going to stop now and i expect people to say please and thank you to me especially if I am a customer at Marks and Spencers being served by a cashier.

I will be making an official complaint tomorrow to the store manager and head office. Your views please.TYIA
OP posts:
JodieGarberJacob · 22/01/2014 18:35

Stop stop! I need to go and make dinner and I can't stop laughing. PLEASE don't say spiritually gifted again otherwise I swear I'm going to piss myself. Grin

PerpendicularVince · 22/01/2014 18:35

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Message withdrawn at poster's request.

ShakerattlenRoll · 22/01/2014 18:35

Anybody else who wants to criticise the customer service department at M&S for backing my complaint up.Form an orderly queue please. ROFL

OP posts:
ShakerattlenRoll · 22/01/2014 18:36

perpend do u not like saying please and thank you then?I expect you don't even teach your kids it if you've got any.Charming

OP posts:
ShakerattlenRoll · 22/01/2014 18:37

Perpend spouting rubbish and trying to make out shes being clever by saying bad manners is exceptable ROFL

OP posts:
PerpendicularVince · 22/01/2014 18:37

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ShakerattlenRoll · 22/01/2014 18:38

Perpend got anything decent to say about good manners?

OP posts:
Joules68 · 22/01/2014 18:38

Oh god we have a sockpuppet now!

2tiredtocare · 22/01/2014 18:39

Poor cashier

ShakerattlenRoll · 22/01/2014 18:39

Perpend are you a stalker? You are coming across as a troll stalker

OP posts:
ShakerattlenRoll · 22/01/2014 18:39

why poor cashier she was told off by the management for her ill behaviour hth JOULES

OP posts:
HaroldLloyd · 22/01/2014 18:40

That's bad manners right there in action.

She was only trying to be nice.

Right, I want an apology. Go on, say sawweeeee.

LadyBeagleEyes · 22/01/2014 18:40

I missed this yesterday.
I've missed a good funny thread om MN lately.
This is a classic.Grin

ShakerattlenRoll · 22/01/2014 18:40

Poor customers more like having to put up with the rudeness of the cashiers

OP posts:
HaroldLloyd · 22/01/2014 18:41

Are you thinking of suing for damages?

LetsFaceTheMusicAndDance · 22/01/2014 18:41

Greensleeves - is that you?

Grin
Altinkum · 22/01/2014 18:41

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EduCated · 22/01/2014 18:42

So just out of morbid curiosity, was there anything else in her demeanour you found rude, or was it just the sheer lack of the specific word please?

ShakerattlenRoll · 22/01/2014 18:42

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

JodieGarberJacob · 22/01/2014 18:42

I don't normally pick people up on spelling mistakes but I seriously don't know whether you meant 'acceptable' or 'exceptional' when you wrote 'exceptable' Sorry. Please clarify. Thank you.

PerpendicularVince · 22/01/2014 18:43

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Message withdrawn at poster's request.

everlong · 22/01/2014 18:43

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ShakerattlenRoll · 22/01/2014 18:44

Educated as you ask so politely I am happy to reply.Yes I didn't really like the way I was greeted.No smile ,No Hello.Just a sullen bolshy woman telling me to move my basket.This obviously didn't help matters.

OP posts:
thatwouldbeanecumenicalmatter · 22/01/2014 18:44

'Spiritually gifted'

Grin Grin Grin

Please (see what I did there?...) Note MNHQ: I'd like to request (please) an emoticon of 'Spiritually gifted' - we need this in our lives!...

....I'm thinking a halo with a big bow wrapped round it?

My work here is done

Thanks ducks x x

LetsFaceTheMusicAndDance · 22/01/2014 18:45

Everlong skim the rest. It's priceless. Grin Best laugh I've had this week.

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